NAPA Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Martin Malin
11 months ago
I had a flat tire on my car and Bryan Road Tire refused to fix it because it was a Tesla, bought a jack and tire repair kit from Napa. The guy were friendly and helpful.

  OBSERVING ILLUSION
a month ago
Only one in my area who had the part on shelf that I needed.. In and out with the quickness

  M B
10 months ago
Good people they will help you find the correct part. If its a newer car or older car no problem. You can go the web site and get it pulled before you come in the store.

  Harold W
2 years ago
The Lady that helped me knew Excatly what she was doing and was Extremely helpful to me. She was very GOOD. I just wish Napa would stock more stuff. We really need another Speed Shop in this area. Just throwing that out there but other then that this Lady was Very impressive and I Hope my review will get her the raise I know she deserves. Companies need to learn this lesson because Good help is hard to find these days and when you find a Good One like her you do what's needed to keep Them/ Her. I normally don't say these things because it has been hard to find One but this one deserves the Praise

  bigshow379
6 years ago
Slow service Very slow service. Picked up 2 quarts of oil and was in there for 20 minutes standing in line with only 2 customers in front of me.

  Endless Changes
6 years ago
They are usually great, the bigger (fatter) white guy can be stubborn, especially when he needs to get up to look for parts but you just gotta press the issue. Besides him the store is pretty fast and friendly.

  kevin mccaughtry
5 years ago
As close as you can get to the neighborhood auto parts places I grew up with. The chain stores tend to have a rapid staff turnover (few years tops). I've been shopping at this store with the same guys for over 10 years. One staff member asked if I still had "the Volkswagen" that drove me nuts looking for parts 6 years ago. He remembered one customer he sees maybe twice per year, and a car I had 6 years ago. They will continue to see me, at their counter, requiring their personable and knowledgeable service for as long as I live or work within driving distance.

  Gerson Guevara
a year ago
The staff is so friendly. They treat you like family.

  B B
a year ago
The staff is always so helpful and friendly.

  Janet Duker
5 years ago
These guys are the nicest group of people, and I sure hope they stay in Bryan s Road forever.

  Dominique Mitchell
2 years ago
Always has what I need and the customer service here is excellent

  Ronald Jacks
5 years ago
Nice cross reference find out if there's a difference between a 351 Cleveland or Windsor distributor?

  Seth Buehler
5 years ago
Very helpful service; had everything I needed within 5 minutes.

  Michael Akowskey
5 years ago
Always have everything I need and are very professional. Mike at the sales desk was amazing

  Joe Gronau
6 years ago
They usually have the parts. It's the person behind the counter thats the problem. Sorry I'm bothering you by asking you to get off the stool and actually do your job!

  de Framabrico (Zeep7112)
7 years ago
So far so good. Customer service is great.

  Moises Montiel
3 years ago
Unbelievable they couldn t even provide you with a bag to take the stuff

  No Name
5 years ago
Better off at autozone or advance at least they will get from behind a computer to help you

  Michael Lescallett
6 years ago
Nappa the store in indian head is too knock in my book always on the ball

  Mary Andrasko
2 years ago
Fast. Excellent service. Knew just what I needed.

  David L Warfield (dave)
4 years ago
A little crowded, but darn if they don't have the parts you need.

  Scott Perkins
a year ago
Very convenient staff was very helpful

  Osiris Lopez
5 years ago
Great place to buy auto parts. Great customer service !

  Roy Harley
2 years ago
Kind . friendly. Caring

  Robbie Copeland
2 years ago
The lady was very sweet an helpful.

  Brett Chambers
2 years ago
Service & customer was great.

  Lonnell Chestnut
5 years ago
Had to order my part but overall okay

  Robert Chiarizia
2 years ago
Knowledgeable parts counter people.

  Darren Bannister
8 months ago
I was in and out

  Troy Gutrick
2 years ago
Good service !