R & S Auto & Truck Springworks

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Christian Zazzali
5 days ago
Highly specialized service center. Dropped of Truck 7:AM ready by 1pm. Heavy suspension upgrades and restoration, no problem. Small but convenient waiting area. They handle all DC Fire and EMS equipment and came highly recommended. Get a fixed quote up front, a little price creep is to be expected. Also, fair warning-3.5% service charge when paying with credit card. Plan ahead.

  Chiara Basso
a year ago
I would sell my semi trailer as advertisement for this place. Drive shaft went out in the middle of the road, full on fell out when the u joint snapped. Took it here and they had the broken bolts out and rethreaded, heated, and rebalanced with the new u joint installed in 30 minutes. Amazing fair price like no other as well. If I ever need work done to my semi I m taking it here. And I m from Texas!!

  Richard Cox
a month ago
Got in and out with two rear spring replacements within 4 hours as promised. Price was very competitive.No nonsense. Highly recommend

  LaRoy Richardson
5 months ago
Had a large generator installed on my food truck so it was sagging a bit in the rear. Called these guys up, they did some upgrades to my suspension. Had my truck back in 2 days. Great shop!

  Peter Abuya
6 months ago
I went to set my alignment. But while driving my truck out of their parking lot, (a thing they should have done themselves) I mistakenly scratch the Mechanics car's side mirror parked closed to the exit right after I went into the truck to drive out. He treated me like I was some enemy even though I begged to fix it. He wanted $2500 for the driver's side mirror. Once we checked online and saw it was $525 for both side, he got so angry even though I offer to pay $525 for one. He wanted $1500 extra to install it. But because i plead to reduce the instalation price, he went for my insurance. They secretly called the police on me. The police and my insurance were both surprised at the Mechanics action. I wonder how they could treat me like that. If they inflate the price of side mirror, what about their price to customers for their repairs. I leave that to your discretion. The mechanic guy's name is Troy

  Sipho Nyankale
9 months ago
Special thanks to Sam at the machine shop with my drive shaft you rock R&S Auto Truck Spring work.

  cobra chris
10 months ago
I was referred to this company to get the universal joints replaced on my aluminum drive shaft and rebalance. I called them and they told me that they can tig weld aluminum and also if I got there before 7am they would take care of me and I would be right back out the door. Well I arrive to the business the next day there is no parking, the area in front of the doors is full of needle bearings ready to pop your tires and they told me that I would have to wait several hours. Well 10:30 rolls around and I walk in there and they told me my drive shaft has BEEN done. Turns out the reason why I had to wait so long is because they used JB weld to put the steel weight on my aluminum drive shaft. So I call JB weld technical support and they said over the phone that they highly do not recommend that application. So I asked for a partial refund and the gentleman told me "im 66 years old and I've been doing this since I was 20". Long story short I do not recommend them for aluminum drive shaft applications. Drive the extra distance to get your drive shaft done the right way. Mine is all beat up at the yolks from a hammer. It did not come from the original company like that. This place is obviously rough on people's parts.

  Enrique Escolero
a year ago
Customer service is terrible, order taker or when bring truck for service always are in bad attitude. Angry like they bring their home problems at works. I bring my company tracks for service otherwise I would take it my own to some where out. I can tell they are racist because when they look someone they think doesn t speak English then asume they have right to treat badly. I have been there for my company and always the same way.

  Dont Sweat it
a year ago
I took my kia in to get the drive shaft balanced a couple years ago. I thought they wouldn't do the work because all the vehicles there was semi trucks. But to my surprise they did work!!!They did a superb job. They're #1 in pricing and quality of work *in my opinion.My car is still running smoothly!!!And when I got my car back, there wasn't any "new issues" that popped up. Its hard to find good honest mechs!!

  Sofie S
a year ago
Be careful bringing your truck here. The first time I brought my truck to replace some bushings they didn t put the drive line back on right and the truck was leaning. I brought it back and they refused to fix it saying it wasn t their problem(the truck did not have this problem when it was dropped off). The work is rushed and careless. They do not do professional work here and they charge an arm and a leg for everything.

  Marvin Robinson
10 months ago
I went to many places to fix my steering problems and they give me a estimate of 8,500 and R&S save me from spending all that money they fix my problem for only 1800 this place is the very affordable and the mechanic was very helpful I will recommend this place percent any problem I have from now on I will definitely go back there this place is the place to be words can't even explain how much am thankful for them that day

  HI RO
a year ago
Becareful buying and doing business here. These guys will charge you an arm and a leg for everything and if you return they charge 10% of what your returning and 200$ Labor time for what takes them 10 minutes to do they are thieves and scammers never using them again for any services. i lost a lot of money overnight buying and returning 0 stars for this place

  kadeem hylton
a year ago
Decided to stop here today to get a price on changing the leaf springs on my pick up truck. Stood outside for about 15 minutes to see if anyone would attend to me after watching multiple people walk in and out of the location I decided to step in to speak with someone and was immediately told to turn around and go outside without asking what I was there for if I needed help with anything. No questions asked I turned around left the establishment got in my car and a different shop will be changing my leaf springs for me.

  Charles Miller
3 years ago
If I could give zero stars I would. Minor repairs took much longer than should have causing me to have no income of any kind for 5 weeks. Their parts are grossly over priced for repair work. Customer service does not update you on the progress of the repairs. When you call for a progress report, you'd be told specifics of repair work done; but, when you actually go see your truck, the repairs have NOT been done. This is hands down the worse, most stressful experience with a repair shop I have ever had. You have to stay on their backs daily to make sure your truck is getting repaired!!

  Nathan Lee
2 years ago
Gave them my old drive shaft out of my 76 c10 to make me a new one like that they wrote down whatever measurement they needed and all of the sudden it's 2 and a half inches too short and they want me to pay again for another one to be made. They keep bringing up the ticket and I'm trying to be fair but I think I'm gonna have to go above them now. I shouldn't have to pay for their mistake when I literally gave them exactly what they needed to make.

  Pete Gulick
6 years ago
Replaced all 4 air springs (air bags) on my 1998 Fleetwood Discovery Motorhome. I purchased the parts from Freightliner Custom Chasis ahead of time. After reading the positive reviews about this place and less than favorable or at best mixed reviews of competitors, I decided to bring my coach to R&S from Prince William, VA. Just as other reviewers have stated, these guys know their stuff. They are a lil' rough around the edges, but what do you expect from pros that do this kind of work? As they don't take appointments you will be advised to arrive any weekday at 7AM. No, you can't leave your rig with them the night before. I got "scolded" (not really) attempting that one, lol. I was there at 0645 Thursday morning and my coach was ready Friday afternoon. On a leap of faith, I didn't even ask for a quote. I checked in Friday morning by phone to see how things were going. I was plainly told, "it's in the bay. We'll call you" (as in, don't call us, we'll call you!). I was unavailable by phone Friday for a few hours and they blew my phone up like an obsessed lover! The coach was ready! I guess playing hard to get works! But in all seriousness, here's the bottom line....The price was reasonable and now my coach rides like a dream. I don't need a firm hand shake and sweet talk. I just need it done right the first time. With R&S there's no BS! I will return next time I'm in need of suspension work. Thanks, Fellas for keeping it real.

  Scarlett Barbee
6 years ago
We are totally happy. We had SuperSprings Coils and a SuperSprings SumoSprings Rear Bump Stop Upgrade Kit installed on our 1994 Fleetwood Coronado RV. We dropped off our RV early on Thursday and it was ready for pick-up late Friday morning. We were able to buy and bring the parts. Martin, after looking at the installation instructions, told us the rear would take about an hour and the front a little longer-but it was still $100 less than what he quoted, because it took less time. We can definitely recommend R&S and whenever we are in the area and need suspension work done on our rig, this is where we will get it done. They are busy and there are no appointments. It is first come, first served-so we were there at around 6:30 am.

  Juan Montoya
2 years ago
Their price was fair, their work was good but they are a busy shop, dont drop your truck off if you have a time crunch.

  Phillip Mccan
2 years ago
I work for sunrise tree service and our truck had a broken drive shaft in it and couldn't find parts for it so I took it to r&s spring works and Sam got the parts I needed and I ended up needing a new drive shaft for it it was a three-piece drive shaft system with the bearings and the yoke broke and Sam had it taken care of within a week's time got my truck back on the road I really appreciate your service and speedy service but for now on if I need something done on my truck or any of my truck service trucks I will definitely deal with r&s spring works you can't go wrong thank you Sam and spring works

  K !
4 years ago
Outstanding service,a wealth of knowledge,and every suspension part you can imagine! Needed a leaf spring for a 1990 camper,and couldn't get it anywhere,these guys made a custom spring for me and it worked great! Thanks guys!

  Antwon Pannell
6 years ago
We brought our truck to get a lift kit installed and a front alignment. They did an awesome job! Couldn't be happier, reasonable pricing too

  Jonathan Lathrop
10 years ago
Stewart and Jeff have taken care of my spring, front end and driveline needs on my 1968 medium duty GMC truck since 1981. They have always had what I need to keep my truck on the road and charge very reasonable prices. I would never consider going anywhere else. Don't compare them to a retail auto repair garage. This is *the* place for medium and heavy duty vehicle spring, front end and drive shaft repairs. They might also fix your car or pickup truck but the focus is on big vehicles. If you want your vehicle repaired right or need obscure front end parts for a reasonable price this is the place to go.

  Everett Newton
11 years ago
Don't expect a chipper attendant to greet you with a smile. Instead, come prepared as if you were in a NY deli. Know what you want and don't BS as it will not be tolerated. The place smells of gear oil and cigarettes, but it's supposed to... this is a truck suspension shop not a nail salon. While you're waiting for someone to acknowledge your existence you can gaze at the pinup poster from the 90s or the practical storage solutions from the 60s. Either way I think you'll get what you need from R&S.

  Richard Hunter
2 years ago
Fixed my truck when all others said it couldn't be done. Fast friendly service with reasonable price. These guys rock.

  Frazier Smith
5 years ago
Excellent Craftsmanship. They do everything you need from Soup to Nuts. I use them for Driveshafts, Leaf Springs. Whatever you may needs they will get it done. Ask for Marty or Steward.

  Mike Rager
5 years ago
Nick at R&S helped me out big time! Squeezed me in day before the 4th of July to replace a 5th wheel so I could get reloaded and on my way. Great guys at the shop and very reasonable on prices. Thanks guys!

  Logres Mentotum
a year ago
Fast, helpful, competent. If I need something similar again, I'm definitely coming here, even knowing it's an hour to drive one way.

  Zeyad Salameh
3 years ago
Spring works okay... Mekanike works very badly they have the worst Mekaneks team ever they re charged almost like a dealership and change parts not belonged to the truck problem ... just advise everyone to go to dealership sorry

  Cassandra Marrin
2 years ago
Here they do good work. My issue is they are first come first serve but you show up 1st and still can't get in. Long drive for nothing

  Cullison Excavating, LLC
5 years ago
Very busy place but they have just about anything you could need for heavy truck repairs. Usually fast turnaround and quality parts not Chinese junk.