Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
BIG JAY
a year ago
I went here today to get new brakes for my entire truck. I arrived 15 minutes before my appointment time. I brought my laptop and notebook for work thinking I was gonna be there for at least an hour to an hour and half but to my surprise they finished my entire truck in 10 to 15 minutes. They re super fast, cost efficient and professional. I will definitely be coming back to them in the very near future for all of my auto repair work. Keep up the good work!!Services: Auto brake repair, Brakes
Dakota J
a year ago
Called in for a blown out clutch and a young lady answered the phone very kind and polite. This is where their customer service ends.Quoted me $1,800 for a clutch kit WITHOUT a fly wheel. With a fly wheel a little over 2k. They started taking the car apart on Tuesday 11/29 in the AM and by 0856 I called them and told them to stop because I got a cheaper price elsewhere.$1700 for EVERYTHING W/ FLYWHEEL. They said fine and would put the axles back on and charged $410 for their service.I paid them via cashappp in full. By the time my car was towed out of there, my car was in shambles....-Exhaust pipe hanging loose-Ball joints were blew out-Backing plates were pushed up against the rotors and were scratched and ruined- No exhaust shield- Struts were loose / barely on at allThis staff is either petty, spiteful or just negligent. NO excuse for such a high rated company to provide such POOR repairs.Service: Transmission repair
Sara Mamman
a year ago
I drive a salvage car, so I have had a lot of mechanic experience, and was lucky enough to have a friend who was a mechanic in New Orleans where I live -- JT Auto charged me too much for what work was done, in my opinion. I probably was upcharged for being a woman, and I was too busy with dealing with work to bother negotiating. I think everyone was pleasant, and they did the work really quickly. So far, the car seems to be driving great. However, the price charged does not make me feel good about this experience and even though I work in Baltimore and will need a regular mechanic, I will not be coming back here.
Alexis Guy
a year ago
I definitely would recommend these guys! My review is based on my recent service and visit all though I ve been there a few times already. They are always so pleasant to me when I bring my car there, and very helpful any situations I ve been in! and just for general maintenance on my vehicle. I have never had an issue with this shop. I will continue to come here and refer people to them! Thanks!Services: Auto body & trim repair, General repairs & maintenance
Alicia West
3 years ago
They were very flexible with my schedule. I appreciate their honesty about my flat tire and not being able to fix it for me. The only reason I gave them 4 out of 5 stars is because ultimately they couldn't fix my issue and I had to go to a different auto shop. I would use them again in the future!
Sara Mamman
a year ago
JT Auto fixed my car last week for many things, but turns out the catalytic converter is going bad so my check engine light came back on. Today, they recommended that I not fix it at this time due to the cost and my situation. I appreciate their input.
Josh Maerten
4 years ago
Amazing service, great prices, quick turnaround. Wasn't sure what was wrong with my car. Owner diagnosed and sent me a video of the problem I was thoroughly impressed. Will continue to use this shop for future car needs.
CW Younger
3 years ago
As always, my service at JT Automotive was excellent. Although it was last minute (because I had a screw in my tire), they were willing to help me out. Polite and welcoming.
Antwine Quarles
a year ago
I called over the phone I was told a alternator is definitely the promblem when nothing changed they then said it the starter after paying 450 for the alternator and now my Bluetooth and other parts won t work they had a 711 big gulp under my hood now function that worked b4 I brought it in now I can t even listen to music anymore beware once they fix something at there shop there attitude change toward paying customers beware beware I have the same issue I brought it in forService: Auto maintenance
David Katz
4 years ago
I had an outstanding experience with JT automotive. My Sable was misfiring for several years, and I came in today and they had it fixed within hours, at a cost that was a fraction of some of the other quotes I received. They called several times to make sure I was ok with every step. Fully recommend.
Cameron
a year ago
Absolutely incredible customer service every time and really fast turn around! Definitely going back for all my auto repair needs !
Katherine Galbreath
3 years ago
Really reasonable and friendly! Got a coolant flush/brake fluid flush and they were done within 3 hours. Tom was super nice.
Leo Ndelle
6 years ago
They were upfront, honest and explained what the situation with my car was in the simplest of terms. I was in and out in no time. Customer service was phenomenal. They definitely have my business from here on out.
Review Pro
a year ago
What great service these people give. I would recommend to anyone needing a good mechanic that cares.. These people are all around good people.. thanks again..Service: General repairs & maintenanceService: General repairs & maintenance
Martine Hughes
5 years ago
JT's is the best, they treat you like family and price match which is very difficult in a competitive industry like this one. I will definitely be referring people and using them again for my vehicle service and repair needs.
Mark A
4 years ago
These Guys are Great! Had an issue with an inspection at another shop, JT took care of my car troubles at a very affordable price.
Patrick Donovan
4 years ago
Best value I could find for getting my break pads replaced. Great service, friendly staff, and honest. Will be back for future repairs.
David Watts
5 years ago
Great guy, knowledgeable and honest. Randomly took my car in with transmission problems and he had what I wanted done within a couple hours.
Douglas Weaver
2 years ago
By far the best place I have ever taken my car to friendly staff always give you straight honest answers I would recommend anyone to go there.Services: General repairs & maintenance, Engine repair, Oil changeServices: General repairs & maintenance, Engine repair, Oil change
Quishia Brandford
5 years ago
They are very friendly and they are quick on the job.J T auto is my new auto shop
Kareem Harris
5 years ago
They where fast and efficient and give me some important information about my car.
B W
4 years ago
Polite and caring customer service. Quick response and very knowledgeable.
Matt Cimino
7 months ago
Excellent and friendly service
Nydia McNeil
4 years ago
Very pleased with the service. Quick and affordable!
Bev Folkoff
6 years ago
Good service, polite people and reasonable rates!
Allison Pinkney
6 years ago
Great people doing great work and not expensive
Jeree W (Jay Dubb)
6 years ago
great customer service and inexpensive.
Chas 99
6 years ago
Great staff friendly service and quick
Glenn Fowlkes
a year ago
Very Nice Automobile Center
Adesina Jaiyeola
2 years ago
Good customer service