Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Ann Hyland
2 months ago
KLAUSMEIER has been our goto mechanic for many years for my family, excellent service, honest and reliable. My uncle Norm would leave a blank check to get service completed, that s called trusting your mechanic.
Greg Fongheiser
5 months ago
They suck. They ve had my car for 3 weeks for a oil leak and a power steering belt and I still don t have my car and they don t tell me why there is delay. They told me that the part came in on Tuesday and it would be ready at the end of the day or on Wednesday and it s not ready. They told me on Saturday that they would call me back and they never did. I will NEVER use them again!!!
Brian Soda
a month ago
Got some brake work and tires. Friendly and efficient employees. Happy with the results. Would recommend this business.
Tracie Alston
8 months ago
Brad/manager was very nice and seems really honest. Pricing was very reasonable. Colby and Mary were pleasant and nice. Been doing business with them for several years now. Colby offered to pick my daughter up to bring her to shop to pick up her car. Great business ethics.Services: Exhaust, Auto engine diagnosticServices: Exhaust, Auto engine diagnostic
Matthew Coogan
7 months ago
Excellent service! Helped me navigate an issue with my Ford Focus. Prompt, friendly communication and the representatives genuinely had my best interests in mind.
Robert Fletcher
a year ago
Great auto place, will always take my car here. The girl at the front desk in the evening when we picked up the car should be trained to be more pleasant. Everything about this place is great, i would give 5 stars, but the girl was rude and unhelpful. After they fix your car, they have a large amount of land where they could possibly leave your car for pickup. I think the girl should have told us where the car was so we didn't have to look all over the place.Other than that, the work they did on the car was done well and much less than the dealer.
Bill Wimsatt
7 months ago
I made an appointment to replace my battery. Less than 5 minutes after I arrived they were working on my car and I was on the road within 25 minutes. They are super! I'll go back again.
Erin Hill
a year ago
This place was awesome!! Brad was very HONEST and I am more than happy with the work performed and price. They are now my new mechanic I wish I would've known about them sooner. I was referred by my aunt who has family members who have gone there for years. Nice to know there are still honest places who aren't just trying to make a buck. I highly recommend this place!!
John A Lombardi
a year ago
I came here for the first time in early June, and needed a ride back to my home. Brad the Owner actually drove me home! All of the work was done the same day, and Brad came again to take me back to the facility. Mary and Colby are the front- office staff, Very courteous !I needed a new engine cover rod, which had to be ordered. I came back a few days later, and Carter, one of the shop technicians, quickly installed it for me, very polite!I will return to the Klausmeier firm again for service, recommend them very highly. Their pricing is extremely competitive, and my car was returned clean. Good work!
dan l
2 years ago
Has a thorough inspection done and I am very satisfied with the results. they were honest and detailed on their findings and how much it would cost. Also, explained the overall health of the vehicle and upcoming maintenance. Very professional and honest shop. They were genuine. i do recommend this shop. Will definitely return.Services: Auto engine diagnostic, Oil changeServices: Auto engine diagnostic, Oil change
Me B
2 years ago
I went here after Mr. Tire tried to rip me off and I m so glad I did.They were friendly, courteous, professional and fair with their prices. I had to have my driver side brake caliper/pads tighten after a bolt got loose and they took care of me within an hour.Colby at the front desk was so nice and friendly, thank you so much guys!!!Services: Tires, Brakes
Daniel Bandy
2 years ago
Dropped my car off for 2.5 weeks for brake work and when I went to pick it up the car would not drive past 20. I asked a very rude older man what the plan was and he told me to take it somewhere else. I was always polite but apparently this business does not owe it customers courtesy. I took the car to another mechanic. The mass flow sensor was the problem and it was fixed in 30 minutes. I have spent 10k there in a year. I will never go back.Services: Auto engine diagnostic, Brakes
Paris 4Life
3 years ago
The establishment is very friendly and professional. They are honest and I hope to have them as my service provider for years to come. Brad is absolutely great at what he does. He can fix anything and any kind of car. We have foreign cars and he was able to address all the problems quickly and efficiently on repairs we decided to have done. My family is thankful to have found Klausmeier & Sons.Services: Steering & suspension repair, Electrical, Auto engine diagnostic, Oil change
Jeremy Gayle
3 years ago
I reached out to them on a Saturday 3 hours before they were closing and they fit me in for an oil change and four brand new tires.. I was in the area from New Jersey and was very grateful for them doing that for me..I definitely highly recommend them..Services: Tires, Oil changeServices: Tires, Oil change
Daniel Greer
a year ago
Klausmeier s is the best auto shop in the area.They are friendly, timely, and honest. I ve been taking my trucks here for 6 years now and I will never take my vehicles anywhere else.
Christiana Cook
4 years ago
I would have recommended this place 4 years ago for car service. In fact that's why I recommended my husband take his car there for his breaks to be checked and for another problem he was having. The car was dropped off Wednesday afternoon, Brad finally looked at it on Friday and they had to order a part, so they kept the car. My husband called THEM for an update Monday. Brad told my husband that they got the part in the car & the breaks were fine but he just wanted to bleed the breaks one more time and that it could be done the next day and the car will be ready for pick up. For all of this, Brad quoted "around $200". It's now Tuesday, 6 days later. My husband called Brad to let him know when he was going to be picking up the car so they can have it ready. Brad advised him that "something needed to be fixed with the breaks" and it would have to be kept for another day. Um, what? He said the breaks were fine a day earlier? Are you really just looking at them now? My husband declined any more work to be done on the car. He got to the shop around 3:30 and the ticket still wasn't written up. Brad came up to relay the cost of the services which was not "around $200"(the original quote) they were going to charge $533. The part was $60, oil change was $35 and whatever to bleed breaks. Brad said the extra cost was the cost of labor and he forgot to mention that in the original quote. Well, thats not our fault you forgot to mention that. Long story short this place has gone downhill over the years and they're just looking to rip people off.By the way the breaks are fine.
Jason Sober
6 years ago
They were very accommodating when I was in a rush to get some tires mounted and balanced. Everyone there was friendly and pleasant, and the price was what I expected to pay for the work done. I will definitely use them again!
Ken Frager
3 years ago
Customer service and quality of the work were exceptional. Ended up costing me a little bit more than what I was initially anticipating, but they also ended up doing a little bit more work than I initially planned. I'll be back. It'll be good to have a local place to trust.
D. S.
4 years ago
I brought my car in to Klausmeier thinking I had a serious transmission problem because the car was slipping bad. I thought it would cost thousands because of my past experiences with other shops. Nope. After they did the troubleshooting, Brad called me up and said that they found the slipping and that it was simply a broken axle which was spinning in place. The cost to replace was a couple hundred dollars and I had my car back the next day..No other shop was ever so honest with me. This is how repair shops should operate. From now on I won't take our cars anywhere else.
Natalie Minkovsky
3 years ago
Klausmiere was recommended to me by a friend after I recently moved to MD. I also had them do maintenance on my car. They did inspection for me quickly and efficiently. They are very polite, business-like and accommodating.
McDiamond
6 years ago
I love this place. My car was vibrating from bad brakes. I brought my car here and they fixed it no problem. You also get to supply your own parts which helps save money. Long story short, these guys are on your side.
Kat Parker-Thomas
10 years ago
From out of town and had no clue where to go when my front brakes started squeaking and grinding. I came early on a Thursday morning and these guys took me first thing! Plus, I got to see the office in action since I waited for my car to be fixed. Everyone was friendly and they even helped me connect to their wireless network so I could from my laptop. When I got my estimate, it was right in line with what my mechanic from home had placed the cost for the work. Highly recommend to others looking for honest mechanics in the area!
Kim Michel-Clark
2 years ago
What others could not figure out, Klausmeiers did and quickly. I was home visiting, had problems with my jeep, they got me in figured it out, got the part and had me on the road within 2 days! Best part, friendly and reasonable price!! Many thanks to Brad!!
Becky T.
3 years ago
After going to one mechanic for over twelve years it was really hard to switch, but I am so glad I did. Everyone is so helpful and Brad is very knowledgeable and honest. I will never go anywhere else.
Horizontal Motors
2 years ago
Great job with a knowledgeable staff and good customer service. I highly recommend if you are looking for a honest shop that will take care of your car in good moral standings
melissa Wilkinson
2 years ago
my family has been using Klausmeier for 30+ years and they are the BEST AT the work they do. I guess some people don't under stand that car work is not nickles and pennies! YOU GET WHAT YOU PAY FOR.!!Services: Tires, Steering & suspension repair, Electrical, Auto engine diagnostic, Brakes, Air conditioning, Battery, Oil changeServices: Tires, Steering & suspension repair, Electrical, Auto engine diagnostic, Brakes, Air conditioning, Battery, Oil change
Tom Ellis
6 years ago
An excellent service/repair facility. The rates are reasonable and not needed repairs are NEVER recommended. You can trust them not to take advantage of you. They stand behind their work. I recommend them without reservation.
Michael Rohrs
7 years ago
Great work fair prices family owned operated never try to add things they give you the estimate it's 90% spot on unless they tell you we don't know what it will be like when we open it up but will call and get the OK beforehand not slap you with unexpected bill delt with them for 25 yrs and always done right by me and if not in there wheelhouse have trusted places that are equally as good as them say need lot of body work. Also there super fast usually less then 5 day turn around if lots work simple next day
Somthing toSee
a year ago
Nice place! Wish they put area code on this phone!!!
Alan Maglinte
a year ago
My sister in law from Toronto broke her exhaust while traveling to Baltimore for a weekend visit, they have to go back to Toronto the following day and this shop help us replaced the damaged exhaust with no hesitation. Thank you.Service: ExhaustService: Exhaust