Quirk Chevrolet GMC of Rockland

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  James Lane
a month ago
The oil change that I asked for was good. But me having to pay for work that I didn't ask for was upsetting. If I didn't have another appointment then I would have argued more about it. Instead I paid for it and I'm not sure if I'll be back or not. Is it common practice for you guys to do stuff that's not asked for and then charge people for it? Should have at least been told and asked about it before the work was done. Communication needs to be worked on

  Tara Gray
2 weeks ago
I drove almost 3 hours and passed numerous GMC dealerships on the way to Rockland because I wanted to buy a car from Avery Grindle. He is the most patient and kind soul. I was very picky and specific with what I wanted and he made it happen with ease. I literally showed up and signed papers and drove away. Avery set up all of my technology in the car and all of my insurance before I even got there. Best car buying experience I ve had thus far. Thank you Avery! And thank you Kevin for being so down to earth and treating me like I was your own daughter. Spending thousands usually isn t fun, but Kevin and Avery had us laughing and enjoying the journey.

  Steven Ward Sr
5 days ago
Was one of the best buying experience I have had. Avery was a great sales man. No pressure and fare trade in value. Love the new truck.

  Barry Cluff
a month ago
Leased a 2024 Sierra from Quirk Rockland a few weeks ago.Met with Brian several times, and texted as well.Communication was excellent. Timely and helpful each time. I was turning in a 2021 Silverado, so there were two sides to the deal.Wrapped things up with Kevin, and again, all of it went very nicely.Professional, Knowledgeable, and all around really good guys to do business with.I had shopped around, and ended up with the deal and vehicle I was looking for.HIGHLY RECOMMEND !!

  Randy Hilt
4 months ago
My truck was running rough and making odd noises, stopped by and the very friendly and knowledgeable service manager personally looked it over. Truck was fixed promptly and professionally. I'm very pleased with the results.

  Lloyd Daniels
2 months ago
Great. Unscheduled work on my vehicle at the end of days. Hard time finding part, but finally did. Great quick work.

  Amanda Look
6 months ago
This my 5th purchase at Fuller/Quirk of Rockland. I don t mind making the hour and a half trip to Rockland because I know the process will be smooth. Brian has been great to work with and always finds the perfect vehicle for me. Rich is excellent and it s always a pleasure dealing with both of them. I would highly recommend this dealership!

  Paul Willis
2 years ago
I have been dealing with the Fuller dealership for years. Just recently the Knox County Airport purchased a new GMC 3500 dump truck. I just wanted to thank Kevin and Rich for their patience. Kevin did a job keeping in touch with us thru the whole ordering process. Thank you Kevin and Rich. If you want a great price on a great vehicle, stop by Fuller and see Kevin. He will do a great job for you.

  Catherine Hobson
5 months ago
The Quirk Chevy/GMC team was professional, courteous, and friendly. Avery, my sales advisor, treated me with respect and understanding and was mindful of my time constraints, which I appreciated. I would highly recommend!

  Josh Stearns
10 months ago
Robert was great made the experience fun. The finance guy forgot his name sorry was great also. They had all the paperwork ready for us when we got there it went so smooth even after I threw a curveball at them and had to redo some of the paperwork. I d say one of the best parts was how Robert interacted with my 6 year old daughter she had so much fun buying a truck normally it s a pretty boring experience for a kid. We will be coming here for are next vehicle!

  Denise Singer
a month ago
Courteous and quality work. I always enjoy having my car repaired at Quirk

  John Lichtman
3 months ago
it was ready when they said it would be and has been driving great since they put in the new transmission

  victor malmstrom
5 months ago
Everyone was very friendly and helpful and enjoyed the experience of purchasing a new car thank you guys for everything and thank you Shawn.

  Leah Chamberlin
a year ago
I have worked with Brian Bartlet in the past and this was my first experience working with him from Quirk. The experience was simple and his customer service, follow up, and timeliness was excellent! He was knowledgeable and great with my correspondence. I will happily recommend my friends to visit Brian at Quirk in Rockland.

  Tammy Whirty
5 months ago
Everyone was great and helpful. I loved dealing with Brian, but the whole office is great to work with.

  Chris Reynolds
a year ago
Brian was an awesome salesperson. No pressure, wanted me to know every fine detail. Kevin was awesome at setting up the financing and explaining every detail. Great team and atmosphere. Will recommend to others.

  linda mcfarland
a year ago
Customer service in the repair area sucks. Matt was the best. The young guy very helpful. Older bald guy needs better greeting skills and Not greet Customer with I hope you have a apt. Younger one said can I help . So a week ago i came to get my tire checked they only added air to tire instead of finding out why tire was low . They said there was a truck in front of the bay door so they could not bring my truck in because the truck was delivering Thanksgiving baskets to staff. So over Thanksgiving weekend my tire was down to 13 psi. And there was a nail in my tire. So could not leave my house to go for family dinner. If they had checked my tire before and not just added air they would have seen the nail. Oh they were kind and second trip for same problem a week later they only charged Me 1/2 price to plug my tire. Hope they enjoyed they Thanksgiving dinner I was not able to have one

  Barb Smith
a year ago
As usual, everyone was helpful and gave me excellent service. And because I had to cancel my appt 2x because of the weather they were very understanding! I did get a survey from Chevrolet but the instructions were not very clear and I only gave one star when trying to figure the process out. Quirk is my #1 dealership!! Barbara Smith

  Rick Day
7 months ago
Took car in for ABS and TPMS issue. Staff could not determine brake issue [no codes showing], and despite rotating tires, apparently did not bother to inspect brake pads since I had to replace ALL brake pads and rotors 3 weeks later since they were metal to metal contact. Additionally, calls to speak with service manager went unanswered.

  sarah gebert
a year ago
Kevin was very helpful and finding a good finance package for me. He was knowledgeable, able to answer all my questions, and made the entire process enjoyable. Brian helped me find the perfect vehicle to suit my families needs. He called me to let me know that a vehicle I was interested in would be arriving soon which ultimately was the Acadia LTE that I purchased. Thank you to the entire team at Quirk in Rockland for helping me find my dream car, making it affordable, and making it a fun experience!

  Lucinda Hall
7 months ago
I had a wonderful experience from start to finish!! Everyone that I dealt with was friendly, knowledgeable, and focused on my needs and desires. I was very impressed!

  Parker Hennessey
11 months ago
DISGUSTED. If you want to pay $160 for two air filters by all means go here! I waited three hours for them to do an oil change, replace air filters, and a multi-point inspection. REDICULOUS. They did not give me the free $20 off oil change and never even go a sorry! Dont go here - youd do better with a backyard mechanic!

  Anthony Winchenbach
a year ago
We worked with Robert Lacasse at the ROCKLAND quirk location.We stopped by and took the truck for a test drive.There was no pressure from anyone involved.I returned a couple days later to purchase the truck.Robert was great during the entire transaction, he took the time to walk me through the features of the vehicle which I can honestly say no other sales person has ever done.Thank you to all involved at quirk.

  Deak, Gary Lundlee
a year ago
Robert Lacasse was phenomenal in his care for me and my needs. He went over and above what I could have ever expected him to do for me; and, I hope you'll have him teach classes on how to care for your customers.

  Jordan Giroux
a year ago
I was working with Brian on a 2022 Chevrolet 2500, was offered a trade number. Didn t ask for a penny off the truck I was buying, we were about 2500$ apart on trade numbers. He said he couldn t do anything I would need to speak to a manager and he is at the chiropractor and will call me once he comes back, I said perfect gave him a credit card said please take a deposit I want the truck would just like to finish numbers even if we can meet in the middle or something. Either way I want the truck and need an upgrade. This is roughly two weeks ago. I text Brian this morning, the respond I get, trucks sold lovely not sure the point of giving credit card information and such to just be jerked around. Definitely do not recommend this dealership at all.

  Michael Conners
a year ago
I have been shopping for hard to come by 2500 trucks for months. I've been to many different dealerships in New England, including the one that I have done business with for over a decade, no one followed up or did what they said they were going to do. I happened to be in Rockland and drove by the lot and saw a 2500. I stopped in and was greeted by Robert. The truck on the lot was a diesel which I was not interested in. Robert was the only sales person who took the time to help me order a truck, he followed up and kept me updated on the status of the order throughout the transaction. When I took delivery, Robert had all the paperwork done and ready to go. He even followed up with me the following day to make sure everything was okay (something that no other dealership/sales person has done). This dealership is 1.5 hrs +/- from where I live and, there are other dealerships approximately 10 minutes from where I live, but based on the experience with Robert, I will certainly be driving the 1.5 hours next time I'm ready to purchase.

  Brandi Wheeler
2 years ago
The entire experience here was the best! Drove down from Skowhegan and was not disappointed with any aspect of the buying process. Brian was great! He was super easy to work with and I would highly recommend him to anyone looking for a low stress purchase.

  Arthur Hutchinson
3 years ago
Never bought a vehicle from them but use the service dept a couple times personally and alot at work. The service desk is absolutely wonderful. Very accommodating, helpful, and polite. The techs really only have one issue. must not know what a torque wrench is. Almost everything is either on to the point a 1500ftlb air impact almost wont remove, or finger tight. Again, the folks are wonderful and very nice. Just give you bolts a double check.

  Yvonne Schiavone
8 months ago
Kevin in service is awesome and he had my three appointments in and out in record time. Give this man a raise!!

  Linda Lorenzen
a year ago
Everyone was friendly and polite, they communicated with me about my service, and the waiting area was clean and comfortable, plus they had really great coffee