Napa Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Dawn Ireland
5 months ago
My 18 year old Mercury battery died from lack of starting it while I was in the hospital for 4 months. Not only did they have the battery I needed but they told me how to clean the lense of my headlights without buying one if the kits. Thank you very much.

  Timothy Clark
4 months ago
Fell off quite hard. Knowledge C-. Parts on hand D+. This location as a walk in customer was rather displeasing. Long wait without anyone in front of you for parts specialist to locate any parts they apparently have when you call but when you show up they don't

  michael beavers
a year ago
My business is directly behind their Abingdon store, mailman delivered a check of ours to them, instead of returning the check to us they decided to deposit in their PNC account so NO ONE CAUGHT this?? Not even their teller when they deposited it? Instead of correcting it immediately their making us wait 5 days before someone can drop off a check to us!!

  Bryan Devries
a year ago
Great parts selection on hand, great prices, location is worth a visit. The staff was incredibly helpful. I will be going here first for all of my parts.

  funky getwork
3 years ago
Seems like unless you get the right person behind the counter, the price of oil can vary greatly. Disappointing. Wanted to make this my home store for the life of my vehicle's oil changes. 3 months between visits and a $13 increase on my second time around from $67 to $81 and change for 7 quarts of synthetic. Was told price of oil went up, but the price everywhere else is the same. I guess in some cases using Amazon is more efficient and cheaper then buying local. 2 days and I received 12 quarts for $94 same exact oil...?

  Greg Marshall
4 years ago
This NAPA is top notch. Tons of parts in stock and the employees have always been extremely helpful and courteous. I drive way out of my way past other part stores to go here. Worth it every time

  Allison H
7 years ago
Not sure what this Mariam lady is talking about. Michelle was one of the most knowledgeable staff there. She's not there anymore and I miss dealing with her regularly. The staff that are currently there try to keep the same level of customer service that she did. They bend over backwards for you in most cases. Ever heard of the saying "You get further with honey than you do vinegar"?

  Rick Ramirez
4 years ago
I like they're fast and very courteous service, great attitude and dare I say it, holiday spirit! They made sure to get me proper Parts I needed and invited me back in case of any trouble.

  Jason Minnick
2 years ago
The people there are very helpful in trying to find the part you need and get it shipped as quickly as possible if they dont have it in store so they can get you back up and running again

  Rick Covert
2 years ago
Had the parts I needed. If not it was ordered and came the next day. Associates very helpful and friendly.

  Kerry Burns
11 months ago
Great service & open on Sunday; my parts were available!

  Jim Hudson
7 years ago
Michelle and Eric are great people and are very helpful unfortunately Michell does not work there anymore, but the rest of the staff is courteous and respectful. They get me the right part for a great price every time.

  Melvin Ray
5 years ago
Ok Service one of my part request wasn't readily available but I had to make advance payment to order an air filter for a well known vehicle which is just 30 months old.

  matthew baker
7 years ago
Hidden away from the average car parts buyer. Napa parts are superior to other car parts companies. Napa offers OE match and parts that succeeded OE quality. Napa can help you find any part you need from a weedwacker to an 18-wheeler. If you need something they don't have, they can get it for you. Highly recommend you seek this place out. Like I said it's tucked away but I recommend even a novice repair man to check it out!

  Jackie Brown
2 years ago
Great place to go for car parts and maintenance products. Customer service is outstanding too.

  Earl Ercoline
6 years ago
This is my go to auto part store. It is tucked away in a business park, so it is hard to see from rte. 7, but it is a great store with super helpful staff.

  Maria Contreras
5 years ago
Awesome personnel got my parts and the gentleman and lady found and a mechanic for my they are simply angels at work.

  Tony Queto
6 years ago
Guy's are helpful and no there stuff they just don't sell you a they Makesure it's the right one the first time

  Tyler Jones
3 years ago
Great customer service and have a lot of parts in stock!

  Alex Psaros
5 years ago
Great service and always have quality parts.

  Russell Fleetwood
6 years ago
Very friendly.. Always have parts in stock.

  Valerie Spriggs
a year ago
Very friendly, knowledgeable and expedient.

  Drh2069
7 years ago
Salesman was above par. Sales floor is non existent but they have a huge stock area.

  James valentine
2 years ago
Very helpful, Jake went out of his way

  Mike Taylor
7 years ago
Great employees and great product. Napa parts are the best.

  Dan OConnell
4 years ago
It always has everything I need and the people are cool

  Sloane Benton
5 years ago
I love this Napa store they are great and helpful

  Christopher Iser
6 years ago
Great counterparts guy they know there stuff

  Melvin Hatcher
2 years ago
Very good customer service

  Rocco Mirabile
6 years ago
Best auto store for parts