Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Dana Averill
3 years ago
When my sons exhaust system broke as he was driving to the first day of his summer internship, I called the first five star rated repair shop that came up in a web search in Westbrook. I m very glad I did. Vaughn took the car in even though he was booked up. He gave me a very fair cost estimate. In about 2.5 hr.s (most of which was waiting for the parts from the supplier) the car was done and I was back on the road. I had driven down from Brewer to take care of the problem while my son went to his first day of his new job. I called Vaughn at about 12:30 drove the car to the shop by 1 pm, repair done and out the door by 3:30pm. He was very accommodating and personable. We swapped stories about vehicles we had each owned and talked about the classic muscle cars he had on the lot. He has a very clean shop and an immaculate newly renovated waiting area with the cleanest and classiest restroom I ve ever seen in a repair shop. Seriously, this is like something out House Beautiful . He obviously takes pride in his work and in his shop and deservedly so. I would recommend this place to anyone.
B�a Asterales
3 years ago
My new favorite auto shop! They got me in last minute to check over a used car I wanted to buy and were great! Explained what work it needed and gave me information & advice on used car buying, which I really appreciated. Thanks so much! (I got the car for the price I wanted, btw.)
Mark Maguire
4 years ago
Vaugh and crew take great care of you, they treat you just like a family member.This is a great local shop where they know your name and you can trust and feel comfortable knowing you and your car are good hands.I will definitely be back on a regular basis.
Baxtah Cullinan
8 years ago
New to the area I was looking for an honest shop to have my families fleet of vehicles serviced from time to time. Stopped in, got an early appointment, they loaned me a vehicle to use. They called before making repairs... It could not have gone better. I'll be back!
Kelly Serfes
7 years ago
Taken my vehicle here twice now and it was a great experience both times. Very thorough and very informative. Great guys!
Brecon Haworth
5 years ago
Great shop. Super nice staff. I've transitioned to this shop from the dealership and couldn't be happier.
Geoff Ballou
7 years ago
On short notice these guys made a new brake line for my beater Audi. Professional and very good communication.
Trev Davis
5 years ago
Straight shooters like this are rare in the auto repair industry. Do yourself a favor and give them a shot. You wont regret it.
Dan B Doodles
6 years ago
I've been coming to Bernie's for years now, for my old Camry, my new pick up, plus my work trucks. I TRUST these guys.
John Poulin
4 years ago
Excellent service and prices for honest and upfront answers to your auto problems..
Peter Anderson
5 years ago
Honest, personal, skilled. This is the kind of garage everyone looks for.
Gail Mason
4 years ago
Above and beyond service! I would highly recommend them!