NAPA Auto Parts - Coastal Auto Parts Southwest Harbor
4.3 (26)
27 Bass Harbor Rd, Southwest Harbor, ME 04679
(207) 244-0511
napaonline.com
Claimed
Service options
- Curbside pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
herbzahn
8 months ago
Awesome service today with John.Went in to get a headlight bulb and asked if he could help me install it. He went online and googled my make and model to find out how to do it correctly .He figured it out for me and installed the bulb .I can t say enough good things about the service I received today .You folks have a great asset with John.ThanksHerb
X D
4 months ago
Unorganized and not a very clean store. Always out of stock on items, and the staff doesn t seem to care much about you let alone their job. Not very helpful auto store.
Coleman Richards
a year ago
Neither of the guys in the store acknowledged us, not the first time this as happened as we work right down the road. One guy was on a personal phone call and wouldn't even look at us when we said good morning and excuse me after waiting for a minute. Had to literally go behind the counter and and ask the guys 3 times to help us when we were just picking up a part. Every time I go in the store the employees are rude or just straight up ignore me.
James Pappas
3 years ago
Great service! Needed a battery, they had what I needed and allowed me to swap it in the lot so I could bring the old NAPA and see if it was available to get a partial refund and it was. Even loaned me a wrench to do it. Friendly service, too. Very few places on the island to get parts, nice to know there is a good one. Thanks!
Margaret Beaulac
a year ago
The young man that helped us today was so pleasant and helpful. Very good customer service.
Mike Chapman
6 years ago
While on vacation our car battery went bad. We called this store and they had the battery we needed. Also let us borrow some tools to change it. Great service.
Joshua Estes
a year ago
Napa southwest has a great staff and the manager is very knowledgeable! Great place to get parts for a vehicle of any sort!
Mike M
2 years ago
Super friendly! Had my filter in stock. Great location, great staff.
Linda Risley
5 years ago
Friendly, helpful staff had just what I was looking for and was willing to order if it wasn't in store.
Tim Beidel
3 years ago
Curbside delivery of online order, but no one in store or on staff was wearing a mask (including the employee who handed me my order).
joshua merriam
4 years ago
the guys in here usually know what your looking for and will help you out as much as they can.
Rebecca Norwood
3 months ago
Friendly counter people
David Morrison
6 years ago
I had trouble finding the correct fuse that was blown and the gentleman there went out of his way to look online for the correct location.
Stu Harris
2 years ago
Free battery again!! Love these guys.
Garth Battista
a year ago
Very knowledgeable and helpful staff.
Tim Kane
5 years ago
Very helpful only downside is price they were a lil expensive.
David MacDonald
8 months ago
Good knowledgeable people
Robert Daigle
4 years ago
Not so bad
arthur mcdougall
6 years ago
Friendly staff!