Kia of Bowie

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Christina Nunnery
6 months ago
Go see Anthony Williams! Amazing customer service. No pressure whatsoever. Very knowledgeable of the vehicles. I purchased an EV6, my first electric vehicle. I had limited knowledge walking in. Anthony took the time to explain and answer all my questions/concerns. Felt very comfortable with my purchase, positive experience all around. I ve returned a few times for updates, regular maintenance. Staff is so friendly, feel like a VIP every visit!

  Acer
3 months ago
Earl in sales gave me an excellent buying experience! He provided the best service and got me into the exact car I wanted at the right price and was attentive to my wants and got me the perfect car! Above my expectations! Thx so much... I'm a loyal customer now!

  Rave Y
2 weeks ago
It was time to find my wife a new minivan, and the prospect was daunting given our past experiences, exhausting and frustrating encounters with shady car salespeople. Weeks of research and contacting various dealers led us to Kia of Bowie, and yesterday, we ventured out to seal the deal. While many of the salespeople we encountered embodied the stereotypes we hoped to avoid, pushy, dishonest, and overly aggressive, our visit to Kia of Bowie was a breath of fresh air. Erick, our salesperson, was a delight to work with, calm, respectful, and refreshingly straightforward. After a long day of searching, the team at Kia of Bowie exceeded our expectations. Everyone was incredibly friendly and accommodating, and the manager, Reynaldo, went above and beyond by ordering and paying for our meal when he saw how tired and hungry we were, unbelievable! Who does that? It was a gesture that left us truly grateful. If you're in the market for a car, look no further than Kia of Bowie. Their honesty, kindness, and willingness to work with customers make the entire process seamless and enjoyable. I wholeheartedly recommend them. Thank you, Kia of Bowie, for providing such a smooth, easy, and fantastic car-buying experience.

  Maxwell Allgood
2 months ago
I recently purchased a Carnival for my wife with the help of Earl Ward. We had poor experiences with other dealerships in the area, but that was corrected at Kia of Bowie. Earl worked around our schedule and made sure the vehicle we were interested in was available and ready. We have a large family and were hesitant about bringing 3 children along for the purchase, but the staff at Kia of Bowie were understanding and helpful throughout the process. Earl took the time to go over every aspect of the new vehicle with my wife and made sure the entire process went very smooth. Purchasing from Kia of Bowie, especially with Earl as the salesman, has been the best dealership experience that I have ever had.

  ALBERT COOKS
4 days ago
Earl has worked with us for three car sales. His service has been superb. He is an outstanding salesman and so personable. .He ensures that everything about your car is understood. His patience is phenomenal . His service is unforgettable!

  A Stewart
3 months ago
Had a fantastic experience at Kia Bowie with Earl Ward at the helm. Managed to secure the car color and interior I desired. Earl has been exceptional assisting, guiding, and ensuring a smooth journey into this new chapter!

  Tyra Mims
a month ago
I went to Kia of Bowie not knowing really what type of vehicle I wanted to purchase. I was helped with this decision by Earl who made the entire process seamless and painless! From choosing the right vehicle to finding financing that worked for me, Earl was amazing! I would definitely recommend Kia of Bowie to anyone in search of a great car buying experience! Thanks Earl!

  Margaret Stevens
3 weeks ago
I had the most pleasant experience at the Kia Dealership in Bowie, MD yesterday. The young man who assisted me was very customer- friendly and knowledgeable. He patiently answered all my questions and offered helpful suggestions (without aggression).Thank you so much! As an older person, I appreciate your kindness and assistance!

  Twanda Davis
a month ago
I've purchased 4 vehicles from Kia of Bowie. They've always treated me like family since day one! I want to give a special thanks to my salesman Earl Ward! He's very helpful, caring, amazing, pleasant, compassionate, and a remarkable person! You can best believe that even after you've made your purchase, he will still call you from time to time just to see if everything is going well. Kudos to the best Kia of Bowie salesman!

  Jay Taylor
3 months ago
Mr. Earl Ward was by far the best car dealer that Ive ever worked with. Picked me up from my house and was patient and thorough throuh out the entire process. Entire process was quick and professional. I encourage everyone to work with this gentleman......He is now and forever on family. Kai in finance was also superb. Great folks. My new favorite dealership by far.

  Shannel Brockenberry
2 weeks ago
Earl and Andre went above and beyond of making sure I was satisfied with my purchase and kept me well informed along the way about timing and the next steps. Earl, Andre and the entire Kia Bowie Staff were very professional and were great to work with! Highly Recommend

  gladys chambers
4 months ago
Earl was fantastic! I have never met such an awesome and personal dealer. He made sure I knew my new car before I drove off! He was very patient with me. God Bless him!

  Clearmotion Studios Gallery
2 months ago
It s not often you can walk into a car dealership and be treated like the customer s opinions and desires are what matters most. Well, at Kia of Bowie that s exactly what I got from Mr. Earl Ward. The entire process was seamless and frankly quite rewarding. So, if you are looking to be treated like family and have a honest relationship with your salesperson, remember Earl Ward, Kia of Bowie.

  Alan Yuill
8 months ago
This was the best car buying experience I've ever had.I credit this great experience to Earl, the salesman who helped us through the process of buying a Kia Telluride for our family. I can't say enough positive things about him. I'm sure the rest of the staff is great, too, but if you have the option, ask for Earl!

  Brenda Skillern
4 months ago
Earl Ward is such a beautiful person. He is patient, knowledgeable, teaching, and compassionate. He speaks to me with respect and kindness. He offers assistance whenever I call without hesitation. I think of Earl as a friend more than a automobile salesman. I will purchase my next car from him. Thank you so much, Earl! You are the best.

  Michelle Tucker
4 months ago
Earl of Kia of Bowie was great throughout my whole car buying experience! Having to buy a car at the last minute was stressful enough, but having a salesperson and the rest of the team at Kia of Bowie made it so much easier to do! They took time to make sure I understood the process and explained everything to me. They also took the time to show me two versions of the car I ended up buying! Great experience and I can't recommend Earl with Kia of Bowie enough!!

  Yasmin byrd
4 months ago
Kia of Bowie has some of the best workers I have ever met.Kind caring and will make you feel like familyEarl was my car salesman and I just felt comfortable and at ease the whole time. He was so knowledgeable about the cars we looked at and was so good I didn t need to ask any questions.A wonderful dealership to get your car from

  Danielle Solomon
7 months ago
They are the simply BEST!!! Everyone at this location was very nice and helpful when it came to the car-buying process. They were very knowledgeable on the vehicles and have amazing customer service. I was VERY nervous/overwhelmed when it came to deciding to buy my first car but I soon realized I was in good hands while working with Jayson, Andre, and Nina. By the end of the process ended up leaving with my dream car(Kia K5 GT) and was very happy with my purchase. I m so grateful to have had a team like them(and my cousin) behind me making sure I was okay through the entire process and things went smoothly. 10/10- will definitely recommend it!

  Jacques Bendayan
2 months ago
If only I could give ten stars for my review. I had a very pleasurable experience dealing with Earl while buying a Carnival. He was patient, professional, and very dedicated to seeing the deal being completed. He even personally delivered the van to my front door in New Jersey! If that's not dedication, then what is?

  Jaxon Banks
6 months ago
We had the best and easiest car buying experience this weekend thanks to Earl. With 2 little kids, he understood how important texting and phone calls were to save us a big hassle at the dealership. So happy with our purchase.

  Tazhae Williams
a month ago
I recently bought a sportage with the help of Earl and Kai! After Earl explained all of the features and benefits of the sportage, trading in my 2020 optima was an easy decision. Both of them worked with me and my budget to make sure my husband and I left satisfied. He has since called and texted to make sure that I am still satisfied with my purchase. They really take care of their customers at Kia of Bowie!

  Nick Ailshie
7 months ago
I had the pleasure of working with Earl as my salesmen and he was super helpful and everyone there honestly was patient with me about the fact my fianc� and I had our daughter with us. Earl was very knowledgeable and answered any questions we had and I didn t feel rushed or forced into making any decisions plus he helped me get the absolute most for my trade in which was a big help ended up getting a 2023 forte gt line

  DJWOLF LIVE
5 months ago
Earl is a KIA guru and deserves a raise/paid vacation. This man has helped me and my wife made the best decisions on vehicles we ve ever had. He really takes care of his customers and works hard to make them happy. I highly recommend him and his expertise. Thank Earl!!!

  Richard Thomas
6 months ago
Stephen is an incredible person which makes him an awesome salesperson. Very personable, knowledgeable and trustworthy. Every question I had about the EV6 and Sorento he answered instantly. The best part is that everything he promised he delivered. A lot of salesperson don't deliver but promise a lot. His sales manager, John is very friendly and helpful as well.I definitely recommend Kia of Bowie.

  Crissy Shanel
a year ago
Earl was amazing!! He took the time out and introduced me to my new beauty, a 2023 Telluride and answered every question. It was a great experience and now I m driving and amazing car. Thanks to the team at Bowie from Earl Ward..continuing on to Carlos. Thanks again

  Vida Ruen
2 weeks ago
We had a great experience with Kia of Bowie. Our salesman Earl went above and beyond to get the car we wanted. He even went personally to go and get it.

  Philip Edgerly
4 months ago
I realize Kia s getting a lot of grief lately, but on the positive side are the Lane Manager s at the Bowie, MD dealership. Both Jacob & Devin have gone above & beyond for our 3 vehicles, with special thanks to Devin for recently navigating warranty red tape on our behalf. Have yet to purchase a car there, but based on these two gentleman we very likely will.

  Lawrence Witcher
2 months ago
I had a great experience at Kia of Bowie My salesperson answered all my questions and he was knowledgeable Earl Ward explained the whole vehicle before I left the lot. The service manager and staff was friendly I highly recommend Kia of Bowie

  Marcus Ellis
2 weeks ago
Jacob Swaim is one of the most for getting the job and the ball rolling for my new tires from Continental tires. Jacob went above and beyond to push and pull this deal together. Kudos for getting the tires and not having any other issues. Thanks for taking care of my 21 Sorento. Around of applause . My family and I appreciate your support and service for getting this done .

  Jason VerNooy
2 months ago
Had a terrible experience with the sales department when I bought a new Niro EV there in late November 2023. Salesperson Marcus gave me misleading "all-in" cost quotes suggesting that lease-to-own (with EV tax credit) would be cheaper overall than upfront purchase, but this was not in fact true (as I confirmed when checking the actual costs from the official leasing agreement) - best case he was confused, worst case he was manipulating costs to try and take advantage of a customer. My car was less than 50% charged when I went to pick it up after purchase (despite my pick-up date being scheduled over a week in advance), though they still made me sign something acknowledging it was fully charged since that is their "company policy." Marcus also told me at the time of purchase he would throw in a Level 1 charging cable for my EV (after I expressed shock that it didn't come with one), but delayed for over a month claiming he was waiting for a shipment to arrive. Finally Marcus messaged me that my charging cable was ready for pickup at the dealership, yet when I arrive again at the dealership I find out that Marcus no longer even works there and that there was never any charging cable ordered for my car. Sales manager John met with me to apologize for the confusion and said he would follow up, but each subsequent time I spoke with him he just said he had to do more research on what I was looking for and eventually he stopped responding altogether. A questionable salesperson is one thing, but as a manager once you become aware that your customer has been sent to the dealership by an employee who no longer works there to pick up an order that was never there to begin it seems like that would normally be a big enough red flag to take some sort of action? Won't be returning here, and will be telling everyone I know to avoid. This is also my first Kia, and at this rate might be my last if this is their idea of customer service.