Union Fair Auto

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Patrick Dionne
a month ago
They sold me a truck for 15k and said it just received a sticker. They took the sticker off before I drove it off the lot. I had to put 5k into it just to get it to take a sticker. They ripped me off bad. This was 5 years ago when I was younger and naive, just a young man starting a business. They have no conscience and I wished that I took legal action at the time

  Virginia Knight
a month ago
UPDATE:MY SISTER HAS TRIED REPEATEDLY TO GET SOMEONE TO DISCUSS WITH HER. THEY DID ONE TIME TYLER, SAID SHE NEEDED TO SEND PAPERWORK SHOWING ALTERNATE GARAGE DID REPAIRS AND THEY WOULD REFUND HER COSTS.SHE DID THAT AND THEY REFUSE TO SPEAK YO HER OR RETURN HER EMAILS. SHE HAS THE PART THAT WAS REPLACED. THE UNION GAIR AUTO INSTALLER PINCHED A WIRE DURING THE INSTALLATION CAUSING THE COMPRESSOR TO SHORT OUT AND BURNED THROUGH THE WIRE. THE COMPRESSOR HAD TO BE COMPLETELY REPLACED WHEN SHE GOT TO ARIZONA.SHE HAS SENT EMAIL AFTER EMAIL AND MADE.PHONE CALLS. NO ONE WILL SPEAK WITH HER IR RETURN HER EMAILS!!!!My sister bought her vehicle there in December 2022Her husband passed away in May and as she was getting her affairs in order she found d the air conditioner not work.She took it to union fair auto where she bought it to have it fixed. They told her she needed new ac compressor and compressor clutch.They did great working with finance company to cover the parts. She was on a time schedule due to moving. She took it down and they snapped the compressor bolt attempting to remove it. Called her in to say they had to order compressor!?? Why wasn't it ordered originally since they already said it had to be replaced? Told her Friday afternoon she was supposed to leave Saturday/Sunday at the latest.In all fairness they did try to track down the part to retrieve it but we're not successful. Part was delivered late Monday afternoon and by late I mean 430 pm they close at 5.She went right down and they I stalled it. She paid $600 and they told her it was fixed she didn't question it and left they left right away I stead of waiting to see if she was satisfied.She drove back to her house and the AC did not work. Her neighbor who is a mechanic looked at it and the compressor clutch was not engaging. He told her either they didn't hook up the lines and add refrigerant or they didn't hook up the relay or a fuse issue.U fortunately she couldn't wait any longer and had to leave town anyway traveling across country in 90+ heat and humidity with no ac. she tried calling them Tuesday for 4 hours and they were busy with a customer four hours????This is unacceptable.Now she has to pay to have it repaired correctly somewhere else when she already paid union fair $600 to fix it the first time!!

  Shane Hladinec
3 months ago
Very friendly staff very helpful. I would get a vehicle from there again

  Effie Dodge
a year ago
If I could give zero stars I would. I scheduled a time to look at a F250 super duty power stroke. That was already listed for $1,000 over market. And when I got there to look at the truck it was not on the lot the manager was driving it, he had to be called to bring it back to a scheduled viewing. I had to wait a good 20 minutes and when he pulled up in the truck it was dirty, not just on the outside but the inside also. He had dogs in the truck there was hair and scratches everywhere. There was a large dent in the back of the truck, manager put an additional 5k miles on the truck and the steering wheel shook when it drove. It was listed for $62,380 and manager only wanted to drop price to $60,000. I walked an bought a brand New Dodge for 90k across the street. Keep up the "good" business and you'll be out of business by the end of 2023.

  Donald Wood
9 months ago
Needed a new car. Stopped by. Saw car. Bought car. Salesman Sam was great. Got car I wanted same day. A couple minor issues, promptly fixed no problem. Good dealership. Nice people.

  Storme St. Valle
a year ago
Recently bought a GMC Acadia from these folks, and it was a great experience from start to close. In fact closing was very easy, they shipped a car to my house as well as an employee to finish signing because my schedule is hard to work around. Tyler and Tony are professonal, and reasonable. I'll be sure to go back next time I'm in the market.

  Jennifer Libby
a year ago
Not impressed. Ive been to many dealerships over the years. I do my research first. I was approached by a young man who was clearly not interested in helping me. Then when I told him what I wanted, he lied. Told me only one vehicle available and for $20,000. Then said no less then $3k cash down. I wanted something in the $12k range. He looked me in my eye and lied. Said there was nothing available. I had found several available on their website before going in person. Im not impressed.

  Nate Chapman
a year ago
Manager drives and abuses w.e truck he decides to drive. Shows the vehicle with it full of dog hair and dirty from taking it to Gillette Scratched and dented. Front wheels shook the steering wheel all for. $62k. Not impressed! Went to Shepard across the street. Spent 90k on a truck instead.

  Kari Carter
2 years ago
I would say buy from these guys if you find a vehicle you like, but proceed with caution. We were told a vehicle price and an "out the door" price with financing, but when we came to pick up the truck both amounts were substantially higher. The folks there are nice and the truck seemed good, but in the end "money talks" and we walked.

  Adam
a year ago
Vaughn was completely amazing. He knew excatly what was wrong almost instantly. He was kind and patient with me explaining stuff. I would definitely go back just to see an honest mechanic like him.

  Heidi Hilt
5 years ago
I was quite impressed with Joe. I was looking through different web sights and started to select automobiles throug Union Fair Auto so I filled out an application and I immediately got a phone call from Joe, he stayed later at work just to talk to me and let me know he looked at the application and was a hundred percent that he could get me into a vehicle immediately. I had my doubts with my credit not being that great and I was for sure that I would need a cosigner but to my surprise I got the vehicle I wanted and what a beauty it is, no cosigner, excellent price and it drives so smooth. This is the newest vehicle I have had and it was because of you Joe you are a great salesman upfront about everything easy to talk to and you don't give up on your customers. I can't wait to send friends and family your way. See you in a few years to upgrade

  Joel Osmond
a year ago
Bought a pickup with good mileage. Needed a part, which they took care of, but when i went to my mechanic, he said that they fixed it in cheapest means possible as well as disregarded a bunch of other issues. At the time I thought it was a good price, but I'm second guessing that now

  Papa York
8 months ago
Great atmosphere, with a pretty good line of vehicles. If you are in the market for a decent used vehicle then you should check these guys out.

  Alan Paradise
3 years ago
Financed a beautiful pickup truck from Union Fair Auto at a great price, it was the first time I ve ever financed a vehicle and Joe made the buying process a breeze from start to finish. I ll definitely be a repeat customer in the future and I would definitely recommend Union Fair Auto to anyone looking for a reliable used vehicle.

  daniel saloio
4 years ago
Recently I purchased a work truck. My credit was less than ideal , due to a divorce. I needed a work truck as I am a self employed sub-contractor. I talked to Joe on the phone and explained my situation. .. Joe helped me secure financing , and put me into the perfect truck for me. Recently I had some minor mechanical issues with it , and without hesitation , union fair auto , thru Joe , stepped up and fixed the issues no questions asked... I highly recommend Union Fair Auto to others .. The bigger dealers , with their adds on the radio about no one refused , Blah , blah, Blah ??? Save yourself the hassle. Go down and talk to Joe. He will do you right.

  Tammy Moshier
4 years ago
I got my truck and was glad I did. That's not my complaint. My complaint is the fact that i told Joe a week after i got it. it was making a noise. He verbally, text and voice mailed me that he would pay to have it fixed. He gave me the number of the place he goes to have it fixed. I call the place to be told they dont affiliate with union Fair Auto but will look at it. So I take it there have it looked at and then informed that Joe said he isnt paying for it. I was like Wtf. I know it was only 12 and I paid it but to be lied by Joe is wrong. When I went to say something to him his words were " are you really bugging me for $12.00? I said no it's what you said. He wouldn't get off the phone to discuss this so I left. I think this is very unprofessional. You have 30 days to have things fixed and they pay. Guess not with him. Will not recommend to anyone.

  DeDe Pease
5 years ago
Just brought a car from Union Fair Auto, did business with Joe. If you want a new car and a wonderful experience call Joe, he can help you. He was great helping me get financial assistance, let Joe help you get into a new car. I love mine.

  Erinn Bendtson
2 years ago
Completely unprofessional. Sold my sister TWO vehicles that are no good. Knowing there will be kids in the car. Get annoyed when existing problems are brought up. Complete slimeball of a place.

  Tom Neng
a month ago
very very bad dealer ever, trust me.

  karen Keating
3 years ago
Went to a few different dealers in the area looking for a car and no one really gave me the time of day. But I went here and he did everything he could to get and I love it!! Thank you Union Fair Auto!!! me into a car

  Andrew Charron
a year ago
This place is amazing every one else turned me down even though I'm a disabled veteran however with guaranteed income Seth the general manager was able to get me and my family in a beautiful SUV..Thank-you UNION FAIR AUTO

  Derak Whitmore
a year ago
Went there took a chance they pulled every string they could to get me n my family in a truck we needed n wanted and was able to drive it home thank you tyler n seth will deffently be back

  Joy Wood cock
5 months ago
Nice work crew an good service

  Melissa Jones
11 months ago
Nice selection of used cars! Staff is very helpful!

  Lindsay Carnes
4 years ago
Joe is great works his hardest to make sure everyone leave with a vehicle that they not only can afford but love as well

  Effie Dodge
a year ago
Do Not do business here the manager is rude and their vehicles are dirty and in need of repairs

  SmallP33P33
8 months ago
They sell Junk

  Mark Pitcher
10 months ago
Very good.