John Kent Auto & Truck Repair
4.3 (42)
1861 Crownsville Rd, Annapolis, MD 21401
(410) 841-5579
johnkentautoandtruck.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Michelle Guillermin
7 months ago
What a great experience. I found them on the MVA site for a trailer inspection. They did so much to get me in and out quickly and with everything I needed. Even ran to the store to buy a part they needed - anyone else would have made me wait days. Will definitely return if I need auto repair.Services: General repairs & maintenance, Vehicle safety inspection, BatteryServices: General repairs & maintenance, Vehicle safety inspection, Battery
Aaron Shulman
8 months ago
My wife and I bought a pop camper on a Sunday. I called the shop because someone recommended them to my wife. John answered and he said he might be able to have it inspected by that coming Thursday. I asked him if I could drop it off on that Monday because I didn t know my work schedule. He said yes and I dropped it off. He did the inspection and repairs by Thursday. I picked it up and went camping that night. Thank you John and your staff. If I could give you 10 stars I would. I highly recommend John and his staff.Services: Tires, Electrical, Vehicle Inspection, Brakes, Battery
Ron Allen
a month ago
A bit costly but good people good work would go back in a heart beat they know thier stuff
Blessedin TechMinistriesInc
a month ago
John Kent Auto & Inspection Services staff was professional and fast!!! They did an amazing job identifying exactly all the issues with our truck! Thank you once again for your amazing work!!!
Dylan Greene
a year ago
where to being, 1st. I wouldn't give them a star to begin with. 2nd they charge me over $200 to drain & reuse my radiator fluid. They did not specify on my parts or the warranty.Now not even a year later I am having to redo the work that I paid them todo. I am unfortunately out of state so they do not want to do anything towards helping.Literally told me to go argue with the Napa rep. If I wanted todo anything about my situation and then hung up.I do not wish any ill will towards others but in this case. Please find somewhere else to take your vehicle.
Alan
4 years ago
John Kent Auto has been a breeze to work with period. We brought them an unusual vehicle to inspect and missed our first appointment without notifying them. Shame on me I know, very disrespectful, but they were very understanding and got our inspection done without issue on our next appointment. They have a nice facility with plenty of room to move a large vehicle around. Will be back for sure!
Bob Corder
3 years ago
John Kent Auto and Truck has serviced my family's vehicles for 25 years, over 2 generations. From pickups to Jeeps to cars they have always done an excellent job. They are trustworthy with advice and fair in price. Congratulations on 40 years!Services: Electrical repair, Steering & suspension repair, General repairs & maintenance, Auto engine diagnostic, Auto engine tuning, Engine repair, Oil changeServices: Electrical repair, Steering & suspension repair, General repairs & maintenance, Auto engine diagnostic, Auto engine tuning, Engine repair, Oil change
Josh Fogarty
5 years ago
Have to agree with previous poster Andrew Lee. They seem very motivated to make money but not concerned about whether any service has been done to earn the money. Dropped a used enclosed trailer I purchased for a once over of brakes and review for preparation for inspection knowing it needed 3-4 lights replaced but other 10 or so were all firing. Ended up with $120 for the once over and another 180 for the lights to be done. Walked away at the $120 as I could tell the greed for cash and lack of concern for good business was very clear. Stated my disappointment to give an opportunity for clarification or explanation and none was provided. I hate posting negative reviews but really felt wronged in this scenario.
Debbie Miller
2 years ago
We took our utility trailer, they worked us in, they made some suggestions to help keep it in good working order in the future. They were very friendly and we will definitely be giving them our business in the future!Service: General repairs & maintenanceService: General repairs & maintenance
Paul Maly
3 years ago
Traveling from Michigan with our travel trailer and our F250 blew a fuel return line. Everywhere I called was not able to help me but John Kent Auto came through. We were only delayed a few days. I crossed checked the price and they were fair. Good honest people with solid communication.
Will Cunha
10 months ago
These people are excellent. Friendly, professional, and timely. Got us in and out quickly. Dave is great!Service: Vehicle safety inspectionService: Vehicle safety inspection
Andrew Lee
5 years ago
Sorry to have to give a bad review. Asked them if they could do the job, they said yes until I told them I had some of the parts alreay. I said I need u to order one more part. And do the labor.The problem was they wanted to charge me their price for hard to find parts I took two weeks to find & I already had..Their quest for greed led them to betray the basic principles for an auto place. Which is making things better for motorists in exchange for money.( would have paid extra-extra for labor)To be clear for me this was no bueno, you might have a different experience there. Good luck!
Tony Phillips
4 years ago
Took 07 Jeep liberty in for leaking hose. They kept vehicle for a week. Didn't Know why. Month later leaking hose again. Took to different shop. Mechanic told me a high pressure hose was recently patched. Hum?? Could that be why car was in there shop for a week? Guess I will never know. Because I will never go back.
Claude
2 years ago
David Pressed out an old bronze bearing from a water pump for our sailboat and Pressed the new one in while we waited and did it all for a very fair price. Very Friendly and Knowledgeable staff.
Bruce Kittinger
3 weeks ago
Quality service and great people.
Sebastian
a year ago
Shop opens on time. Staff are friendly and helpful.Visited location for truck inspections. Inspections completed faster than promised.
David Price
2 years ago
Timely completion at time promised, and within estimated price that was provided.Technician clearly explained what had to be done and called and discussed repairs once work was underway.
Johnny Gray
4 years ago
We heard about this shop from a friend and couldn't have been happier! On top of great customer service and a quick turn around, they are very reasonably priced.
Patrick Trexler
4 years ago
Great staff diagnosed issues and supplied quotas for all possible repairs... Did not end up getting it fixed there but made it hard to say no...
Kay Jay
6 years ago
I love, love, love Vicki, Angie, and Dave from John Kent Inspections!!! They are knowledgeable, honest, and kind.
J T
6 years ago
Quick great service! Friendly staff that keep you informed. Recommend them to everyone.
Jon Hupp
5 years ago
OK for inspection. Don't go there for anything complicated. Don't believe them when they say they will return parts that don't fix the problem
Uncle Buck
5 years ago
Great service. Great people. Treat you like family.
Richard Doughty
6 years ago
Great place for state inspection with competent people, Thanks
bob kennedy
5 years ago
Great place Dave Kent is a good honest man
Jeff Misia
2 years ago
The worst truck shop I've ever visited
Ron Wells
3 years ago
Good job on mh. Easy to work with.
Evan Johnson
4 years ago
Great place, great prices
Chris Kungis
4 years ago
Great services
Juan Reyes
6 years ago
They are friendly to customers and do a good job.Son amables con los clientes y asen buen trabajo