Zip Auto Sales & Services

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Angela York
2 months ago
The worst dealership! They will scam you. We bought a car from this dealership but they sold us a car and never changed the title under our name!!! I m warning everyone do not buy a car from this place!!!!

  Rick Lowe
9 months ago
So far, I've had a great experience with Brandon, and I would definitely give a higher rating if I had a warranty experience with him. He gives good advice for dealing with mechanics, and he seems very honest with his work. My car has a few issues that are non mechanical, and he offered to fix them for free. For me, as long as I have a working car, with no signs of mechanical issues, on the day of sale, I think it's a win. I would like to say that it did feel sketchy at first, but I can't say that my experience is complete yet. I will be updating this with my real account once a complete experience is fulfilled. Thank you!

  J York
8 months ago
This car seller ( I won't call them a dealership) is a huge scam. I paid $10,000 for a used car that started to show massive issues on the way home. As a mechanic myself, I addressed most all of the issues, but couldn't solve the one that would let me pass emissions testing. So, I decided to sell the car however, I have no title!! The owner/salesman didn't send the paper work to MVA, so now I have a vehicle that I can't drive or sell. This man and his wife who are now running this scam that used to be called auto wholesale of rockville are demonic and are causeing havoc in people's life. Do not make the same mistake and give this company any of your hard earned money.

  hossein soleimani
a year ago
I bought a cars from them for past 1o years and he was awesome, he made sure everything was taken care of! I would definitely buy from him again

  Vincent ChapleKeep Gee
3 years ago
I bought a 2012 Nissan Altima from Brendan and he was awesome, car runs great and he made sure everything was taken care of! I would definitely buy from him again!

  Nelidia Smith
a year ago
I spent 6 weeks visiting different dealerships and test driving, coming home disappointed because of the market adjustments from this chip shortage. I came across Zip Auto Sales and Services. I called in advance, they were very nice, professional and not pushy. I found a 2011 BMW X5. It was better than Anticipated. Definitely recommend this place!! Loving my new vehicle!!!! Thank YOU!

  Reza Solimani
a year ago
I want to thank Brandon. His been our car guy for 25 years. He is very friendly and professional. With great prices and prices for car and service. I will work with him for another service car in the future. I will definitely work with him to buy another car for my tenagr son and future services that we need. I definitely recommend him for any purchase or service.

  Aura Melgar
a year ago
"0" Stars!!Please do not go here! The owner is all show!! Will sale you a mess up car and not give the right information on paper or words. We are currently still trying to get the title of the car. MVA says they cannot help, and we need to go back to Auto Wholesalers for the title of the car. We call to be insulted and called every name in the book. Brandon Storm is rude and racist person. We learned our lesson. Please so not support his business.

  Ashley Young
10 years ago
SEEMS TOO GOOD TO BE TRUE BECAUSE IT IS!! DO NOT BUY CARS FROM HERE!I hate that I had to even give this rating one star because my experience was not even worth that.I needed a vehicle for my husband when he got a job and didn't want to buy something that needed financing. The pricing on these vehicles seemed too good to be true, and that is exactly how I will remember this horrible experience.The owner seemed friendly and seemed like he was willing to help us out "because we seemed like good people". This business offers MVA services - the only thing that was convenient about the process.The vehicle needed a jump-start when we test-drove it and the owner explained that this is how "these vehicles" are sometimes *red flag*. He assured us that they will do whatever work is necessary to get it to pass MD inspection. We were confident that he would do honest, reputable work. THE DAY we took the vehicle home, the check engine light came on *red flag* and we told the owner about it and he let us use one of his inventory vehicles to drive while he attempted to fix it.Multiple attempts at the same problem revealed that this guy was NOT WILLING to completely fix the vehicle for us. From a second opinion: the vehicle we purchased had coolant leaking into the engine and approx. $5000 to fix.Our final contact with the owner left us feeling like he wanted us to be happy with him and he seemed sorry for the problems we'd been having and considered the idea of letting us select a different vehicle permanently at no extra cost -- until we called to arrange a meeting time to complete the transaction and he threatened to call the police on us and told us to not contact him again.No problem! We'll never contact this business again and we want to do all car-buying customers a favor by asking you to not contact them, either!

  Alberto Ortiz
9 years ago
I live in Massachusetts and found the car that I wanted online in Maryland advertised at Auto Wholesalers of Rockville. I called them and spoke with George who was great and informative. George made this whole transaction from far away a breeze and what's more, a very pleasant experience. After I sent a deposit, George even parked the car on his home's driveway while he went out on vacation for a few days. He picked me up at the Metro station and was amazingly good without being pushy at all. Based on my positive experience, I highly recommend this dealership. Make sure to call George!

  Dom P
a year ago
They refuse to take phone calls when inquring about a vehicle. No website to look at cars inventory. They send you an auto reply text to text them about a car of interest but they will never reply. Went 3 days of attempted contact.

  Daniel Szwerc
2 years ago
Just know you get what you pay for, there is a reason the cars are cheap. I have no idea how they get cars past Maryland inspection - check engine light came on a few miles after leaving the place and the number of repairs needed almost immediately was astounding. Also, when they show you the cars and promise "yeah we'll take care of this, we'll fix that" DON'T BELIEVE THEM FOR A SECOND. Whatever you see is what you're getting.UPDATE: Turns out they did the paperwork wrong too! Gave me the wrong license plate. Or they wrote the wrong license plate number on the registration/title information they submitted to the MVA. either way, that was a fun half a day I had to spend at the MVA getting new plates and correcting the error so that I actually had a legally registered vehicle.

  Zachary Q Stanco
5 years ago
Pretty good deals and they have MVA on site so they can tag your car when you buy it, owner lied about some issues in the cars we bought though such as having fixed some interior fabrics when really they just used what seemed like Elmer's glue to hold them down and damaged axles that we had to pay almost $1000 to replace so the "good deal" didnt end up being as good as we thought. Okay place to get a first car for a teenager or if you want something to work on as a project but I doubt anything from this place would last long term.

  RADS Channel
a year ago
Stay away from this business! Brandon Storm is the rudest person you ll ever meet. Take your business somewhere else, they will scam you!! Brandon is an immigrant (sounds like from India) who has a thick accent and bullies other people.

  sharon falconmiller
a year ago
Very happy with my deal. I don t know who s leaving these horrible reviews but I received great service and a great deal! Thank you ! Would definitely recommend checking them out . Prices are GREAT!

  Franki Ruffin
4 years ago
Brandon is a scam artist sold me a car with a bad transmission avoid this place they sale messed up cars for high prices they want cash on demand and can t even offer a warranty the only warranty they offer is for 30 days and that s only 50 percent of course the car will run for more than 30 days though and then you will be stuck with the problem. It should have been a sign for me to run when I saw how upkept his place of business was. All Brandon cares about is tricking people out of their money when I arrived he wanted cash on demand and didn t even have a credit card machine so it s cash only that should have been a sign also what kind of business isn t equipped with a credit card machine. When I told him my bank was closed he forced me to go to giant so he could do western union transactions to trick me out of my money wanted me to pay all type of western union fees so he could have his money on demand. To make a long story short I am now stuck with a hunk of junk with a bad transmission and the car is leaving me stranded on the side of the road. Brandon could care less since he has all of my money now! Please stay away from these crooks! Please beware!!

  tobias goulet
8 years ago
I called to ask about a vehicle and said I was on my way to see it They confirmed it was still in stock. When I arrived I was told the car wasn't on the lot and also the price had gone up $1000. When they finally told me the address where the car was, I was told I would not be allowed to test drive it. Wasted 2 hours of my day. Avoid them like the plague.

  Lady M
2 years ago
BEWARE!!! They are Con-Artists! Checked MVA, local police records and BBB, I suggest you do the same. I m surprised they re still in business smh. They will soon mess with the wrong customer that has nothing better to do than to sue them for every little penny, pain and suffering.

  Jared D
2 years ago
Went to see an advertised SUV and when I got to the facility it was missing an entire wheel and the interior was gutted. Guess I got there a little too soon! They use stock photos and flip trashed cars.Stay away!!!!!

  ARQUIMIDES Ciarametaro
7 years ago
I had really good experience to get my own car in this nice place! They have a good deals and big inventory with the real prices that you can get the car that you really want! Thanks so much Guys!

  Mike Luu
a year ago
Not sure what else I can ask for in a $5k car, it s been running great for 3 years plus and I wouldn t expect this to break down any time soon

  Mo Skander
2 years ago
I've bought two cars here and will buy more.It's not traditional but these guys will take care of you, you just have to be willing to talk to them.

  Timothy Long
a year ago
Total scam artist. Susan Hogan did a story on this place and owner, Brandon Storm in 2018. DO NOT go here!

  Alexander Wright
7 years ago
Stay Away ... place looks like a chop shop and the 'sales' people are very quick to try to cover up things with vehicle. Don't tell me it's a diamond when it is obviously dirt.

  Mustafa Salah
4 years ago
I called about the Chevy Corvette they had the guy responded his name is Brandon after few calls finally he send me the address on the way I called again after driving almost one hour and I said 55m and I'll be at the dealership then he send me another location at Chevy Rockville to check the car after service after I went there and drove 2 hours to get to Rockville the guy said someone already send 130$ to do the pre inspectionEven though I called first and I was there first he didn't want to sell the car and the most interesting part he wasn't even there......Wasted my day off and I didn't get to check the car and not buying it also so be careful people just waste of time

  luanna tran
a year ago
Bought a 2010 Lexus. It s in great condition and the people were very helpful.

  Mark Bodrick
3 years ago
On Wednesday 29 July 2020 I called the owner of this dealership about a problem that I was having with a vehicle i get from him he has no respect he's very disrespectful if you buy a vehicle from this dealership you are taking a chance with your money this is not a good place to buy a vehicle

  lashe LaShe0126 hogan
10 years ago
This place is a ripoff they sold me a car that was totaled but the title did not say as such somehow they repaired the car enough to sell but the car was no good never ever go to this place these people are totally dishonest you cannot trust them take my advice

  WW Winn
a year ago
Pretty sure the owner will spit on you if you re Asian. Don t support this business.

  Cathy Theofilos
a year ago
I have a very good experience at this auto sales and services.