Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
HODGEE69X
a year ago
I had a bill placed on my back door that blew away with the wind. I called and asked to have the bills put into my mail box. No problem they added it to their notes and they didn't charge me the late fee price's. The next delivery the bill was in my mailbox like I asked, but the following one was hooked over the handle of my mailbox. I called telling them they need to make sure it gets into my mailbox. I received a rude tone from the secretary and had to pay the late fee. The next delivery I didn't get a bill in or on my mailbox.
Dustin Holmes
5 years ago
I have used Dead River Oil for years. Their prices are about the same as everyone else's and I have only had 2 issues with them in the 13 years I have used them for my oil company. First time they filled my oil when I ask for 100 gallons. I let them know and they said "Oh, that's our fault you keep it!" !!! woohoo! The second time I had called and made a payment with them and a week later they delivered 100 gallons (my norm when I call them) that I didn't ask for. I called and they let me wait an extra month before I had to pay. Which worked out fine with me cause I was going to need oil anyways cause it was very cold out the next few weeks. Over all I am very satisfied with Dead River and will continue to go through them for my Oil. Thanks Dead River.
Mark Libby
5 years ago
Worst customer service ever. My wife called and ordered oil ,asked when to expect delivery. She was told no idea some in the next week because of a storm. I found this odd so i called the next day, and got the same answer. I asked her you can't tell what day you are going to deliver in the next week? She asked what my level was i told her 1/4 of a tank she said well you do know that"s 60 gallons right? I told her i was going to check to see if someone else could do better, her response was well good luck with that, not what a customer wants or should hear. Bryant Energy delivering same day. Called back and canceled my order. Just so you know you are not the only place to buy oil.
Mike labbe
3 years ago
Hired this company to install tank during installation at $6000 I called to fill the tank and was quoted $3.09 a gallon 4 days later the truck filled the tank at $3.69 a gallon. I was told they calculated 300 gallons a year in consumption meaning I pay the highest tier amount based on usage. Used 200 gallons since mid November. Installation looks like a child did it. These guys are just about making money service at the highest prices.
Jeff Lemmon
5 years ago
Dead River Oil is the biggest in the area and man do they know it!!!Disorganization could not possibly explain their shortcomings. They are by far the most expensive.By FAR the most uninterested and corrupt.They have lied to me more times than I can remember.Yes, I am done with them now....fair warning: Do Not ever believe their promises, especially if snow or a holiday is expected.They have no compassion, no service and most expensive in the county.
Ashley Westgate
5 years ago
I could have never been so disappointed with a company like I am with DeadRiver. Not only do they make promises they can t keep, they also mistreat their customers as well! Just about everyone that works there has the worst attitude I ve ever seen towards a customer. Definitely going with someone else from now on. They need to learn how to respect their customers and actually provide the right kind of customer service. Definitely would not recommend DeadRiver, you re better off taking your business elsewhere.
Sarah Dowell
2 years ago
Worst company ever to receive oil they would say hey you have to pay for the delivery but we don t know when we re coming
Douglass Kinchen
a year ago
Girlfriend Tried to get an account here and they were rude and hung up.