Toyota of Bowie

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Qais Yosufi
a week ago
I came by multiple times in the past month looking for a car. Fayyaz Khan was very helpful to the point where I will never forget his hospitality!! He always kept in touch with my visit and had really great customer service. I finally purchased a car for my brother, and he was able to help me & my brother every single step of the way! He's very knowledgeable and answers my questions, being very patient with us. I appreciate all his efforts and am definitely satisfied with my purchase!!!

  Yasmin Javaid
6 days ago
This was One of the best car buying experiences I ve ever had in my life. All Credit goes to my Sales Consultant Mr. Fayyaz Khan. We got the BZ4X in Pearl White color and he helped us throughout this whole process. No complaints at all and we will be definitely sending more peoples to him very soon.Thanks for his help and time that he came on his day off to help and get us our New Car.

  Usmanu Kahnga
5 months ago
Had the pleasure of working with Fayyaz Khan at Toyota of Bowie. He was nothing but nice and clearly wanted to get the best deal for the customer and listened to all my questions/needs. He never made me feel pressured to buy! I ended up walking away with a used 2019 Rav4 Hybrid and could not be happier. Everyone there was so nice and helpful especially my Sales Consultant Mr. Khan.I will definitely be going back there for my next Toyota in the future.

  talisa edmundson
a month ago
We just recently bought a new toyota crown. Richard was our sales associate, and he was very friendly and passionate about helping us find a car and set it up. There was a little mix-up, but he got the issues sorted and worked with us until we were more than happy.

  Intisar Diwani
5 months ago
Our purchase of our fourth vehicle, this time Toyota Corolla 2024 from Toyota of Bowie was absolutely outstanding. Fayyaz, our salesperson, deserves special praise for his outstanding work in making the experience enjoyable and effortless. He's a remarkable salesperson who truly listened to our needs, ensuring a seamlessly smooth process.When it came to financing, we had the pleasure of working with Joel, who was equally impressive. He took the time to fully understand our goals and provided a comprehensive explanation of all our options. And to top it off, Mr. Khan provided us with a thorough vehicle walkthrough and answered all of our questions before we drove off.The attention to detail and care for the customer's experience at Toyota of Bowie is unmatched. I can't recommend them enough. If you're in the market for a new car, this is the place to go for a first-class car-buying experience and if you can get Fayyaz Khan to show you some cars, your experience will be even better.

  Rana Waseem
5 months ago
I traded in my Hyundai for a Rav4 XLE, and the whole experience with Fayyaz was excellent. He was very patient and provided several car options depending on the characteristics and features we were looking for. He wasn't pushy or trying too hard to make the sale, he focused on listening to us to make sure he provided good alternatives. His superior, Marcus was equally pleasant to talk to. He was very clear and took the time to explain every single part of the deal, even though it was 10 pm. Overall, we are very happy with our purchase and definitely will recommend this location.

  Mohammad Tahir
5 months ago
Excellent VIP service. Great communication. Thank You Fayyaz, for absolutely everything! phenomenal!! He was upfront, direct, and honest.Was easily the best car-buying experience I've had!He was so friendly and attentive to what your needs and wants are 10000% satisfied :-)10/10 would recommend and buy from him again!!

  Pretty s Kourt
a week ago
Worked with Don here at the Toyota Dealer in Bowie. He did a great job with helping my dad and his buddy pick out a car for me. I love my car it s perfect. Don also made sure the car was available for me since i had to fly into town from another state to pick it up. No complaints from me!

  Brenda Glover
a week ago
The buying process at Toyota of Bowie went smoothly. My sales person, Rich was very kind and respectful. He made sure that I felt comfortable and satisfied with my purchase and addressed my questions and concerns satisfactorily.

  Kul Mahat
2 weeks ago
Toyota of Bowie provides exemplary customer service. I'm very excited that I got better than what I wanted The New XLE PREMIUM HYBRID RAV4. They are knowledgeable, empathetic, and patient with our questions. Fayyaz Khan provided outstanding customer service. He answered all of our questions. He knows how to take care of his clients. Keep up the good work!

  Kim Durkin
a month ago
I had a perfect experience at Toyota of Bowie. Rich Bowan was our sales person and he was amazing. He provided us with many options, and helped us find the perfect vehicle for us. He is kind, patient, thorough and honest. Made the whole experience smooth. I would highly recommend this dealership and Rich to everyone. This is the 3rd vehicle we have bought from Toyota of Bowie!

  Principled Minds
a week ago
Antonio is the advisor that I work anytime I m at Toyota of Bowie and when I tell you his one of the best, he is one of the best! Very professional, helps me understand the results of my car diagnostics and advises me accordingly. Don t think there anyone else I d rather work with. If you are ever at Toyota of Bowie, reach out to Antonio!

  Raju Chhetri
3 weeks ago
I recently purchased my very first car at this Toyota dealership, and I was extremely satisfied with their service. Fayyaz Khan made the car buying process very easy, fast, and stress-free. And Special thank you Mr Khan for helping me get my very first car insurance, and a big thank you for being transparent, answering my questions, and sending me requested documents afterward. Overall, this Toyota dealership is doing their work very diligently. I highly recommend it!

  Jhap Kc
a week ago
Awesome experience in my search for a new vehicle today.Fayyaz Khan, with a friendly attitude and welcoming spirit, was very honest and upfront with pricing and assisted me quickly. He was very knowledgeable of the available inventory on the lot, as well as the available features and functions of the vehicle! Great to speak with, friendly and knowledgeable.. Highly recommend Fayyaz at Toyota of Bowie

  Abid Asghar
6 months ago
Fantastic service and friendly staff. Extremely grateful for all the help the team gave today! Special thanks to Fayyaz Khan & Dee Oni for ensuring such a smooth transition!KHAN did a great job explaining the features of the Toyota Highlander. He explained what different buttons did and any questions we had were answered. Also, our test drive was really great. FAYYAZ was very knowledgeable about the Highlander.It was worth driving up to MD from NY to Purchase the 2024 Toyota Grand Highlander Hybrid Limited.

  Hameed Yosofi
a week ago
I can not begin to describe what an amazing and incredible experience it has been purchasing our Camry Hybrid! Fayyaz went over and above in customer service. He is thorough and honest and didn t try to pressure us. He truly made us feel like he was family, and we were walking away feeling like we made the best decision for our family .We have been in the market for over 7 months, and nothing felt right until we met Fayyaz. With everything being so expensive these days, I was full of regret looking for something so expensive. All I can say is I know we got our money worth, and the extended warranty is the icing on the cake. I RECOMMEND 100%

  David Lynch
a week ago
I wanted to give a special thanks to my service advisor, Kaleb Millender for providing me with outstanding service to navigate through a complicated insurance claim and repair. Kaleb kept me updated every day on progress and went above and beyond to keep in touch with the insurance company and provide them the the information they needed. I score his performance 10 out of 10. Thanks Kaleb and thank you Toyota of Bowie.

  Santosh Nepali
6 months ago
Just bought a new Venza and couldn t be any happier! Fayyaz helped me through the entire sales process and Nena in finance made everything simple and easy to understand. Everyone at the dealership was kind and not pushy in any way. Highly recommend Fayyaz Khan at Toyota of Bowie!

  Kevin Daniel
a week ago
Had to get some work done to my car, Toyota of Bowie far exceeded my expectations! Britalia King was a pleasure to work with as a Service Advisor! She made sure I was informed every step of the way. They even had a shuttle to take me home and come back to pick up my vehicle when it was done. I will certainly be back.

  Eve DeVaro Fowler
2 weeks ago
Our experience at Toyota of Bowie was excellent from start to finish. Rich Bowan took great care of us, and ended up not just matching the best deal we had in hand from another dealership, but outright beating it! We love our 2024 Venza Limited and give Rich our highest endorsement as a responsive, honest salesman.

  Linda Orrin
6 days ago
I feel ripped off. Lewis was friendly but the first thing he did was tell me he was going to count this oil change as my third one instead of the second in my package deal! I convinced him otherwise. Also when I asked, he assured me that he would contact me to let me know how things were going and when my car would be ready. He did not do that so I had to contact him. Then he sent me the download to outrageous charges for brake jobs, which of course I declined. I cannot recommend this dealership to anyone!

  marsehelle sterling speare
4 weeks ago
You just lost a loyal customer.It started with my service advisor - yes she stated it will be 2 hours before I received my car and this was true BUT she advised me to pay $195 for a service which was not time for the car to get service and after inspecting car service was not indicated.I am very happy that I didn t shed out this money at this time.Also the service package has escalated to an additional $109 in one year. I contacted the service manager to see if they would accept the previous rate I was given - no.You just lost a great customer I will take my business elsewhere as I would rather give them the money.

  Mikki Tompkins
4 weeks ago
Truly disappointed with the customer service provided. My appointment time was 7:15am. (Oil change, tire rotation and alignment). I left at noon. 5 customers before me left at 9am. I was told mechanics do not arrive until 8:30am. My prices were completely wrong on the slip, extended warranty offers a cleaning/wash vehicle was still dirty. Plastic covering and paper mat were still on the floor from the mechanic. I was not a happy customer when leaving.I gave 2 stars because the cashier understood my frustration and asked the representative to leave me alone while dealing with a transaction and another representative asked was I all right.I will visit another location but no Bowie.

  Tasha Bartolome
a week ago
It was smooth! Jose Perez took really good care of the process from dropping off my car and sending me off after the service. I appreciate the service at Toyota Bowie.

  Diamone M
a month ago
Toyota of Bowie is excellent! Antonio provides excellent customer service and always takes his time to explain what going on with my vehicle and what services are needed. Cashier(can t remember her name) that checks me out is always professional and polite!

  Nancy Malloy
a week ago
I've been coming here for years, and this was the most efficient visit I've experienced. The car was ready in a timely fashion and only took 2 hours. In general, everything ran much smoother than on previous visits.

  Flynn Patrick
4 months ago
Okera did an awesome job helping me. Answered all of my questions and was straight forward with no games; just wanted me to get the right truck at the right price. Love my truck!

  carla smith
a week ago
I took my car for an oil change today at this dealership. Some of the recommendations were for oil change and cabin filter change. The service representative said my car was recommended to also have transmission flush. When I asked was the flush recommended on the previous visit, she said no. I inquired why it wasn't recommended during the previous visit, because the car according to the dealership should have had the flush at 65,000 miles. During this visit the car is over 85,000 miles, and I am just receiving this information about the transmission flush? The recommendations for service don't appear reliable?

  Eng.Nangyalai Nangyal
9 months ago
My recent experience with the purchase of a 2020 Camry Hybrid was extremely satisfying! Fayyaz went above and beyond to help me find the perfect vehicle! He was excellent with communication, explanation, and understanding!If you are looking for a great place to buy a vehicle, it s Toyota of Bowie. And Fayyaz Khan is absolutely wonderful to work with!

  John Newton
2 weeks ago
Toyota of Bowie has always provided great auto support and customer service. It's going to take some getting used to this new electronic processing but I'm confident that it will be great. My service advisor, Dan Cookson, is the absolute best! Continue to provide great service Toyota of Bowie!