Advance Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Brian R
3 months ago
This is a great place to buy necessary auto replacement parts. The staff is very knowledgeable and helped me to avoid unnecessary costs in repairs to my vehicle. They could have easily sold me parts to make sales, but they didn't. Their honesty may have cost them $5, but it has guaranteed them future business. I have the responsibility of maintaining 6 vehicles for myself and family. They have gained my trust and I will shop there for all my vehicles needs. And they are open until 9pm... Huge selling point. I get out of work after 8. I can buy what I need and not have to wait until a day off which isn't always easy. Cannot give enough praise for this location. They went out of their way to pick up a part for me at another location rather than just send me there. Best customer service in this field.

  popped eye
5 months ago
Absolutely great people and very helpful I am from Ohio and I broke down in Waterville Maine the manager went above and beyond his duty many thanks for all your help

  kid dream
7 months ago
Purchased some parts for my truck, and was given the wrong brake pad (was not even close). Upon trying to return the item, I was turned down due to the condition of the box, even though it was completely intact with all parts inside in their original packaging. Out 60$, I ll go to VIP next time.

  Derek L Maine
2 months ago
The staff is helpful and I got everything I needed!

  tyler kiernan
8 months ago
SUPER HELPFUL!! Went into this location and asked a worker if he could possibly help me with my cars hood as it wouldn t fully shut Tyler came right out and helped me solve the issue right away definitely will be coming back for all my auto needs, amazing service.

  Ivan Adams
7 months ago
I was 2 hours from camp when my battery died. Lucky I got a jump start ,and was told how to get to Advance Auto.Shane checked my battery and alternator. Battery didn't have enough life to start the truck anymore. He changed it for me and off I went.Thank you ,I have made it back to camp.

  Kirk Gould
5 months ago
All of their parts are very expensive from what I have had for an experience, I also worked there for a short time and I can tell you they're not very employee friendly .

  Brittany N
7 months ago
My truck broke down today and the manager Tyler went above and beyond to help me get the right parts so I could fix my truck! Thanks again Tyler !

  Sierra Sinclair
2 years ago
If I could give 0 stars, I would. A simple windshield wiper blade exchange has turned into nearly $500.00 in repairs to my car. This was due to negligence from the staff, that claims they are experts. The staff member switching out my wiper blades said more than once that she was trying to break the old wiper blades off my car, as they aren t allowed to use tools to remove them. Once I realized my windshield wiper wasn t moving, I contacted the manager of the store. He tried to cover for his staff, saying that I told him myself that my windshield wiper wasn t moving, and I needed new blades to fix that problem. Who needs new blades for a windshield wiper that doesn t move? I certainly wasn t born yesterday, sir. Looking forward to chat with the district manager.

  stevbl008
2 years ago
I was on a 17 hour trip in Maine and got off the interstate in Waterville for gas. As I was coming down the off ramp, both of my mufflers fell off at the inlet. After gassing up I saw an Advance auto and decided to see if I could do a quick and temporary fix on the exhaust. Angel and James were both ready and willing to assist with my parts needs to repair my exhaust. I had minimal tools but was able to get it slid back together well enough to get me back to Burlington VT without going deaf. Angel and James are part of a great team in Waterville and should be commended for their great service.

  Sue Borden
4 years ago
In need of windshield wipers during a road trip. Pulled off the highway in Waterville and was not disappointed. Scott was so helpful and friendly!! Thank you for the wonderful service and for installing them in the bitter cold!!

  Richard potter
4 years ago
If you're going to shop here you better know what you're looking for. The associates have no idea what they're talking about most of the time. Or they straight out lied to you. At least at the Waterville location. I hear the other stores in Winslow in Pittsfield are way better. And I am never going to take the chance again.

  Jerry Ouellette
2 years ago
Very knowledgeable counter person last night. This guy should be a manager. Got cv shafts for my 2008 VW GTI. He also helped me with engine codes and engine oil. Dexos verses conventional oils.

  Andrew Beane
a year ago
Excellent service and well stocked. They even have Coca-Cola in glass bottles (my favorite ).

  Penny Petrucelli
5 years ago
Best prices and service. Heidi saved my car ! Had it not been for her in depth diagnosis I would have major repair bills. Such an asset!

  Jacob Blow
a year ago
Great place always have what I need at a great price!!

  Matt Garringer
6 years ago
Everyone in there is always super helpful, and if you come in more than once they remember giving it a more personal feel rather than a national chain.

  Chuck Cabaniss
2 years ago
Had great service and they had just about everything I was looking for.

  Mufasa Shabazz
2 years ago
Very good customer service experience he came out in the cold .... thank you

  Candy Travis
2 years ago
Very helpful and had a good attitude towards customers

  Nunof Yourbusiness
6 years ago
Best prices for the parts you may need. Good customer service as well.

  Lisa LeBreton
3 years ago
They had what I needed. Place was clean n very quiet

  Debbe Haymin
a year ago
Helpful, great assistance, went above and beyond.

  Ralph Hartsgrove
4 years ago
Great service from Mike and great price on a new muffler.

  Michael C Leggett
a year ago
Very good customer service

  Jason Culpovich
a year ago
Always great service

  Joseph Dow
7 years ago
You can get anything you need in the automotive world, both commercial and consumer based. They can also deliver.

  Dawn
6 years ago
Very helpful staff and they what needed.

  Justin G
2 years ago
Quick service and friendly staff

  jody arno
5 years ago
Great people and great prices on auto parts