Service options
- In-store pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Chris Amstutz
8 months ago
I was having some issues with my travel trailer suspension while traveling through the area. On The Road was able to fit me in with just a few days notice.I had the leaf springs replaced (which I had) along with shackles and bolts which were quite worn. Mike at the desk was courteous and professional as was the tech that did the work.Thanks Guys!
Sarah Dinsmore
6 months ago
Great guys! They cheerfully helped me out, charged nothing, problem solved.Was a bit out of the way for me, but I d tried many others and will now go nowhere else :)Well worth the trip!
Thomas Varick
3 months ago
What are ripoff. They put a tow hitch on my RAV4 and now my trunk won't open unless I pull on it. Don't waste your money going there
Melissa Robbins
7 months ago
We brought our trailer there to get a plate light installed and a new harness. Plate light doesn t work and they only changed the end instead of a whole new harness. $140 later still in the same situation.
Gretchen Piston Ogden
a year ago
OTR helped us solve a brake issue on our 1964 Airstream. The experience was great. They did the job sooner than expected because they knew we were on a tight schedule, answered all our questions, and adjusted some things that had been done incorrectly by previous owners. Five stars!
David Stewart
a year ago
Absolutely fantastic technicians, they really know their work! I strongly recommend you give them a call and schedule an appointment! Thanks again guys for your hard work, I am 100% satisfied with the job you did!
Dennis Labbe
6 months ago
Information gathering session and they were very helpful!! I have done business there in the past with great success.
John Carrier
3 years ago
Very happy with my buying experience at On The Road. Called and spoke with Fred, got the info I needed and he offered to hold the trailer I was interested in. I drove up and purchased that day. The guys at the counter were also very helpful in finding me some needed harness parts for my other tow vehicle. Some other dealers act like they're doing you a favor taking your money. OTR keeps it simple and just helps you out. Professional, courteous, knowledgeable, and friendly. Thanks!
nanomaine
5 years ago
On The Road is great! They installed new lights on my trailer, and quickly diagnosed a wiring issue on my truck. Everyone I dealt with, was very professional, personable, and informative.They sell trailers and truck caps, and can even do custom fabrication, in aluminum and steel.You can have a hot cup of coffee while you wait, and anticipate a great job!I highly recommend On The Road!
Aaron Robinson
3 years ago
Fantastic! They gave me a date and time! I showed up - within a few hours I got a call saying the work was done! and WOW! was it ever! Totally impressed! Complete over-haul! New wiring, lighting, greasing, checked everything, even gave me a list of what I should look out for ... and the best part? THE PRICE! WOW! again! Highly recommend! Thanks Adam and the crew!
Jared Monahan
9 months ago
The Guys at OTR are amazing! Great products, great service, great staff! Thanks a million Joe, Dusty, and the gang!!!
Bryan Doyle
3 years ago
Bought a new boat trailer and they adjusted it to fit my boat and then mounted boat guides on the trailer plus found a bad fuse that had prevented me from having running lights. Fred makes you feel like a valued customer and makes sure everything is right before you leave. I will go there again if I need another trailer and recommend this business to all my friends. Call this place if you need a trailer you won't be sorry
Pamela R Jones
3 years ago
Fred, Adam and Tony, estimated and completed inspection, estimate and re-decking of my well used lightweight OTR utility trailer. Inspected axle, replaced deck, Replaced original tires and wheels.Great job, on budget. Respectful listeners, good advice.
Peter W Elvin
6 years ago
BEST SERVICE IN RECENT MEMORY!These ppl are FABULOUS! I contacted them about an issue I had with a snowplow. Fred told me via phone to "Just bring it in as soon as you can get here". When I arrived I was greeted courteously by Matthew in Service. I shook hands with Fred and explained my problem. Tammy?? was very helpful, friendly to my 2 dogs, and offered me coffee while I waited.Customers arriving while I waited were all smiles and obviously happy with OTR. Greetings exchanged and stories unfolded. Most were REPEAT CUSTOMERS who had had great prior experiences.Barely 40 minutes later, Jonathan, the technician, returned with my keys. He explained the problem in detail and gave me my defective parts in a clean bag. He took me out to my truck and explained everything in detail. In addition, he had looked over everything, made several adjustments, and brought everything up to top notch working order! My plow feels, works and rides better now than when it was NEW!!!I had NO PRIOR appointment. They took me in THAT DAY. And got me on my way in UNDER AN HOUR!!!!In addition the price was fair, and very reasonable!FISHER PLOWS should be proud to have them as vendors! They were knowledgeable, helpful, courteous, professional and PROMPT! I wish EVERY Business was this good! They delivered above and beyond what I needed and/or expectedI can't recommend them highly enough!
Constance Russell
3 years ago
I had an unfortunate mishap after leaving On the Road. My camper came of it's hitch as it was not properly secured. I have done business with them for over 30 years and this is the first time there has ever been any problem. After checking the security of the hitch the service manager replaced my broken jack and chains within 15 minutes. Furthermore the owner agreed to repair the damage to my car. I must say it is rare to find a business that admits fault, assumes accountability, and fixes the problem as promptly and courteously as these men did. I would highly recommend this business to anyone who has trailer, camper or associated needs.
Liz Shepard
5 years ago
We were camped outside of Rockport, ME and had electrical issues with our rv/towed vehicle (no break lights or blinkers on the towed vehicle). We made an appointment to have the electrical repaired 10/4/2018 at 8:00 am so we could be on our way to Acadia National Park. We were there promptly at 8:00am and were attended to immediately. The young man who serviced our vehicles was polite and attentive and wanted to get us on the road with properly working vehicles as soon as possible. He cleaned, disconnected/reconnected wiring, changed a fuse and took the time to explain to my husband what he was doing. Great service. Everything worked as should be the remainder of our rv trip (all of October). Thank you for the exceptional service. You should be proud of your staff.
M
a year ago
Absolutely GREAT customer service! Responded to my emails in very timely manner and full of helpful information! Very impressed so far!
Midgard Meadows
4 years ago
Needed a new trailer to serve as the base for a sheep wagon, and all around utility trailer. PIcked up a 5 x 8 utility trailer with wood sides and ramp. Lot of nice little features they don't advertise (tied downs, locking corners, etc..). Fred was easy to work with and got us out of there in 45 minutes. Would buy from again and highly recommend!
James Doughty
a year ago
Great company to do business with. Highly recommend them for all your fisher and trailer needs!!Update, they customer service continues to impress! Happy to support a local business
Paul Raudonat
8 months ago
replaced my trailer bearings at a great price, and quickly! great service!
Russ Marton
3 years ago
OTR did some work on our boat trailer and we were really pleased with the quality of the service, and overall helpful and positive attitude of everyone we dealt with, including Matt and Fred, and especially Adam.
Richard Riley
3 years ago
Frienly, fast , did I mention fast lol. Tecks are very knowledgeable. And friendly. This corona various scairs alot of people. Not my teck at on the road. He did not make me wait in a cold parking lol ect. I saw what he did. And he taught me to fish lol . Take a man fishing he eats for a day. Show a man how to fish he will still buy his bait from ya hope ya all get it .lol I am hear for ya. Hope you get the spin!!!!
Joe Rodrigues
a year ago
Really happy with the aluminium truck bed I bought there. Good service. Thanks !
Ricky Lane
2 years ago
Great customer service.Even though the website to the company that On the Road needed to order from had crashed, they made phone call so everything was ordered as the delivery is to be delivered in timely fashion.
Hunter Philbrick
3 years ago
Great service. Very professional! Would recommend to anyone trying to find a trailer!
Martin Leeman
6 years ago
Mike and the guys are awesome. Answered all my questions. Very happy to do business with them
Paul Benjamln
2 years ago
Great service had what I needed and good prices. Quick in and out.
Jessy Everett
5 years ago
Awesome, friendly and informative! I have been here three times and recieved excellent service each time.
Catherine Plourde
6 years ago
These guys take care of our boat trailer, our utility trailer, our truck hitch and all with professionalism & pride. Will always lean into these guys.
- Loki -
3 years ago
Very friendly, had what I need and was cheaper than Amazon!