Bath Subaru

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  susan loebs
3 months ago
Stacy Tavares is awesome. She is the best salesperson we have ever had! She is knowledgeable and personable. The impression we had almost immediately was that she had our best interest in mind, not just in selling a car. She listened, was patient, and channeled our interests. We are totally satisfied and pleased with our choice of car and our experience with Stacy.

  controlled chaos
a month ago
I had an excellent time buying my forester here. The salesman Benjamin was absolutely terrific. He and his team was knowledgeable, polite, got me a great deal, and went the extra mile on a weekend to get my financing approved quickly so I could leave with my new car the same day. I will absolutely be bringing my family back for any future car purchases. Thanks again for the help Ben!

  Houston Woolery
a month ago
The people are nice enough and welcoming. However, their pricing strategy is definitely out of touch with the market (too high). I strongly recommend to shop around, because you will find MUCH nicer deals at other Subaru dealers in the state. They are clearly taking advantage of their midcoast location.

  Terry Leitzell
4 months ago
Stacy was great to work with. In addition to explaining everything, she listened carefully to us and responded to our questions completely. Overall we enjoyed talking with her and learning about her. A remarkable car-buying experience unlike any before. Fun and we are delighted with the car.

  Elizabeth Sensor
4 months ago
Stacy was great! There was ZERO pressure to buy. She listened to our needs and made sure that we were in the best vehicle for our family. Stacy really cares about her customers and that s what made this the easiest and best car buying experience I have ever had. Thank you!!

  Nancy Tuthill
a month ago
Stacy Taveres at Bath Subaru was excellent. She totally covered everything and was very patient with our aging brains. Would definitely come back to her and will recommend her to friends!

  jesse hoefer
5 months ago
Bath Subaru is great! I was very nervous as a first time buyer and this experience was great. Jeff and Stacy made me feel extremely comfortable and at ease. I look forward to going back just to say hi! Everyone should go to Bath Subaru!

  Ross Clayton
5 months ago
I stopped in on Friday evening around 4:45 to discuss a Subaru Outback that was for sale on the wholesale lot. My intent was to potentially buy the vehicle with cash and trade in (or "sell") my current vehicle (a 2012 Nissan Pathfinder, 114k miles). I discovered they give you less for your vehicle if you buy wholesale vs retail. However, I was instead encouraged (or "coerced") to buy a retail vehicle and finance it.Despite expressing concerns about financing since I already have a personal loan and REALLY don't want another monthly payment, especially with high interest rates, an unpredictable economy, and trying to save up for a house, I was assured "It'd only a small loan! Nothing to worry about!" Upon further�reflection on the drive home, I was unimpressed and rather turned off by the language and tactics used to convince me that buying wholesale was a bad idea, risky, and not worth my while, despite the vehicle in question being a Subaru with fairly low miles in decent-looking condition.Apparently, this isn't a vehicle you're willing to stand behind, or even have the decency to tell me what's wrong with it or why it's being sold wholesale. This particular vehicle had nothing checked off in the "fail" column, and every item was checked as "pass". When I inquired about this, I was completely ignored and the topic was swiftly changed to 'retail' vehicles available, even though that wasn't something�I was interested in. I was directly told by the salespeople that the techs who look over the vehicle "just find something wrong to check the 'fail' column so the vehicle can be put on the wholesale lot". I find this very concerning and a completely dishonest business practice. So what I gathered from that was if a vehicle isn't 'up to snuff' (profitable enough), they just throw a random checklist on it with completely untrue things wrong checked off so they don't have to sticker or warranty the vehicle, just make pure cash off the sale.I was scoffed at for even asking that question, and was offered to purchase a vehicle 2-3X more expensive, at a price I was uncomfortable spending. Instead of getting me in a decent vehicle that just needs a few odds and ends fixed at low expense, I was offered vehicles I cannot afford (told them my budget and the best they could offer me were 3 vehicles well over my max) and to 'look at the website' for other low-budget cars.I've only ever financed 1 vehicle in my life, and it's something I never�want to do again. The only other time I've tried to get an auto loan, the denial (due to age and mileage) not only lowered my excellent credit score, but it completely turned me off of financing vehicles. I have since purchased all of my vehicles outright (cash�+ trade, as I am not wealthy). Despite this, and wanting to be a purchase customer, I was instead given the "full treatment" by Bath Subaru staff of pushing an expensive (frankly overpriced) vehicle on me as an alternative to finding something that fits my needs AND budget.While I was being peddled these vehicles, I asked if they were too old or too high-mileage to get financing on, which is something I've dealt with in the past. Of course, they're not going to answer honestly, and quickly dismissed it as 'not possible'. According to hours of research I have conducted in past vehicle searches, I concluded that any vehicle with over 125k miles and/or 8+ years old or older cannot be financed, or at least not without lots of difficulty (and multiple credit runs). Out of the 3 vehicles Stacy and the other gentleman tried to entice me with, 2 are over the mileage limit and the other is over the age limit. Proving that I am right to be wary about financing older, higher mileage vehicles.This is your warning. Unless you plan on buying new, STAY AWAY! Do NOT trust anything these salesmen have to say! All they care about is selling 'retail' cars that line their pockets.

  Kenneth Bradsell
6 months ago
A very positive experience. My sales person, Stacy Taveras, was professional yet personable, knowledgeable of the features of the car I was interested in, and helpful. I appreciated the no pressure manner, and clear communication without fluff. Her follow up with me following the purchase was a pleasant surprise! If we need another car, we ll make this our first stop.

  Shannon Allard
5 months ago
Made a typically difficult process very easy and none of the messing around. Gave easy bottom line answers, helped land on mutual ground with financing, and took the extra step to help with setting it up for us and keeping us fully informed. Would recommend and go back if I ever need a new car. Dealt directly with Douglas there.

  regnitsnoiprocs lulZsec
6 months ago
I bought a wholesale vehicle. Turned out to have more issues than they disclosed. We went back on forth on the phone a couple of times. They wanted to ride out the time of the law. I decided they aren't worth my time, I'll fix the issues out of pocket and drive it with a higher price tag in the window. I would recommend really going over a vehicle before purchasing. Also argue the fact that you can drive an uninspected vehicle on a Transit Plate. I could get them a couple of ways a couple of times over but again, they aren't worth my time. At least the vehicle is pretty, clean, rides smooth, and everyone likes it.

  Hector Casas
2 months ago
Stacy greeted me as I walked into the showroom and she showed me the models I liked, explained and compared, and helped me reach a smart decision on my purchase.

  Pamela R Jones
2 years ago
I m a first time Subaru owner. I purchased a Certified 2017 Limited Forester at Bath Subaru in November 2021.Subaru sales professional Benjamin Lukeski took great care to listen and match my needs. Benjamin was respectful, he spoke with confidence about the Subaru Brand and about the particular model Forester I purchased.He was familiar with the features and trim options of the Forester and took great care in reviewing the operation of even the smallest detail. I have been driving the vehicle for two months with no problems. Benjamin encouraged me to come by with any questions. I have been by twice to ask for help with dashboard settings and to review the remote start. During both drop-ins he was attentive and we worked throughthe questions. I appreciate that Benjamin took this sale seriously and spoke technically and intelligently with me about the Subaru s features and benefits. The Forester handles well,The gas mileage is a huge bonus and I am beyond excited about it s safety and comfort features.

  Katherine Moore
a year ago
I worked with Benjamin Lukeski to buy my very first dealership car. I was very anxious and stressed about the entire thing but Ben kept his cool and handled my unique personality very well. I went to other dealerships and they didn t feel as welcoming as Bath Subaru! I am in love with my 2017 Dodge Journey Crossroad! Thank YOU Ben!update: I wrote this the day I bought my car and I loved it. Two days later, I noticed the transmission starting the slip. I emailed them and ended up having to email them again a day or two later because I hadn't heard back yet. Anyway, they looked at the car that I had just bought and they said there is something wrong, but they couldn't fix it then and they gave me a loaner. I dropped it off on Thursday, August 4th and ended up having to call them for multiple updates over the past what's now almost two weeks. They called me this morning and said that they don't know what is wrong with it or how to fix it and they need to transfer it to a Dodge dealership in Brunswick.Right from the beginning, I was told that every car they put on their "retail" lot has a 2 point whatever check over of the car and they test EVERYTHING. It doesn't take a transmission two days to start skipping... it should have been noticed when they did an inspection. Not only that but the day I bought the car, they said the sticker was actually up so they were going to give it a good look over before putting a new one on. How did the engine pass inspection if only two days later it couldn't even shift when I was pulling out of my drive way?... dangerous.Since this entire process started, it was stressful and I was playing telephone between the bank and the dealership. When my boyfriend bought his car at Quirk, they did everything that he needed done for him, including insurance. Bath Subaru never asked for any proof of insurance nor ask about it before I left on the road. My mother, Jessica and grandfather Ronnie Pinkham have purchased pretty much every car from Bath Subaru so this entire experience sucked. I am so disappointed because I thought this was the one place that would sell me a GOOD car. Two days of "running" for almost 14,000 dollars? No thank you. You'll be hearing from me today about getting my money and old car back. Not that I want this but at this point, I am BEYOND frustrated and so disappointed.Update: They did reach out and they did make it right it right by me. They ended up having to put a remanufactured transmission at their expense which I am get grateful. I am in love with my car!

  Hailey Chatterley
6 months ago
Just bought my first car at Bath Subaru with Stacy Tavares! She was amazing and explained the entire process to me while it was happening and it was very helpful as a first time car buyer! Go check her out if you want a great car buying experience at Bath Subaru!

  PSS1963
6 months ago
Buying a car can be a very stressful event, but Stacy made it comfortable. She was professional and considerate and she went well above the call of duty to make sure I was completely satisfied!

  Jan Drugge
6 months ago
Shoutout to Stacy Tavares at Bath Subaru for making my buying experience rapid and painless! Professionalism, quality, and value are paramount to these guys and it truly shows in their work. This is the second Subaru I've bought from Bath Subaru and wouldn't even consider going anywhere else.

  Michael Waldroup
8 months ago
I bought an F-150 from Stacy. She was knowledgeable about the vehicle and was clear and easy to communicate with. She made the process as smooth and quick as possible. Would definitely do business here again!

  Ray Vercoe
7 months ago
In the process of buying our new vehicle, we found Stacy to be veryprofessional, friendly, and kind. She took time to explain things indetail, and it was a joy to work with her. Thanks to Stacy we are ahappy new Subaru owner!

  Karin Strong
9 months ago
Stacey listened and saved us a lot of time to find the exact car we were looking for! She got right down to business to show us and give us a test drive, and we bought that care on the spot! It was a great experience for us and we appreciated her expertise. Thanks, Bath Subaru!

  E Bock
4 years ago
I want to thank Jell Saleeby (Sales Manager) and Bath Subaru for outstanding customer service. I was in a bind and quickly needed a reliable used car for my family. Jeff immediately found the right car at great price, stayed after hours to show it to me and facilitated an effortless purchase. Great work folks and thanks so much!

  Damien Augustine
8 months ago
I went to Beth Subaru for a recall on my 2012 outback into it to look around. I found a used Subaru ascent locked in the showroom and met with Stacy Tavares. She quickly got my trade-in value, and I decided how much I was going to put down, and in a couple hours I had my wife a nice new car. It was a pleasure to work with her and she got the deal done quickly. I will definitely be going back when we need another Subaru!

  Marie Anderson
6 months ago
In Maine on vacation. Tires losing pressure and worn out. Service said they were two weeks away from any more appointments but they changed tired for us anyway and we were on our way. An example of genuine customer service. Awesome.

  Martha Small
a year ago
I recently purchased a Crosstrek with John Harper.The purchase process was a pleasure from beginning to purchase. John was absolutely knowledgeable about all things regarding the car. He also told me I could feel free to call him any time with any questions I have going forward. John was forthcoming with all information that I needed and conveyed it well. He is also an exceptional listener and responded to my questions fully and completely. I will recommend John to anyone I know who wants to purchase a Subaru.Many thanks for a great experience. Martha Small

  Faith McNeice
a year ago
Traded in my 2006 Honda CRV for a 2019 Subaru crostrek. John and Jeff helped me stay within my budget and found the best financing for me and my family. With an AMAZING trade in value.

  David Ehrmann
8 months ago
Stacey was focused on our needs and was transparent about the pristine history of the car we were considering. Her ability to ask us specific questions about our needs and her knowledge of features and warranty were stellar! Stacey is a gem!

  shawn lewin
7 months ago
I had some work done on my Subaru recently, and the service was great. Very comfortable waiting area, and good coffee. And I left with a refreshed air conditioner!

  Grace Schnyder
5 months ago
I had a fantastic time buying my Subaru with Stacey! The process was quick and she was very helpful!

  Rori Smith
6 months ago
Stacy at Bath Subaru is fantastic to work with, she got us into exactly the car we wanted with the budget we needed. Great listener and great energy!

  Dave Read
8 months ago
This was our 8th and 9th subaru purchase from John H. This was the first time buying a new Outback, and then a second one, two weeks later. John makes the whole buying experience effortless and painless. All of the transfer paperwork is organized and clearly gathered so that the trip to the Town office for Registration is as smooth as possible.I would highly recommend John H to anyone considering a Used or New Subaru automobile.