Impact Auto Inc.
4.2 (59)
90 Houlton Rd, Presque Isle, ME 04769
(207) 760-9399
impactautoinc.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
J H
a week ago
I'm very happy with the all-around service I received. From the time I walked in the door, they were very professional. They provided a rental vehicle. The outcome of the body work was perfection. Thank you, Impact Auto.
Markness Falls
3 days ago
Told 2 days, took 4... no loaner cars or help with rental. Then demands cash or Certified check which if u don't use a local bank good luck with that. Also never called when done or back in regards to cash or Certified check. Can not recommend, and over priced for area.
LaNita McDonald
9 months ago
Dennis was very helpful! We were feeling awful about our wreck, no injuries, and he made it easy for us to collect our things from our rv, and he worked with our insurance to get our claim handled.
Wayne StPeter
2 months ago
Very good service. Fast and quality work. I see posts saying it's expensive. People if you want cheap work you won't get quality work!!!
M G
4 months ago
Called for a flat tire swap over about 2 miles from their shop on a sunday morning. Was told they don't do flats just towing. Website says otherwise.
Mieketta Kane
2 years ago
A few weeks ago I hit a deer and on a recommendation I went to impact. The work was awesome and the people there went above and beyond with the rental service. Very happy with them and plan on going back again since my mechanic of ten years retired. thanks again.Service: Body & TrimService: Body & Trim
Dustin Richardson
a year ago
These guys do excellent work. I mean top notch! You get what you pay for and these guys are fair and the work is awesome. They really have helped me out several times. Thanks guys.Services: Body & Trim, Car towingServices: Body & Trim, Car towing
Triple Tee Solutions Inc
2 years ago
I visited this outfit for a simple car door trim fix and was given a quote.Few weeks after, I went for the actual fix and upon payment, I was given a different bill. I pointed this out and was told it s a variance in the item price.Upon getting home, I decided to verify and realized that the price on the item replaced and labor charge were both inflated.I called the Manager of this establishment to register my displeasure because simple courtesy demands that I be informed of a change in price before rendering a service and not just blindsided. To my utmost surprise, the manager was rude to me on phone and dropped the call on me. This was complete service failure and totally unprofessional!I m glad you didn t deny your actions as stated above.Maybe if you did check your payments, you will know the customers you work for.Just so you know, Triple Tee Solutions Inc is the company you rendered the service to. My name is Ayokunle Kolawole. Go and check your records.Service: Body & Trim
jeffrey deforest
2 years ago
Well met the owner in a interesting way .They towed our car.But even thou it could have gone real bad and been real negative it turned positive and respectful ,not by anyone giving in but each talking andlistening to each other s point of view .That s why I would go back in heart beat. Do yourself a favorstop by I think you will see it s a place you want to give a shot. Beautiful shop that screams Confidence.Peace and God Bless Jeff and DeliaService: Car towing
RAMI ABU OBEID
a year ago
I was used this company they are very expensive make ask them before started he avoid my question about priceHe can fixed on the road but he want to tow my truck to his shop for 0.8 mile he charge me 750. $ and he fixed brake chamber not the reason to losing air the main reason airbages even I told him to check it he told all of them ok but not and he charge me 5 hour laber to change chamber,to fixed chamber take not more than houreHe charge me 1662.39$ for nothingI m not recommended at all be careful be careful ,very expensive
Regina Larsen
a year ago
These guys are amazing! They were very meticulous about my auto body repairs and tire swap.Services: Body & Trim, Tire changeServices: Body & Trim, Tire change
Samantha Sharpe
a year ago
I called this company in a pinch to pull a unit and trailer out of the mud. The driver was professional , quick and soo sweet. Highly recommend this company !
Derek Clair
4 years ago
Sales and service have been amazing with each vehicle I ve purchased/fixed here. The owner and crew have been great. Would absolutely recommend, and will be getting my business in the future.
Michael Stiggle
3 years ago
I went to Impact Auto on 2/23/2021 to get a estimate for a estimate for auto repair work. I went to the side door an went in ,I observed 2 guys working on 2 vehiclesan the owner Brent Willetec ame out yelling & screaming at me to go to the office door, which I did when I got to the office he continued to be verbally abusive I asked him is this how you treat your customers? What dud I do to you he states I was weird to leave the property an that he was calling the police to have me arrested for trespassing !! He acted like a Karon an called the police when no crime happened despicable behavior
Andy Ball
a year ago
You can tell the Owner really cares about his Customers & his Community! Class Act & Great to Business with!
Chris Beaulieu
4 years ago
I ve purchased several vehicles from Brent his crew and their quality is top notch! I wouldn t take my vehicle anywhere else for body work and paint.
Ryan Rackliffe
6 years ago
Brent is a pleasure to do business with and his work quality is amazing! The facility is beautiful and equipment is state-of-the-art!
jot sandhu
10 months ago
Even one star is more for them bad worse worst
Chet Condon
6 years ago
Impact auto has a great shop. Brent is definitely focused on customer satisfaction.
Star City Rentals
4 years ago
Quick service! Always willing to help. They go above and beyond!
Becky
2 years ago
Great people & top notch service.
Billy D. Hardy
2 years ago
Excellent work. Highly recommend.
Paul Brown
2 years ago
Got me home and had a solid price..
Brent Dyer
4 years ago
Great work and fantastic integrity.
Anna Gallagher
5 years ago
Nice vechicals and reasonable prices.
Mark Fullen
6 years ago
The best place for vehicle repair.
Lori Goding
3 years ago
Fast friendly knowledgeable service
Sierra
4 years ago
Poor customer service through Facebook.
Erik St.Peter
4 years ago
Best in the business