Aubuchon Hardware

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Elizabeth Boyle
a week ago
I love this store. The employees are always so friendly in a very genuine way, and they re generous with their knowledge. They always offer help carrying purchases to my car. It s very convenient to the grocery store across the road, so getting errands done is faster. The selection is good, and I like that they have gardening products by Maine companies.

  Joe Bruns
a month ago
Never a bad experience at the Rumford Aubuchon, the crews are always helpful. This past fall I made a chainsaw purchase with a different retail store. Long story short, it turned into a 5 month long warrantee nightmare with many miles and frustrating interactions with the other chain, manufacturers and certified service centers to get my issue resolved, which never happened with them. When store manager K.J. got wind of my issue he reached out to me to have me swing down the shop. As a licensed dealer of the brand I was having issues with, he had my 5 month nightmare resolved in less than 20 minutes and I was on my way with a functioning chainsaw. They will for sure be my first go-to from here on out for related equipment. Thank you!

  Kylee Nason
a month ago
definitely recommend going here! staff are wonderful, setup is very nice and i love the store kitty!

  Gentle Bear Bear
2 months ago
I would give them more stars if I could. Clean store great friendly staff.

  eric cote
3 months ago
Always a pleasure when I visit my local Aubachon s, very friendly and knowledgeable staff!!!

  Don Herbert
11 months ago
Pleasant and very helpful staff. I was impressed by the effort the guys at the Rumford ME store made to get us the gas grill we wanted. They put someone on putting one together as soon as we showed interest. About an hour later they were helping us load the grill into my truck. Great service with genuine cave for the customer. We'll be back.

  Scott B
4 years ago
Always ready to go above and beyond to be sure you get the correct stuff for your project. They take the time to explain each step of the process to get the results you would like. My lawn is looking great, Thanks for the help!!!

  Alan Russell
5 months ago
Never disappointed when I go to this store. Manager and staff are all top notch.

  Aunt Betsy's Attic
2 years ago
The website is the best/easiest one I've ever used at identifying what's in your local branch. The staff in this particular store are always friendly and helpful. There's also a great rewards program: it's the only one I have that actually gives me money to spend in the store. No muss, no fuss: I do my regular shopping and every so often I have a five or ten dollar credit.

  Betsy B
2 years ago
Great selection, terrific customer service. I LOVE that I can order online at insomia-o'clock and pick up in the morning, to start my project early. The website is also one of the best at letting you see exactly what's in stock at your local store. Prices are comparable to the big box stores, with generally better quality. For instance, cheap topsoil purchased didn't the street was liked grey death... Cheap topsoil at Aubuchon actual grew stuff!

  Jim Greene
6 months ago
Recommended the solution that worked, stocked it, and knew right where to find it. Always quick and easy.Still doin it right!Great service in Feb. 2023Still 5 stars 10/2023

  Donald Mosher
5 years ago
As always they were very helpful. Love coming here to get supplies and simple things for fixing up my house. Awesome that they have a veteran discount! Went in one day and they had a friendly little cat walking around They were also very helpful getting things for gardening one of the times I went. They do not recycle Mercury products here just in case you were wondering.

  Rick Yorgey
5 years ago
It may be a small store but they have LOTS of the things that are needed for everyday home repairs and projects. The one thing they couldn't do was make copies of a camp key that's over 60 years old, but they sure tried hard!!! Love this place! The manager was great, of course, but every employee (including what appeared to be summer help) was knowledgeable and personable!

  Kenneth Snow
a year ago
I live in the area so it's easy for me to go there and get what I need whenever there is not a weird brother or somebody like home Depot is an hour away

  Hunter Nordwall
2 years ago
They have what we need more often than not, if they dont they are very helpful in making me aware when it will be in again. The customer service is amazing! They are popular so don't be shocked if there are 1-2 people ahead of you in line. Chicks are kept in a ventilated tote with a heat lamp and I have only seen 1 sick chick in nearly a decade of sholling there, and when it was brought to their attention the immediately separated it into a sick-bin with a new lamp and shavings and checked all the chicks it was in with, before labeling both boxes as 24 hour quarantine.Best thing to get here is Tools, dirt/mulch, animal feed and hardware. they do have some pet & kid toys but its a very small selection as that is not what they specialize in.

  Kyle White
a year ago
Great hardware store. Always super tidy and neat. The employees are always willing to help look for the things you need. The manager is especially kind and jovial

  Joe Logan
9 months ago
Great small town business. I was able to get a chainsaw that I really needed during an overlanding trip at a great price!

  Peter Poor
11 months ago
After checking in several store's in Augusta and auburn.I found the fittings I was looking for.Very pleased with the selection.

  Tammy O'Keefe
5 years ago
This company is very lucky to have an associate like Kevin. This weekend his excellent customer service saved the day when the saddle bag broke off of my motorcycle. He really saved the day because I was basically out of commission. He stayed late, gave professional and helpful advice. If he lived near my business I would steal him to work for me. Thank you so much Kevin.

  Shawn Gardner
5 years ago
I really like this Aubuchon Store.. The guys that work there are really Nice people always willing to lend a hand or answer any questions you may have, Store is always Clean. I would rate it 5 stars.. but sometimes the prices are a bit much.. Perhaps that's the price for Convenience.

  Greg Fraser
5 years ago
The store is conveniently located in downtown Rumford with easy parking available. The staff are quite helpful and can easily direct you to where items are located in the store. The bonus system for purchases is a nice added value. Products are good quality and reasonably priced.

  Joseph Thibodeau
4 years ago
Somewhat good SERVICE but today I go in to tell them they didn't return money back to bank card that was there computer glit from 3 days ago still not returned only 50$ but it mine. I run into this young lady behind register. and she is not helpful saying try waiting another week can you call you the manager. She says I thought he would be here today try tomorrow that would be the third time. Wow BETTER use cash at this place..

  AnG
a year ago
Always great service!!! I would definitely recommend my friends, and family to go to my rumford maine store!!!

  Mainer 57
3 years ago
Absolutely no precautions being taken here. Even employees not covering, no distancing, not one other customer had face covering. I was caught and exposed to many. Apparently unaware of guidelines as employee said it was voluntary. You'll need a N95 mask if you want to go in safely.

  Gabriela G
3 years ago
I am a new home owner in the area and we are always greeted and helped when we walk in the store... love this!! I will never go to a home depot or Lowes again.

  Sue Milligan
3 years ago
Aubuchon is my go to for projects and repairs. If I can t find it they can and they are all friendly and so helpful!! This store in Rumford is very community oriented, which makes me love them even more!!!

  Rita Bolduc
8 months ago
Jeff was very helpful finding the item I was looking for.

  Debbie Perkins
8 months ago
Great staff, very knowledgeable, very helpful

  Carol Quick
9 months ago
The staff were very efficient and helpful

  Bob Carrier
a year ago
Great service, vast selection. My go to hardware store.