Prompto 10 Minute Oil Change
4.5 (128)
74 Camden St, Rockland, ME 04841
(207) 594-8884
promptooil.com
Claimed
Accessibility
- Wheelchair accessible parking lot
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
J. Roc
2 months ago
Professional, courteous staff along with knowledgeable as they replaced my oil pan drain plug that had been rounded by someone else for free! Highly recommended thank you again team prompto
KY Guthrie
2 months ago
They broke my oil checker and didn't tell me when I noticed and went back they said the lady in charge said knew who did it and fired him and would replace the oil checker and when I went back they knew nothing asked if I called the regional manager and the lady said to just bring it back and they would refund me the guy gets my number and wait for the call and no one calls the. I finally call and they said they paid me already when I went in so the regional manager straight up lied and probably kept the 39 bucks
Andrew Smith
4 months ago
They stripped the sump plug thread on my Sienna and I had to get a new oil pan -$500 installed. Per the owners response I have reported the issue to the store.The store have made no attempt to contact me at all....
Jordan Stephens
5 months ago
I've been going to this exact prompto for years. Everyone is super friendly, quick, and to the point. Prompto should be investing in the employees that are there, Michaela should get a raise!
Crystal Nittinger
a year ago
Didn't have my oil on my 1st try but they topped off my washer fluid for me. Went back when they told me to and they had my oil. Very clean, efficient and didn't cost a fortune. Highly recommend!!! Their employees were great too!!
michael rinaldi
a year ago
It was a convenient and quick oil change, but they do not do all the checks they say they do on their website. I had to let them know to fill the windshield fluid, they claimed to check the air filter, but I did not see them do that at all and I was watching, nor did they check tire pressure. So they are good for a quick oil change, but don't rely on them to do a check of everything else.Service: Oil change
Patricia Drolet
6 months ago
Great price, quick oil change!! Courteous service
Seth H
9 months ago
Staff here are professional, good communication, and speedy! Great place to get an oil change in a pinch.
Melissa Libby
3 years ago
These guys were great. Went in to do an oil and filter change and they spotted a huge rats nest in the air filter! My dad's a mechanic so he will replace it but they offered and didn't even pressure me when I declined and decided to have my Dad do it because it's his car. Lol I would totally recommend this place to everyone and you absolutely can't beat the price and they were all so nice! Easy 5 star rating!
Cindi Fairfield
a year ago
Staff is awesome!! All work well as a crew.....actually very cool. Of corse the price is the best!! Been using this one for years now.
Ryan Economy
4 years ago
Super quick and great service at this oil change. The prices are great and are worth coming to if you need a quick oil change as well as refilling other things in your vehicle. The service is fantastic. The entrance is kind of awkward for the vehicle and leaving is sometimes challenging but other than that, it is great.
David Kellogg
3 years ago
We got in and out in a very timely manner. They don't try and upsell you things that you don't need. My only complaint which is minor, is that they don't have enough parking, if they could expand that would be great and definitely benefit everyone. Because getting in and out of their parking lot can be a challenge. But overall I do highly recommend them.
Frank Owen
a year ago
Fast and friendly, and took the time to show me items to keep an eye on. I d definitely recommend you give them a try.
Ashley Stinson
4 years ago
Ive used them for the last 4 oil changes now and am very happy with them. The workers are courteous and professional. True to there name time wise, I drive over from Camden on my lunch break, have my oil changed, and still get back with plenty of time remaining to actually eat lunch!
Jon Andujar
2 years ago
Incredibly fast and very friendly. I've never had a quicker oil change in my life. They checked the air filter too. Thanks!
Elijah
2 years ago
I don t normally take the time to leave reviews but these guys were awesome! Very fast and well priced. I ll returning for my next oil change.
Magdalena Belardo-Lerch
a year ago
AMAZING customer service. Honest staff, great prices. Won t take my business anywhere else. Great people!Service: Oil changeService: Oil change
Brendan F
a year ago
They are fast but bring cash if you want to tip the oil change guy.
Ryan Roberts
6 years ago
They were the best. I have a 4 runner they has a skid plate covering the oil filter. And it was stuck. No complaining from these guys. I would highly recommend. Friendly and great prices
James Landi
2 years ago
These gentleman perform efficient oil and filter changes and check basic serviceable elements of your car. The price and time involved all accrue to a very positive service and customer experience
Sally Ploski
6 years ago
The people were friendly and service was fast, a little too fast. They show a list on the wall showing what they do during standard oil change; one of which was checking all the tires. I had to ask them to do this when they said I was done. I can't help but wonder how many other standard things they just overlooked. Just saying.....
Jane Doe41
5 years ago
This place.....! We used to have our oil changed here regularly. In recent years, tho...The staff is usually Always high on drugs and Not focusing on their job. They can be seen, openly doing drugs, out behind the building, between customers. On our Final visit, they weren't paying attention and unplugged a wire, involving our transmission. We didn't realize, till we were a ways down the road. The transmission could have been severely damaged, had we not noticed this. The service charge was $100, to fix this mistake. It was brought to the attention of the manager. Apparently, they just Can't seem to hire Reliable help. As a result, we no longer go to the Rockland Prompto.
Walker Hutchins
5 months ago
Great and courteous service.Service: Oil changeService: Oil change
Cameron Freeman
2 years ago
Long line, but worth the wait for the excellent staff and amazing prices, I recommend knowing what type of oil you have in your car currently cause they have different types that range from cheap to expensive
Eliu Maciel
3 months ago
Fast and friendly service
Josephine Wood
3 years ago
Great group of guys doing their job well. Appreciate their service to my car transportation. I do a lot of driving so I want to keep it in good shape for the road.
Richard Demass
2 years ago
Quick and out the door.havent had any issues.get oil changed on 2 vehicles.they never forget to grease them
Stacy b
3 years ago
Quick and efficient it seemed like they had a great team working. My best experience at Prompto.Service: Oil changeService: Oil change
Clay Merritt
3 years ago
Pulled up , didn't have toget out of the car. Awesome guys, great service. Less than 10 minutes.Service: Oil changeService: Oil change
Kraye Grymonnt
a year ago
Delightful crew. Pull in, sit in the car. 15 minutes later, out I go. Def the place to go for an oil change.Service: Oil changeService: Oil change