DARCARS Honda Service Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Melissa Callahan
2 months ago
Warranty maintenance work done. Scheduling was easy, they had us in and out in good time. They have a shuttle that will drop you off while they work on your car if you don't feel like waiting and come to get you so you can pick up your car if you're within a ten mile radius. I'm pretty sure about that radius but you should probably double check it.

  Chuck Chiang
4 weeks ago
BE VERY CAREFUL when you buy your car in this car dealership! At end of the sale, the sales manager tried hard to persuade me to buy the life time oil change program which costs at price of $1285. I was hesitated but he pushed hard. Finally I agreed to pay for it. Well, I just received the agreement from the dealer today after several months purchase. Actually it only covers 15045 miles or expired on 08/01/2024. I have filed complains to BBB and I probably ask my lawyer for possible class action.

  Christopher Smith
a year ago
I will start by saying that the individual employees, especially Tierra, have been excellent. I've purchased several cars here through the years but my recent service experience has not been good. Oil change , cabin filter, tire rotation, and brake flush for $400 seems high. Had to return two additional times to get the work finalized and all three times my car was left messy with the entire contents of my glove box and a dirty cabin filter left on my seats. Even after returning one last time the door to the cabin filter was not installed.

  Wendy M Gibson
6 months ago
I love taking my car to be serviced. Large wait area with fresh coffee. Attendants are friendly, and checkout is easy. There is always someone to go over the repaired work, so if you have question, they break it down and advise you of repairs that may be done at a particular time down the road.Affordable too.

  datileya Mcbride
5 months ago
When I first started coming to this dealership for maintenance. I loved it, but after Covid, everything went downhill. The customer service sucks. They don t keep you informed about what is happening with your vehicle. I came in. The Internet was down, and I was not notified. The following visit, I came in and waited almost 4 hours for an oil change and a radio update, and no one communicated with me. The only reason why I continue to come back is because my maintenance plan was at the dealership.

  Jen Ro
2 months ago
Chrystal was extremely professional, competent, and patient. She made the car puchase hassle free. Highly recommend you work with her when purchasing a vehicle at Darcar Honda of Bowie.

  Jeanne Ghrist
a year ago
Oil changeThis place needs some type of management involvement!1-No greeting, 7 minute wait to be spoken to.2-Service writer didn't listen to what I asked for.3-204 minutes later. I am presented with my car by the cleaning/maintenance lady, who shows me a badly bulging tire. 4-Service people totally oblivious and uncaring when I asked if it was safe to drive on, they both turned and walked away???

  Alla Canelo
a month ago
Terry is a very nice representative, welcoming, professional, and works with customers in a best way. I felt very comfortable and satisfied with his service!

  Nancy Muschette
3 weeks ago
Ifiok. At daycars Honda of bowie was very helpful. I was referred to him by my nephew. He even came by my house and picked me up. If you are looking for a vehicle you need to see him

  Lindsay Nazzel
a month ago
Ifiok at Darcars at Honda at Bowie is amazing. Have been buying cars from him for years in my family. He is basically family at this point. Come see him!

  Derrick Freeman
a month ago
Diako and Ryan Kelly are absolutely awesome and great to work with. Very knowledgeable and create a stress free environment for customers.

  Monica Evans
6 months ago
Jennifer was very attentive when listening to my concerns about my vehicle. She was also detailed, knowledgeable, and transparent with the services that came with my service package. The value of the services I paid for were reasonable. The customer service was impeccable!

  Elise Pyfrom
8 months ago
I m purchasing my car today. Ryan Kelly has been assisting my family and myself over the past few weeks in finding a car that fits my budget and needs. He did everything to make sure I was getting the best price and financing. I m super happy with my purchase and over all experience. It has been the best car buying experience I ve had. Thank you Ryan!

  Chocolate Drop
2 months ago
Katherine at the Bowie Honda dealership always takes good care of me always nice and pleasant with excellent customer service keep of the good work

  Dean Scott
6 months ago
Terry was awesome made our car buying process so smooth thank you so much I love my new car

  Sharon Pyfrom
8 months ago
We bought a car today for my daughter and Ryan Kelly was exceptionally helpful with the process.. He was warm, and communicative, extremely helpful and answered our questions. I recommend Ryan highly to anyone looking to buy a car!

  Alexa Gaston
6 months ago
Michael Budram was extremely helpful and patient while helping us with the car buying process. 10/10 experience, i m so glad he was our car salesman!!

  Julliet murphy
8 months ago
Katherine located in service department is alsome. She explained the service to be performed with confidence and knowledge. I walked away with the education that I needed to maintain the quality of my vehicle. Katherine cheerful personality will bring and keep us coming back. This is my fourth vehicle purchased at this location and the commitment to this location. Her knowledge and cheerful deliverance would benefit Sales down to finance.

  Tyane Washington
8 months ago
Today was my first visit at Darcars Honda to get an oil change. I was immediately greeted by a service advisor Ms. Kathrine. She went over everything that I needed as well as what was recommended. She added me to the system as I was going to Waldorf Honda prior. I live in Upper Marlboro which makes this location closer. As a new customer I was provided with a 15% discount. While I was waiting I was continuously checked on. I then met two of the most friendly and professional women as I was checking out (Tricia Park and Tricia Twist). The service that I was provided was absolutely amazing!!! Thank you for such an amazing experience. I will be returning for the recommendations.Services: Air & cabin filter replacement, Oil change

  Miguel
a month ago
Glad to be a 11-year repeat customer. Terry is the best salesman here at DARCARS Honda

  Janelle Ridgewell
8 months ago
Went to look at a car at Bowie Honda Ryan Kelly was super helpful and very accommodating. Wasn t the price I wanted so I walked. Spoke to him the very next day and he got it down to the price I wanted. If you re looking for a Honda go to Bowie Maryland and see Ryan Kelly!!

  Sophia Evans
7 months ago
Terry Shomari was extremely helpful and worked with us to be able to leave with our new car. Absolutely wonderful experience overall! Definitely would recommend working with Terry.Service: Auto detailingService: Auto detailing

  Stacy Blaise
5 months ago
Ryan Kelly was a great sales person. He really helped get the best deal I needed and walked out happy!!

  Camden Musgrave
a month ago
Ryan Kelly and yoseph were excellent. Answered everything for me and were patient

  Mark Leipold
8 months ago
Good experience with Maliq, Robert, and Piyam today. Walked out with the car I wanted and a price I was happy with. I only wish the team had suggested transferring my tags for way cheaper than getting new ones (MVA rep told me that costs $10 when I turned my old tags in...)

  Robert Petty
10 months ago
Went when it was originally Honda of Bowie and was offered a free oil change for the life of the vehicle. DARCARS took over this franchise and did not honor this agreement, which I can understand, but the unprofessionalism of the entire staff regarding even the mention of this offer was unbelievable. My wife and I only mentioned it and was swarmed with aggressive behavior up-to the regional manager. After our disagreement, which did not have to reach that point, but was escalated by their management, who said it was our fault we did not have money and told us to go to the former owner who created that promotion and is Nissan at Bowie; one manager threatened to call the police on my wife and I, who was pregnant at the time, which was absurd because we were never aggressive, but more inquisitive of that offer which closed the deal on our purchase of that vehicle. I get that you don t consider us a patron due to the franchise change, but this has to be the worse experience that I have ever received in my life.Service: Auto maintenance

  ClassifiedGaming
6 months ago
Terry was amazing!! Very personable and professional. He gave me a great deal and knew exactly what I was looking for!

  Andrew Cox
10 months ago
We haven't always had the best experience with previous management teams at this Honda location, but I wanted to call attention to the great customer service we received recently. I had a flat tire on our 2016 Honda Civic, and when I went to change the tires, I couldn't. I had our insurance company send someone out to change our tire, and he couldn't either. When I brought it to DARCARS Honda, it turns out the lugnuts had been overtightened and were now broken (along with the wheel).The Asst Mgr of the Service Department, Feyi, provided great communication to ensure we were updated regularly until our vehicle was ready. I'll make sure any future appointments we make are with Feyi because he takes time to research the history of our vehicle and provides excellent communication. Thank you!

  Desna Washington
8 months ago
Mohamed, Payam, and Diacko were so friendly! I felt comfortable working with all 3 of them. As a woman going alone to the dealership the feeling of being played I did not get. Very happy with my 2023 Honda Accord!!!

  Tracy Starr
9 months ago
Terry was awesome! Easy to work with, helpful and explained everything before. He helped me find my wonderful car! I can t thank him enough for sticking with me. ;)