Phoenix Cycle Shop, LLC

4.8 (64)

  185 Warren Ave Suite D, Westbrook, ME 04092
  (207) 854-0114
  Claimed

Motorcycle repair shop

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  soundhead18
a year ago
Dave and Steve did exactly what my bike needed and what I was looking for in an overhaul and exactly on budget. They went above and beyond my expectations! Bike runs great and they made it rider friendly. Something I really needed because I m a beginner. I actually asked them to do something they ve never done, in the Carbon Fiber look for the tank and they were able to figure out how to accomplish it within my budget. I will definitely use Phoenix Cycle Shop in Westbrook for all my cycle needs!

  Phil
2 months ago
Gave him a call to try and figure out the charging problem on my honda, have never gotten a very detailed answer to every question I had before. Highly recommend to anyone having motorcycle troubles, he gives you a plan and some confidence knowing what the process will be to get you back on the road!

  James DAmbrosio
3 years ago
This is my first motorcycle, a 1978 Honda CB750K. I have included a before and after photo. Dave and Steve did all the upgrades which include: new exhaust; electronic ignition; new ignition switch; new brake light modulator; LED replacement all around; new stainless steel spokes front and back; new rear drum; new wheel bearings; new tires; new chain and sprockets; complete front brake system including caliper, stainless steel lines, rotor and master brake cylinder and black clutch and brake levers; new front fork seals, oil and springs; new silver-gray power coating on the lower fork tubes; cleaned and treated inside of the tank to seal any cracks and protect from rust....and they do the oil changes. I am not a mechanic. I am a new rider who has found a love for riding this classic motorcycle. Without Dave and Steve, I would not have purchased this bike. Who would I trust to do what needs to be done -- and no more -- and to be done right the first time? I have put other upgrades on the list, and they told me they were unnecessary. "We don't want to take your money for services and upgrades that are not needed," they said. What mechanics say that? Their work is precise and reasonably priced, and they deliver it when they say. It is hard to find impeccable service in any industry. If you want it for your vintage motorcycle, go see Dave and Steve, or Steve and Dave since they really are two of the same person.Services: Electrical repair, Tires, Steering & suspension repair, Brake service & repair, Battery, Oil change

  David Martin
8 months ago
This is a 5 star company. Superior service. David provided me with excellent customer service. Very professional and the best place in maine to get your vintage motorcycle serviced. David came to My home in Georgetown Maine to pick up my motorcycle in a timely manner and he was very polite and friendly and he takes pride in what he does for his customers. I would recommend phoenix cycle shop to anyone without hesitation. If I had to rate them from 1 for worse and 5 for the best. I would give them a 10. Great place!!!

  Douglas Peaslee
11 months ago
Dave and Steve do a great job if you're looking for motorcycle services in the greater Westbrook area. Dave was quick to reply to my emails, figure out exactly what I needed, and set up an appointment for me. Steve called me the day of my appointment and let me know what work he was doing, along with providing an estimate. Their prices are fair and they were quick to get the work done once the parts arrived. My bike came back feeling smooth and responsive. Overall, great work and would highly recommend!

  Ehrika Martin
7 months ago
David Edwards is the moto surgeon you want operating on your motorcycle. Phenomenal service with a smile and the handshake is as good as a signature. Expert mechanics and can work on more variety of motorcycles than anywhere else in the state. If your bike is your baby she'll be as good as new and thanking you for the upgrade.

  Brian Gay
8 months ago
Brought my Yamaha in for oil change. They called and let me know my tires were dry rotted and priced out new ones. I had them order those and install them. They were fast and courteous. Excellent work and customer service. Will go there for any future maintenance.

  James Hebert
6 years ago
I had purchased a custom made fender from a third party vendor, hoping to have it mounted on my bike. Steve and Dave from Phoenix Cycles took great care of me and handled the mounting superbly. They also had the fender painted to match the OEM colors already on the bike, and the result was nothing less than that I had envisioned in my mind.The service was great, their cost estimates fair, and the work was quality - hard to find all three of these favorable characteristics in a shop these days. I'll be bringing my bike here for all of my future work.

  HelpME Maine
7 months ago
Exceptional service, knowledge, and integrity. Work on antique and new bikes is better than the best! Rebuilt the carburetor on a 1976 Honda Hondamatic. Everything from Ducatis Monsters to scooters. Support your local motorcycle enthusiasts and get your bike tuned up to hit the road!Services: Carburetor cleaning, Electrical repair, Brake service & repair, Oil changeServices: Carburetor cleaning, Electrical repair, Brake service & repair, Oil change

  Carl Stohlberg
a year ago
Dave and Steve are my go-to guys. They love our vintage Hondas and are cool friggin dudes. They've given my brother and I advice for working on our own motorcycles which has saved us many cut knuckles, late nights, and catastrophes - again great dudes.Visit their website for how to make an appointment or ask a question!They do not work on Harley Davidsons

  Alex St.Hilaire
a year ago
Had a nail through my tire (bummer). They were able to pick up my bike, obtain the tire, fix and do an inspection/oil change in only a couple days. Super great service and fair prices. Highly recommend.Services: Tires, Oil changeServices: Tires, Oil change

  Salali Rhodes
3 years ago
Phoenix cycle shop is an awesome local business. I was told about the place last year by a Co worker and I have been by there several times now for advice and repairs.These guys are a wealth of knowledge and are willing to share it, I first went by there full of questions about my 40 year old motorcycle and they had all the answers, from what was and wasn't original to my bike, to where I could order new replacement parts online.Now I have finally had them work on my 80s Honda this year after all of my questions and picking their brains, and I was not disappointed. I asked them when I could bring my bike by and I was lucky that the spring rush hadn't happened yet so they said anytime. I rode the bike there dropped it off and it was only several days later and I had my bike back all done up and ready to ride.I had them do my chain and sprockets, they noticed my kickstand wasn't correct and the bike leaned too far over, so they sourced a correct one and replaced it, new tires, oil change, and had them diagnose a problem with the bike hesitating while riding, I had noticed the front brakes were making noise on the way there so I asked them to look at that as well.Turned out the hesitation was due to one of the front brake calipers pistons sticking due to being rusty, so they rebuilt the caliper with new bits and its working fantastic now. For all the work they put in to my machine their prices are very reasonable and the invoice listed out everything they did and I am very pleased.These guys at Phoenix cycle genuinely seem to enjoy what they do and are absolutely willing to share information, give advice and do awesome work every day. I hadn't even spent any money there and they answered my questions and gave me excellent advice about my new to me antique motorcycle and that's worth more than gold in my opinion.If you're looking for an excellent local motorcycle shop these guys are a phenomenal choice.I recommend giving them a call if you need anything done and seeing when they can squeeze you in, they get busy when the weather gets warm but in the winter months they have more openings.

  Aaron Brooks
10 months ago
Honest and respectful guys, they've treated me well on several occasions. Great service and prices. I highly recommend Pheonix Cycle Shop.

  Anthony Stohlberg
5 years ago
Great guys, very knowledgeable. I own a few 80s smaller production Honda's and they knew any question I threw at them, which is much better than any other place I've been to in Maine. They genuinely love bikes and seeing people ride them, and will go above and beyond what they need to to make sure you are safe and good to go.

  Jeffrey Berry
10 months ago
Nice local independant shop.Allows you to purchase tires and have them mount. Overnight turn around.Inspection done daily after 15:00 (3PM)

  Rob Hoyt
2 years ago
I find these guys to be the experts on vintage Honda bikes in Maine. They are patient and professional. My bike is a small engine bike and they understand my love for it and don't disparage any vintage rider. I drive an hour to get there and it's always been worth it.Services: Electrical repair, Engine repair, BatteryServices: Electrical repair, Engine repair, Battery

  Eric Tomassi Random
2 years ago
I drive a 2009 Vespa GTV 250ie and I live in Midcoast Maine. Due to the distance between me and the nearest experienced scooter mechanic - and the pandemic - my bike hadn t had regular service since 2018. This summer (June, 2021) I drove it to the Phoenix Cycle Shop in Westbrook and asked Steve Ward to perform every one of the manufacturer s recommended service procedures for the lifetime of the scooter, including foot notes. He did an amazing, thorough, professional job at fair and reasonable cost ~ my Vespa now performs and handles better than ever in the 10,000 miles I ve been riding it. Acceleration is strong and gas mileage is a satisfying 75 MPG. The brakes bite like they should without squeaking and the seat latch closes properly for the first time.I highly recommend the Phoenix Cycle Shop for all things scooter. I hope Steve and Dave stay in business and thrive here in Maine for many years to come!

  Logan Emerson
9 years ago
I checked with a few shops around Portland to make an appointment to replace my rear tire with one that I purchased online; to my surprise, I was told by some other shops that, for insurance purposes, they couldn't replace my tire without documentation for the tire that was already on the bike... I thought this was a little strange. Everything worked out just fine, since I was planning on going to Phoenix anyways, because I purchased my TU250 from one of the shop owners, Steve.I was a little late for my appointment, but they weren't phased by that, and they welcomed me into the shop. The waiting area is bare-bones-- as one might expect from any maintenance shop-- but the couch is comfortable. I read a book while I listened to the guys do their work on the other side of the space. About 40 minutes later, I'm paying less that I would have expected.Since it's getting to be late in the season, Steve told me about their winter storage package (i.e. flexible dates, drain, proper battery care all winter, and an oil change in the spring when I want to start riding again), which 'll probably be taking them up on.Given that the first review of this shop is 1 star and has no text to accompany it, I'm curious what their experience was. I could not have asked for more.

  Paul Aiken
7 years ago
Not impressed at all.Took my rear wheel in to have a new tire put on (mine) and balanced. Arrived to pick it up, tire was backwards on the wheel. Initially was told it was installed in the direction the old one was.I stated the tire was factory installed, I didn't think the factory would have installed it backwards. He promptly swapped it around. He also stated it wasn't necessary to re-balance because it was right back on the wheel as when previously balanced.S0 I get it home. Recently buying a bike wheel balancer, I couldn't helpchecking this out. Needless to say , NOT balanced.Recommend to a friend? Probably NOT!!!

  Ehrika Martin
7 months ago
Honest, dependable Thank you David Edwards for breathing new life into our motorcycles!Services: Electrical repair, Brake service & repairServices: Electrical repair, Brake service & repair

  Lolo Gans
5 years ago
If I could give more stars I would! Dave and Steve are trustworthy, patient, fair and seem to be simply great human beings. Highly recommended! (1982 Honda cm250) <3 lolo

  Kelli Noyes
4 years ago
we have an older 4 wheeler and we were referred to phoenix cycle. when we arrived the staff was som helpful in diagnosing the issue right aways and the cost for the repair was dynamiteI will be definitely recommending here to anyone with toys older than 2008

  Art Vandelay
8 years ago
Prompt and courteous. Steven has given my Triumph a makeover. Tire changes, carb cleanings, electrical repairs, they've kept my cycle in good condition.

  Nick
a year ago
Excellent service, very knowledgable guys and a neat shop. They were very accommodating and let me come in way sooner since they had a cancelation. I can't recommend them enough.Services: Electrical repair, BatteryServices: Electrical repair, Battery

  Lynn Spensley
a year ago
They did an excellent job of mechanically restoring my 1966 Honda. Great guys to work with.

  Mackenzie
2 years ago
Nice guys that do great work. Very straightforward, items shipped quick and the job got done quick (and looked great). Highly recommend.

  Philip Thaxter
6 years ago
Guys did a bang up job getting my bike together. They had to build a wiring harness from scratch to match a Chinese motor. Highly recommended.

  Aidan Gordon
5 years ago
Cool guys who work hard. Always helped me with my questions. Location isn't too far out of the way for me. They can get booked up though just so you're aware

  Darrian Lewry
a year ago
Very friendly staff. I felt as though I was treated fairly and the pricing for service is reasonable. 10/10 would recommend.

  Isaiah
8 months ago
Great staff, friendly, and pretty quick service! :)Services: Tires, Engine repair, Brake service & repair, Battery, Oil changeServices: Tires, Engine repair, Brake service & repair, Battery, Oil change

  Opening Hours

Monday Closed
Tuesday 9 AM-5 PM
Wednesday 9 AM-5 PM
Thursday 9 AM-5 PM
Friday 9 AM-5 PM
Saturday 9 AM-5 PM
Sunday Closed

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