Service options
- In-store pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Bri Gee
4 months ago
Rating for Customer service and flow of service. I came into the store to purchase tires in peparation for the winter. The costco tire staff advised me on the best value and tires for my car. Unfortunately, the tires were not in stock and needed to be ordered. Three days later the tires arrived and i received a call to pick them up. When I inquired about setting up an appointment, the staff member quickly advised that I just walk-in . I did just that and waited 4 hours for an install. I highly recommend you make an appointment even if they advise not to. The disorganization and flow while waiting was chaotic.
Cynthia Wiggins
6 months ago
Great customer service the staff is very friendly and helpful. Service is fast snd convenient. Staff even assisted with pity my groceries in my vehicle.
Brian K
a year ago
Overall, service and tire prices are great. Sometimes, the wait time can get a little long. Get there when they open. Their tires come with lifetime rotation and balance
Dana Stroman
6 years ago
Brittany was great! She was very professional and my tire service was prompt. The service was very organized and everyone was so friendly. I went to Costco for my tires because my mother had such a positive experience getting tires for vehicle. Now my husband will be going to Costco for tires! So good service is great and I will continue to recommend Costco.
Robby Munroe
3 years ago
I went in to have my tires replaced. They were still under warranty so we decided to take a discount on the tires. I spoke with a professional and polite associate the first day who told us to bring the car back the next day to have the tires installed (they were closing soon). When I returned the next day I was told my warranty was null and void; completely contradicting the conversation I had the prior day thus creating a 45% increase in the original price I was supposed to pay. I would NOT recommend the Costco tire center in Brandywine at ALL
K. R.
5 years ago
I stopped by to have my tire pressure checked, nitrogen and it was suggested I needed new tires which I kinda knew already. Went in the next day and got a set of new high performance Michelin tires at an excellent price. Customer service was top notch, the guys and girls got me in and out in no time and really took care of me. Special shout out to the tech with glasses, forgot his name but thank you, and the whole crew for being very professional and efficient. I would highly recommend Costco Brandywine tire center to anyone needing new tires! My Fiat 500L ready now!
Noyan Manyasli
4 years ago
Very poor experience. Went in to have my wheels balanced due to slight vibration. After retrieving the car vibration was 10 times worse. I brought the car back immediately and spoke to Shawn who was unprofessional and just blamed other components on the car. After spending 3 hours without a solution I gave up and brought the car to Costco tire in Fairfax VA. Big surprise when Fairfax balanced my wheels they asked who had balanced these before since they where completely off. Wont be returning! Complete waste of time and money!
Shelley White
3 years ago
Got four brand new tires and thr appointment feature was awesome. They are working hard to ensure our safety too....thanks a lot.
daghost36
6 years ago
The service was great! BJ and Joyce and the entire crew were polite and despite the snow they were very prompt. They got me in and out in a more than reasonable amount of time.. Great Job!
Keven Valentin
6 years ago
This is my second time taking my vehicle and both times i have been very happy with the service and they always take great care of my vehicle.
Hycenth Nkengfack
2 years ago
If your patience is like mine, this place is not for you. All the times I visited this place they kept me waiting for at least 15 minutes without any explanation nor apology.
jay tee
5 months ago
They are expensive, but very good
de Framabrico (Zeep7112)
8 months ago
Good customer service with reasonable prices.
Crystal Edwards
5 years ago
Service was great! The staff was very pleasant and helpful, especially Joyce! Thanks!
Goliver005 Oliver
a year ago
Always good....I love them
cenark cenark
2 years ago
Tae is very professional and always very helpful.
Md N Bhuiyan
2 years ago
Great service