Harry J Smith Co
4.8 (115)
13 Sanger Ave, Waterville, ME 04901
(207) 873-4232
harryjsmithco.com
Claimed
From the business
- Small business
Service options
- In-store pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Geoffrey Fotter
2 weeks ago
Excellent customer service, highly knowledgeable staff. Highly recommend for any of your suspension or spring needs.
Alex Stetkis
7 months ago
Overly strict on car inspection. I requested my cars AC be fixed and explained I had already used a AC kit to seal and replace the refrigerant. They failed my car inspection for a car that is in better condition than most on the road. They "fixed" my AC which still does not work and they charged me $120. I believe all they did was use an AC kit even though I told them I had already done it and it needed actual service. Very little communication between the shop and customer.
Aaron Hayward
10 months ago
It's hard to find honest mechanics. I've been going to Harry J Smith Co. for years and they've been great. Quality service and prices are very fair. Save yourself time and stress and come here first.
Jason Chabot
2 years ago
Going to get a car inspected can cause a lot of anxiety about repairs. We brought our car in and they were able to get it in before our appointment even started. They were very friendly and honest. This is the first time in my life I was able to get an inspection without needing any work done. There's a reason they have been in business over 100 years. Highly recommend!
Rowe Palmer
6 months ago
Super personable technician. Other staff seemed to be pleased with where they are at. Fast and fair service
C. Soucy
2 years ago
Awesome crew! I just bought my first car this summer from a used car dealer and am honestly pretty ignorant when it comes to cars. So imagine my distress when my ford suddenly wouldn't start one day this winter, all lights blaring on the dash. The folks at Harry J Smith still treated me with the utmost respect and didn't hesitate to explain the details to me in a very non-judgemental way. It can sometimes be hard for women who aren't experts to find a mechanic, but they were really great to me, very prompt and transparent with what they were doing to the car, and extremely reasonable pricing. I worked mostly with Josh, who called daily with updates, made sure I knew what was going on at all times, and was polite and professional. All in all, a great experience, and I've been recommending them to everyone I know since.
Nick Stutler
9 months ago
Most honest and straightforward mechanic I ve dealt with in 30 years. 10/10 recommend this business to anyone!
Ellen Pinkham
2 years ago
The place where locals go for excellent work that your car or truck actually needs! Fast and amiable, truthful, female-friendly. Call ahead for service. I've been going here for almost thirty years and they've never steered me wrong. I've always been treated respectfully and they appreciate my business.
Phillip Jordan
2 years ago
Honest excellent service. Garage is clean well organized, staff are very knowledgeable. Brought 2 vehicles for an inspection. One failed due to a leaking caliper as a mechanic myself and never going there I took the vehicle home did it myself. The caliper was definitely leaking I m extremely happy they found it. I brought my other vehicle back for an alignment I have complete faith to expect nothing but the best!
Diana Sunder
11 years ago
Great experience! They were really friendly and communicative about what they were going to do, making sure I was in the loop. They seemed to have lots of time flexibility when I called in, and I was in and out within about 30 minutes!Again, super friendly, and very reasonable cost for the service I needed.Also PS to Colby students, they will come to campus and check your car in the lot/bring it down to their garage themselves if you need work done!
Crystal Roach
6 years ago
I was recommended here when I first moved up from MA in 2014 and didn't want to roll the dice on a new mechanic being a single young woman.There have been multiple times that they've let me know where to go to get the best deal on the repair I need if it's not something they're equipped to do. The first time I went was because a different mechanic fixed an issue that returned within the week, so I called Harry j Smith instead and they recommended that I double check to see if the mechanic that initially fixed to would be willing to fix it again for free before they took my money. At that point I didn't really trust the first mechanic which is why I was checking elsewhere, but I definitely appreciated that. I've been coming here for years now, they're friendly people who do good work and I always recommend them to others!
Mike Dumas
3 years ago
I can't say enough good things about the service. We needed an emergency repair, and they got us back on the road the same day despite being booked with other work. And the price was more than reasonable. Ask for Randy.
Kim Carter
5 years ago
Go there for spring shop Always have parts we need. Very knowledgeable. Great prices Randy does great job for running the business making sure every one of his customers job is completely done right first time are happy. Thanks.
Kevin Miller
6 years ago
They got my leaf spring replaced in my 07 Tundra after one just snapped one day.... Dealership was a complete replacement at over $1,000... I believe the bill was just around $200 to replace a single leaf.... I'LL TAKE IT! Been fine since! Would go back for the same issue again!
Justin Smith
3 years ago
If you have any doubt what another repair place says (like VIP) bring it here! they will save you $$$! Lots of it. VIP said i needed work that would be around 800+ and I brought it to them it the repairs we not that bad and only cost me a fraction of the cost. like 397 or something.
jason michaud
2 years ago
I was in need of custom springs. I didn t expect the level of service I received. Top notch professional crew who strive to take amazing care of their customers.
Tonia DiFilippo
a year ago
Love this place! Honest, reliable, and their prices are reasonable!
Travis Haber
2 years ago
Have never had a problem with getting the leaf springs I need or with customer service. Great people/ business to work with!!
matt tully
4 years ago
Awesome place of buiness , they have the values of doing it right and you know what it will cost . hard to believe but there there is a great place to get your cars and trucks fixed
Tim Blakeslee
4 years ago
Wasnt to sure they would do my truck. Yup they do that and more. Very pleased with the service I received and I thought they treated me very fairly on the price. I will be going back.
Joshua Zukerman
5 years ago
Quick repairs at very reasonable prices. Have used them for a few years. Wish they had additional services like transmission work.
Allen Bourassa
4 years ago
A Great place to have service done on your vehicle.They have a Very Clean Waiting Room!,and go beyond keeping the customer informed! I WILL BE BACK!!
Butch Dawbin
4 years ago
Excellent service customer service was outstanding highly recommend this great business can see why they've been an operation for 100 years
Chris Delano
3 years ago
If you need automotive work this is the place to go great service reasonable price after trying many other places this is where my wife and I now take our also we have sent my mother-in-law here because of the value we receive and knowing there any work day is done here is reliable
Mark Deden
4 years ago
Great place to get work done on your car or truck. Awesome customer service! Thanks to the crew at Harry J Smith!
Michael Whitten
3 years ago
Always Fast and Friendly I have bought a lot of stuff and never had to return a thing I drive from Greenville Gotta love it
Emma Donovan
4 years ago
Good honest garage. You can trust them to do quality work at a great price and not have to worry about getting ripped off.
Maria Donovan
10 months ago
Great service. Highly recommend.
Lawrence Austin
4 years ago
Great people who offer great service. Fair pricing for quality work as well.
Ronald McClure
2 years ago
Always tip top service. Very pleased. They are very knowledgeable.