Auto Care LLC

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Dave Richards
a month ago
At 56 years old I've had many cars and both good and bad mechanics. Joseph and his team were great! I live in PA and bought a used truck in ME. I bought used running boards, a bed cover (both of which were wrong size). Joseph made them both work. The tailgate would not open, he fixed that but told me the lock was not working. I said don't worry, I won't need the lock. When I picked it up it was fixed. They even stayed open late on a Friday to finish all of the work. Can't recommend him enough!

  Michael Ninjangulo
5 months ago
Exemplary service! Our usual mechanic couldn't schedule us in for over a month so I called a couple garages and despite having a busy schedule, Joseph immediately squeezed us in and had the job done in under a week while keeping me updated the entire time! Incredibly reasonable prices and no extra charge for prioritizing our vehicle.I absolutely recommend Auto Care and will again call upon his expertise the next time we require repairs.

  Chenyi Xiang
8 months ago
I have get my car repaired twice here, one for winshield replacement and the other for bumper change. Every time Joseph helped me a lot and he gave me a fair price compared to other auto shops. That is why I want to continue to get my car repaired here.Services: Transmission, General repairs & maintenanceServices: Transmission, General repairs & maintenance

  Jason B
2 months ago
Phenomenal customer service and practical pricing. Man of quality, very attentive, meticulous and fails to cut corners. Very good experience and highly recommend for body work to include rocker panel replacement and insurance claims. 2015 GMC YUKON XL

  phone person
4 months ago
I really want to be able to recommend this place, because Joseph (owner) seems like a genuinely nice guy. However, my experience was not good.I brought a car in with a rattle in the underside. They suggested replacing the resonator and midpipe. A too-long length of midpipe was installed, and the error was clear, since it could no longer contact the hanging brackets, but instead of re-ordering the correct part and re-doing the work, they hid the error. They forced it to connect with the muffler by heating part of the muffler pipe and bending it, and I did not find all this until I replaced the muffler a year later. (And of course, the new muffler had to be similarly mangled in order to fit the pipe.)The too-long midpipe hung very low from the undercarriage, so I had another garage weld on a new hanging bracket to help brace it. And, after all this, the rattle persisted, so finally I tracked it down to a loose heat shield and fixed it myself with a $2 hose clamp.I am raising my review to two stars simply because I did not pursue a resolution with Joseph. Perhaps he would have made things right. But I did not want to go through another round with this garage.I am a repairer myself. When something goes wrong, and it's your fault (or the fault of an employee), it's important to fix it correctly and disclose this to the client, even if it's uncomfortable or costs you money. That is part of the cost of running an honest business. It's also important to inspect the work done by mechanics you've hired.

  Mathieu
2 months ago
Thank you Auto Care LLC under Joseph Desire management Dealership for your good job you've done for my .For anyone who needs help for his/her car, find Auto Care LLC at, 1041 Ocean Avenue, Portland, ME, USA. You'll not be disappointed!

  Riley LaRose
2 months ago
Only place I bring my cars. Entire family goes here, honest hard worker and efficient! Definitely recommended! Care sales also with very nice cars!

  Craig Martin
9 months ago
Joseph did an amazing job on my two vehicles with a recent paint job I needed. One was a surprise for a teens first car and it turned out beautiful. He was excited to see it himself and drive it home. Thanks Joseph.

  Anton Ascanio
a year ago
Joseph could not have been more professional and decent. He s a wonderful asset for this area and we are beyond happy to have him and his business here as part of our neighborhood. We will use Joseph s services in the future for our auto needs.Service: BatteryService: Battery

  Adam Fowler
3 years ago
Bought my partner her first car from here about a week ago. Joe was very responsive, helpful and willing to work with us to get her into a safe and reliable vehicle. The process of meeting with him and purchasing the car was smooth and simple, and he told us that he would be more than willing to work with us on future needs of the car for a good price. My partner loves her new car and I m happy she was able to have a good experience buying her first vehicle. We will definitely be going back to this shop!

  Greg Pucillo
2 years ago
Joseph was incredibly accommodating in scheduling an appointment and very helpful his performance of a thorough diagnostic on my car. The whole experience, which could have been quite stressful, turned out to be a very enjoyable and informative one. His knowledge and willingness to help me out really got me out of a tight spot! I will always be grateful and would recommend his services to anyone.Service: Auto engine diagnostic

  rsb butler
2 years ago
Did some great work on my car at a very reasonable price. Fixed another mechanics damage to a wheel and did some great bodywork at a good price as well. It ended up being more than the original estimate and he was willing to work with me on price. Didn't do junk bondo work either, cut a piece of steel, welded it, and matched factory paint on the underneath. Highly recommended

  Sarah Goode
3 years ago
I highly recommend this shop! I had a wonderful experience, and I never thought I would say that about having to deal with car repairs! Joseph, the owner, is such a genuine person he was so nice to give me a ride back-and-forth home and to the shop when I dropped my car off and had to pick it up! The mechanics there do a wonderful job & the cost I thought was very reasonable. I had a starter replaced, headlight rewired & an inspection done at the shop. The quality work was done quickly and it was so convenient.Service: General repairs & maintenance

  lisa prentiss
2 months ago
Best customer service. Completed all work quickly- and the owner is very kind!

  T W
3 years ago
Joseph saved our Christmas week! We had a last-minute car issue and no one could take us all week but when I called Auto Care, he said come on by. He gave me a ride home, and called an hour and a half later to let me know the repair was done. He even picked me up at home!! He did a great job, and his prices were very fair. I wouldn't bring my car anywhere else.Services: General repairs & maintenance, Auto engine diagnostic, Engine repair

  Justin Kashuba
2 years ago
Great service. Our vehicle needed an inspection sticker and after going to a couple places in Portland Auto Care LLC was the lowest price so we went with them. Glad we did because the owner Joseph was professional and performed quality repairs in a timely fashion and even went the extra mile! Support your local business while receiving great service for your vehicle at Auto Care LLC.Services: Tires, Steering & suspension repair, General repairs & maintenance

  Leslie Sanford
2 years ago
I had a sudden needed repair for my engine splash shield and Joseph kindly and quickly got me in that afternoon. He and his team were friendly, professional, and fixed my car quickly. Will go again for all my other car needs!

  John Bagonzi
3 years ago
Joseph is honest and does the job very well. He gets things done very quickly. I recommend anyone to go to Auto Care to get their vehicles repaired .Things get repaired within one day. Very very good place to go to get your car repaired.

  Future Welcome
3 weeks ago
I get this garage from my friend and they really fixed my car as it s supposed to be , now my car is new

  olu steven
3 years ago
I've known Joseph the owner of Auto care LLC is a good guy that care for customers satisfaction, give good treatment to his customers have known him with. Also, his company give the best quality to all his customers. I will recommend him to all that needs Auto care.

  Michael Kane
3 years ago
Joseph is very professional and delivers on his promises. I had some bumper damage that needed to be fixed and he went above and beyond matching paint and making the damage disappear. I know he s not a body shop but if you have a bit of damage in need of repair I would recommend consulting him. I will certainly go to him for mechanical work in the future.

  Joseph Pasqualina
3 years ago
I bought a 1993 Mercury Grand Marquis in Falmouth. It was very clean on the outside so I got it. I had a crown Vic and they are very strong cars that last a long time. I went to get it inspected at Paulin tire and they said it had a number of problems. Took the car to Kars Service. They told me junk the car. I was disappointed. It was very clean with almost no rust. I called Joe he looked at the car said all the problems the first two guys said but he said he would fix the car because it was a good car. He did. That was a couple months ago. I ve been now running car as my daily driving and have not had any problems. I looked at the job he did on the car lift one day. Joe did a excellent job. That car has 137,000 on it. A 4.6 liter Ford easily can last up to 400,000 miles. I will have this car easily for 10 years all because of Joe. I will never take the car anywhere else. He is the best Mechanic in Portland.Services: Steering & suspension repair, General repairs & maintenance, Wheel alignment

  Cynthia Marr
a year ago
Sold my granddaughter a Lemon she saved her money for 8 months the car he sold her had bald tires, she had just got her license and slid off the road in some snow flurries . Now the transmission is gone! She has given $6000 and has not had a vehicle for 2 months!! Very sad & frustrating!Services: Transmission, TiresServices: Transmission, Tires

  luis Tati
3 years ago
Joseph is a very good professional. I been working with him a year and half ago. I repair cars , brought and sold car to him. He is a very good professional.

  Robert Rock
3 years ago
Joe is a great guy and very professional. I couldn't be happier with his service. His prices are fair and his work is 2nd to none. Ill definitely be using Joe in the future and couldn't recommend him highly enough.Services: Steering & suspension repair, General repairs & maintenance, Wheel alignmentServices: Steering & suspension repair, General repairs & maintenance, Wheel alignment

  Jimmy irankunda
2 years ago
I would like to thank this service they did a good job of helping me to fix my car. They are professional in what they do. God bless you a lot and keep increasing more customers coming to your company.Services: Transmission, General repairs & maintenanceServices: Transmission, General repairs & maintenance

  Charles Hebson
4 years ago
Joseph took great care of me. Some paint work. Did a fine job, reasonable price, very prompt. Recommended.

  Rodents Biacho
2 years ago
I went three different garage to check my car to mechanic told me to go to junk my car I checked in the pool and mechanic shop with good review I found Auto care LLC who is Joseph D Hatungimana the owner I called him to ask appointment to check my 2006 Kia Sedona He check my car for free my van it was very rusty Joseph repair my car I was surprise when he show me what he did he put new metal he fix it and the coding or my van underneath for good price Joseph is great mechanic I will never take my car anywhere only Auto care LLC I trustI recommend anybody I need to fix it his car again Joseph is professional he got a nice dog he know how to take care of the customServices: General repairs & maintenance, Auto engine diagnostic, Auto engine tuning

  Stephanie Arbaiza
3 years ago
He has very good prices and very friendly. He does a great job. I recommend this place to anyone who needs their car fixed.

  Lawrence Robinson
3 years ago
Joseph and team was very easy and professional to work with. Brakes where repaired in a timely fashion with no issues.Service: BrakesService: Brakes