NAPA Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Eric S. Cyr
7 months ago
They refused to honor a lifetime warranty of one of their brake calipers. I had to go to a different store to get it replaced. Be wary of this store.

  Jeremy Grady
2 years ago
Excellent service!The person had my parts ready when I arrived and accommodated a last minute request for windshield wipers which took him on a trip through the store to locate 3 matching wipers for me. After I paid he then carried the items out to my vehicle for me.

  Patrick Bion
7 years ago
Great staff! Peter absolutely saved us a lot of money, time and stress. Thank you, Peter!! He took the time to understand our electrical issues on a very custom camper-van setup, and with his great knowledge had it issue figured out straight away. We were on the road again after 5 minutes.

  Eric Maughan
7 years ago
Had a great experience here. The manager was really helpful, and spent a while in the parking lot helping me diagnose and fix the problem. I felt like he'd spend as long as necessary with me, and that his goal was to fix my problem rather than to sell me something. I'm coming back next time I need something.

  Sarah Dee
5 years ago
I cannot say enough good things about Napa, their customer service is outstanding! I had to buy a new battery. My old battery was a pain to get out, but Vik from Napa took it out and put the new one in with amazing patience! I highly recommend this store.

  Andrew Curran
3 years ago
I was just in your store, and none of the employees were wearing masks. I asked an employee if they had made the "collective decision" to not wear masks, and he said yes. I told him because of that choice I would not be shopping at that store. If you don't care enough about your customers I will take my money elsewhere, and make people aware of your choice to not protect your customers from the spread of the Coronavirus Virus.

  dan hults
3 years ago
I walk in here the other day, this lil skinny punk and I guess he is the manager there? Nick, well he had a bad attitude was rude, he actually told me to go to Oriellys While calling me names as I walked out. I couldn't believe it. I will never be going to Napa ever again. His co workers were all watching youtube on their computers. 5 people standing around out back talking about another employee and making fun of him. This dump needs a serious overhaul.

  Kristin Salway
2 years ago
I was having trouble getting some new wipers on our vehicles and the guys at this store could not have been more helpful! They took the time to come out and replace them for me. Best customer service ever! Thank you!!

  mary otul
6 years ago
EXCELLENT...Peter was the bestMy a.c. went out and my 84 year old mother is in the car , Peter showed me what to buy and how to use it. He was the best .All cool on a 91 degree day in Portland

  Rhonda Murphy
5 years ago
Very helpfully and sense of humor!Bought windshield wipers and they put them on for me with a smile in the cold!thank you

  Khris Gerrish
3 years ago
Great knowledgeable and friendly staff ready to help out with whatever project you got going on.

  Jeffrey Berry
a year ago
Excellent service straight shooters

  Samuel Workman
6 years ago
Napa is great for pretty much any and all car parts but I was unable to get any motorcycle parts and was forced to go to power wheels.

  James Quatrano
11 months ago
Great People , great prices, great to deal with.

  Jim Stewart
6 years ago
Like all of the corporate run Napa the staff is underpaid the staff is not as knowledgeable as they should be and there is never enough people in the store behind the counters to take care of the customers in a timely manner

  B F
a year ago
Parts that break the same day. Stay away from napa brand anything.Don't shop here and definitely don't work here.

  Gordon Whittemore
5 years ago
Went down to get a lightbulb for my car which they actually had in stock a lot of places that I called didn t have it thanks Napa

  David Reed
3 years ago
Very helpful staff...but stay away from the NAPA bulbs

  Daniel GB
2 years ago
Really helpful staff. Affordable prices.

  Gordon Whittemore
6 years ago
Order the parts over the phone and they are ready if in stock. If not they order and call you when they come in.

  connie gonzalez
4 years ago
They help me when V I P wanted money. So thank you NAPA

  Dannette Killimger
5 years ago
Not one person asked me if I needed anything or said hello

  William Nadeau
5 years ago
Found the sales people quite knowledgeable and helpful.

  Al Buck
6 years ago
They don't know there parts have to wait for long periods of time

  Roger Dickinson
4 years ago
Good prices helpful staff

  Sean Thompson
a year ago
Ton's of auto parts, yet a little expensive

  Lesley Jones
5 years ago
AMAZING CUSTOMER SERVICE at all locations.

  Drive Safe Ride Smarter
5 years ago
Great customer service as always

  Jane Doe
5 years ago
Very helpful counter staff.

  Tim Twomey
7 years ago
Good source for auto and marine parts