Ray's Truck Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Deb House
2 weeks ago
We were very lucky to have Matthew arrive so quickly. He was very friendly and intuitive. Let us stay in truck because it was raining hard.We appreciate the amazing work and especially how Matthew handled everything (especially how he communicated with my autistic daughter and her stuffieA big shout out to Matthew for being amazing!!

  Whitney Williams
a month ago
We use Ray's Truck service to haul our equipment to customer job sites. They are always on time/early, very reliable, communicate with the customer directly and get the job done safely. Ray's Truck Service is our first call when we need heavy equipment moved or one of trucks towed. They are the best around.

  Kap Wallingford
2 months ago
AAA did not arrive.WE called Rays TO SAVE THE DAY!!! I decided an out-of-pocket charge for the tow to be completed, Matt he explained to me AAA s policy if they didn t show up within a certain amount of time frame, they had to reimburse the customer!!! That is education I can keep for a lifetime. ( I still would always maintain my AAA just to get reimbursed.)

  Connor Smith
2 months ago
Absolutely criminal. $235 to get car out of their lot after being towed 2 miles away this morning from snow ban lot in Biddeford. Looking at other reviews, they were charging $165 last winter, which was already exorbitant. What a racket. Greedy money grubbers with no shame.

  Korneel Luth
2 years ago
Being a truck driver, I ve had to deal with Ray s roadside assistance twice recently, and also needed a tow on one of those two occasions. These people are professionals, they re kind, calm, know what they re doing and their vehicles are well-equipped. I totally recommend them!

  Amanda Giampetro
2 months ago
My car decided to make friends with a ditch this morning thanks to the snow; one of the drivers was going past in his tow truck and stopped to pull me out as I was on the phone with AAA. Super nice, super professional, and saved me a lot of time waiting.

  Long Haul Papi
a year ago
Good, Honest, and Fair priced man!!!! Unfortunately I got stuck up here in Maine at -18 Temp while getting unloaded at shaws and my fuel jelled up even after adding 911 Emergency and after treatment. I called Rays first but couldn t get a hold so I contacted another I got charged $1000 and no fix. I recalled Rays again after leaving my truck and getting a Hotel guy gets the fix n in under an hour My truck is running he even fixed another issue with my battery that he didn t even have to. Man Thank you!!! I appreciate it 100% FMS please support them if your a Trucker in the area and having issues you won t regret it trust me!

  Antonio Mitchell
3 months ago
Ray's is fast & the services that they give is @ a good price. I will definately use them again If I need too.

  Hotsholife
5 months ago
Never call them for mechanical issues road side assistance. They will charge since the time came from there, and then start looking what's going on but no fixing it, and then after their fail to solve the issue they will charge you for that whole time. Call them only for roadside towing only.

  David McArthur
a year ago
Snow ban was at 7:30 and my car was on the bed of their truck by 7:35! Amazingly fast service! My only regrets were paying the extortion fee of $165 to get my car down rather than wasting your company's time and having it towed so more tenants could move out of the lot. Thank goodness we have important and proper businesses like Ray's to impose totally reasonable economic consequences on working class folk 8)Service: Car towing

  Joe Winkler
2 months ago
Incredibly rude, they treat you and your vechile like a piece of garbage. Rip you off in the process.

  Paul Bailey
11 months ago
They came they saw and almost didn't conquer I had a super single tire they sent one road service guy out he was a good guy but he needed assistance that tire I had on my trailer was heavy and so was the rim he took off I ended u giving him a hand or else he would be there all day . But I like said nice technican but just too much work for him but I was fixed and still on my way .

  Kristina LaBarge
a year ago
We are moving back to NY to help take care of my Dad. When we came back to have movers pack up the house, went to hook up our boat and brakes on our truck went to the floor, passenger side had a leak. My husband call a place to get repaired but couldn t get us in until September. They recommended Rays Towing, husband called able to get the truck in on that Monday. They towed the truck and fixed the brakes all in the same day and didn t charge an arm and a leg!! If we were staying in Maine we would be using Rays for all our repairs! Thank you guys!!Services: Car towing, Brakes

  Sonny Mullins
3 months ago
Extremely rude hung up on me the first time disrespectful the second time very unprofessional I would no recommend them as a service for any company or corporation

  Evan McGarvey
a year ago
It's late July 2022.My family was traveling back from visiting our relatives in Maine, driving down 95 in a junky rental from one of the big rental firms when the rear right tire exploded. On 95. With our two small children in the back. We pulled over to the shoulder. Trucks screaming past my 3 year old son's door. AAA does not pick up on highways.My wife found Ray's. She called. 10 minutes later -- some of the longest 10 minutes of my life -- Fred arrived. He was smart, safe, swift and extremely kind. My older son and my wife were very shaken up and Fred's natural friendliness and human put them both at ease. He even kept watch as I went from the driver's side door on to the highway briefly to get in his cab. Fred has Marvel figurines on his dash -- gifts from his kids -- and he asked my kids which heroes were their favorites, both distracting them and entertaining them. What an outstanding person.He got the car attached and suggested that he drive us to Town Fair Tire in Biddeford. From there, It all ended up fine. We were extremely grateful and Fred was an absolute gentleman and a pro.I do not know what would have happened if we had not found Ray's and if their office and Fred hadn't literally pulled us off the side of America's busiest highway on a peak summer season weekend. I really don't know.Clearly an excellent business. And for us? Guardian angels.

  James Spinney
a year ago
Big thank you to the team and tow driver that took great care of my Del Sol this morning, after having an unexpected mechanical issue that caused the car to die while on my commute to work, and unable to start again. The team was quick to get my car towed back to my house and went above & beyond by unloading my del sol right into my garage and onto my car lift, saving me all sorts of logistical headaches trying to figure out how to get the car in there when it won't turn on (the driveway is uphill so pushing it in doesn't work). Not only did he get it in and right onto the lift, he nailed the placement so it is directly center - we don't even get it that precise when we back a car in reverse!Thanks again guys, this failure was the last thing I needed this week, but your dedication to your customers made all the difference today.Service: Car towing

  DeeDee Miller
2 years ago
We absolutely cannot say enough good things about this company, especially Steve. We had a bearing and axle failure on our RV. Steve came out to our campsite the day we called, removed damaged parts showing us all the components that failed so that we could get photos for insurance. Axle and parts all replaced in three days. This company was very communicative and kept us apprised every step of the way. Would not hesitate to call them again! Great job guys.Service: Steering & suspension repair

  Adam C.
a year ago
I was in a tight spot with the tractor trailer while making a delivery at a local school. I had to reverse onto the lawn to get out and didn't see a stump protruding. It took out one of the trailers brake lines and the trailer brakes immediately locked down. I was stuck. I initially called my company's trailer repair company, but their mobile repair guy was up in Augusta. I then called Ray's Truck Service and they had someone there in 10 minutes. Francis not only fixed my broken brake line, but also got a chain saw to cut the offending stump so I could pull off the lawn and get out of there. Can't recommend them enough!

  Bruce Tracy
a year ago
Great people!I gave a buddy a ride to get his car after being stopped for oui and Ray's towed his car. But he shows up with beer on his breath..I told him they wouldn't give him his car but he only had money enough to get it now cause it cost storage every day. So I bring him over.. the guy says no way! So he agreed to leave the car outside the gate So he won't be charged another day and let him have when he comes back tomorrow sobber. Well when we got back to his house and Ray's was right behind us with the car on ramp truck.. No Charge!Thanks buddy!

  Shawn Kincaid
a year ago
Was broke down at the Kennebunk Service Plaza with Trsctor Trailer and they were the only ones in the area who had the air line parts I needed to get fixed !!!!! Though it was a bit pricey they arrived when they said they would and got me up and going so I was able to salvage my trip !!!!!! VERY PROFESSIONAL and HONEST which is hard to find in todays world and if I need help again and I am in their area I will DEFINITELY call them again !!!!

  Cindy Hakala
5 years ago
Awesome service!! We lost our brakes on a Sunday and Ray's was quick to help. The towing experience was excellent. Very fast, friendly and accommodating service. They really made what could be an unpleasant experience feel not so bad!! I would highly recommend this company.

  Mark Pettingill
2 months ago
I called them to tow my bike they came right away brought it right to my house

  Dan Clark
a year ago
A good friend of the family and one of my son's best friends were killed in a roll over pickup truck it was there 7 days and picked up by my son and the deceased brother and was charged 900 dollars with no condolences at all I was in the towing business myself and our company would have cut them a deal but they didn't

  Amy Doyon
5 years ago
Well there are some really amazing people still left in this world!!! The two guy came to tow my car ($100 plus to tow from here to Westbrook) told him what was wrong with it. He got in the car, then got out and opened the hood and knew what was wrong with it! Well he made it so I could at least drive it to the shop and not spend the money to tow it! My dad managed to find the part and it's on order and it's a super easy fix. Ray's Truck Servive is great. The man was super nice and I really appreciate it! He could have easily towed my car and charged me, but he didn't and I'm extremely thankful! I wish I would have asked his name so I could mention him. Thank you sir, you are a great person!

  Margaret Donaghue
5 years ago
Exceptional and compassionate service. When AAA refused to honor my member request to tow my son's car home from college after his unexpected death, I contacted Ray's. The phone operator and driver treated my husband and I kindly and provided quick and efficient service during a very difficult time. Thank you

  Kim Mancak
a year ago
We have utilized this company a few times. Every time they where very professional and polite and have done a wonderful job taking care of our vehicles. I would highly recommend this company if you need a tow.

  David Antinelle
3 years ago
Had my car break down on the highway outside of Old Orchard. They were able to pick it up that morning. Had my repairs done at the shop the next day they were open. They never did anything without consulting me first and would always call first. All repairs were done very quick.

  Dylan Goldman
a year ago
These guys are the best! They arrived 10 minutes after I got off my phone with them and they saved the day! Legit best towing experience I've ever had!Service: Car towingService: Car towing

  Sarah Thomas
5 years ago
Extremely prompt service. My husband s tire blew, and we needed the vehicle towed to a repair shop. The tow truck arrived within 5 minutes of my call, and the driver was very friendly and courteous.

  Lexi Tremblay
a year ago
Super aggressive tow truck driver looking for a fight, snow ban starts at 7:30 in the Saco Mills was already towing cars prior to. $165 dollars is an RIDICULOUS fee, leaving families to choose between groceries/necessities, and their vehicle. CALL ANY OTHER COMPANY IF YOU NEED ASSISTANCE Service: Car towingService: Car towing