Sears Appliance Repair

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Rasserre
3 weeks ago
I felt the technician was out orici the service just to get my diagnostic fee and leave. He didn't address the initial service request. instead he found and priced for every tiny thing he could, and offered no option for just what I had requested I needed. The Sears Repair isn't the company we have come to trust for so many years. And there isn't any customer service. No adjudicating my original service request. Only schedule a new with new diagnostic fees. I won't ever use SEARS again. It's a rip off.

  Sairyn Leber
5 months ago
Our service tech was excellent! He was friendly, knowledgeable and super helpful. He arrived early in the day and that was a bonus. We were very impressed with his expertise and advice. He made the visit pleasurable and efficient. It was a great experience. Thank you!Service: Washing machine repairService: Washing machine repair

  Fabiola Odio
a month ago
Thomas is a great technician. Thanks to his expertise he was able to identify the issue and fix it efficiently. I would recommend him to anyone who needs a great professional.

  Isaac Mathew
2 months ago
The technician, Cesar, knocked at my front door at 5.24 P.M. and checked Kenmor washing machine both outside and inside, every connecting tubes, nuts and bolts. He said everything looked good and the machine is clean.Only problem he could see was the drainage tube which was not fully pushed in to close the tube. But I could not figure out why a lot of water with soap froth leaked out all around the machine.This happened twice at different times.However I am happy that Saar checked every part of the machine and found everything working fine.He did a great job to my satisfaction. He said if anything goes wrong later, call Sears again.Thanks

  Sari Danu
5 months ago
Their tehnician did a great job. We are very happy with his prompt and efficient service. He fixed our leaking and noisy refrigerator without any problem. Let's hope it will stay that way Thank you Sear AP

  Emmanuel Larmie
5 months ago
The technician took his time to ensure the proper working of the heating system. He also made recommendation to ensure that we do not allow a build up in the pipeline.

  Patricia Cuellar
3 months ago
Very easy to make appointment. Technician was able to resolve dryer issue within one hour. We are very happy that our dryer is working again.

  Elizabeth Quinn
3 months ago
I was very impressed with our Tech's knowledge and suggestions. We had 7 appliances that he checked thoroughly and let me know exactly what's what. No double talk.

  Joseph Kullback
a month ago
The technician was very knowledgeable. Easy to understand and solve my problems quickly. I would definitely use them again.

  Annah Akasa
5 months ago
The technician was knowledgeable and skilled. Took the time to troubleshoot the issue and ensured successful repair. He kept the work are clean and left it better than he had found it. Very professional.Service: Dishwasher repairService: Dishwasher repair

  Pamela Harding
5 months ago
The technician was great. Getting a technician here was a nightmare. The first appointment was fine, parts were ordered and came within a week. The tech never showed for the next appointment and I wasn't notified that he wouldn't. That had to be rescheduled.The next time, I called to confirm that a tech was coming and we told 3 times what time the tech was going to show, so I went about my business only to find out he came 4 hours earlier than I was told; that had to be rescheduled. The tech showed up on the 4th appointment, on time and fixed the problem.The tech was great, the rest of the experience was not good.Service: Washing machine repair

  Jeff Lefkof
3 months ago
Manzoor was very professional and personable! And, he arrived earlier than anticipated and took care of our Refrigerator issue very efficiently. Highly Recommended!

  Mostafa Sadegh
3 months ago
excellent job done. The technician was polite , friendly and knowledgeable. He described how to keep the unit clean, odorless and safe.

  Sonia White
3 weeks ago
The Sears technician was very polite, professional, and friendly. He explained everything and knew what he was doing.

  David L
4 months ago
Very professional and explained everything in easy to understand details. Provided all information about cause and how problem should be addressed. Very personable and cleaned up everything. Highly recommend him.

  John Stubbs III
5 months ago
Mr. Mohammad was an efficient service provider. He successfully replaced the defective ice maker in the refrigerator. We are very pleased with the quality of his service to our refrigerator and dishwasher.Services: Dishwasher repair, Refrigerator/freezer repairServices: Dishwasher repair, Refrigerator/freezer repair

  Dwaine Benloss
3 months ago
Technician did an excellent job. Very competent on both the technical work and customer service. 11 out of 10. Thank you

  Peter Kyriacopoulos
5 months ago
Masihullah was very efficient, knowledgeable, and courteous. He assessed our washer and gave me useful information to make decisions on next steps.

  Marsha Millerayna Thanks
3 months ago
My technician was knowledgeable kind n on time I would love to have him next time for any repairs of my appliances he is outstanding thanks you

  CONSTANTINOS DOULTSINOS
5 months ago
An excellent technician, courteous, knowledgeable, quick inspected and adjusted both dryer and washer in no time. I would highly recommend him to anyone !

  AHCA AHCA
5 months ago
I was not able to pay for the services offered to fix my dryer. I did not enroll in your security warranty plan due to it's deceptive component. I am not a happy customer. This experience with sears repair service has left me with regret. The regret is that a company like Sears has lowered it's standards of customers' service. Wow! I am just left empty, that a company like Sears has gone down this way. I pray and hope someone in the corporate office who remembers what made Sears a good company will re-institute the standards of Good customer service once again with no deceptive practice attached.

  Rania Radwan
2 months ago
Excellent service. Checked the dryer ordered the parts and replaced them in 3 days. Great service. Thank you Cesar.

  Susan Redwood
3 weeks ago
Mr Cesar was very knowledgeable. I appreciate him educating me about the system

  Barbara
5 months ago
The serviceman was very polite and clean. He also solved my problem in one visit. I d hire him again.Service: Refrigerator/freezer repairService: Refrigerator/freezer repair

  Vikesh Bansal
2 months ago
Abdul brought in 2 other people wit him into our home. Not sure what these guys were there for. They were all loud and rude. On top of all of this, the wager still isn t working.

  John
3 months ago
Our technician was Mohammad, who did a very good job. Not Hanif. He didn t come here

  Gmoye Unique
5 months ago
Michael was very knowledgeable. He took his time, he listened and respected my questions and home.

  Gigi Abello-Murphy
5 months ago
After 2 weeks, 2 technicians, and new parts ordered, I still do not have a functioning dishwasher. If they are servicing Samsung Bespoke dishwashers, they should know how to fix them.

  Robert Olding
4 months ago
Heat pump techs are heros. They get service calls on coldest dsy in winter and hottest days of summer.

  Elieth Cruz
5 months ago
He did an amazing job making sure all the Possibility why the dishwasher was not working. He was very thorough.Service: Dishwasher repairService: Dishwasher repair