Advance Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Keegan Avery
2 months ago
I went in seeking a fuel pump for a Chevy truck I just bought. I specifically told him the pump in my truck had 1 connector, not 2. I was reassured by the clerk that the one I was buying had 1 connector. Lo and behold I get home and there is 2 connectors(wrong part). Not only did I get sold the wrong part, they refused to let me return it because of some electrical return policy . I even returned to the store the same day to the same cashier! Wouldn t recommend this store unless you want to walk out 180$ short

  Angelica Dwyer
9 months ago
I had called to see if they in fact had a specific part in stock. They told me over the phone after asking twice if they had it, that they in fact had it. They pulled it to hold it. Unfortunately it was the wrong part as it went to a different vehicle. Then gave me the wrong part telling me it was the right one. Got all the way home and realized it was not the right part. Had to wait for the next day to go return it. Called them 21 times, never answered the phone. When we showed up 1 hour after opening time the guy was just standing behind the counter doing nothing as the phones were going off. I made sure it was the correct part and went off on my way. Took my old part to match it. Not very happy.

  Jenny Groverr
9 months ago
I purchased blinker bulbs from here and they did not fit my car at all. The cashier said they was the kind that the catalog said fit my car and because I opened them, they would not take them back. My fault for not checking first but heads up to check the part you need before trusting their 'catalog' or just save the headache and go to O'Reillys like I should have done in the first place.

  Kylira158 (Baby girl)
a year ago
Went here yesterday for a replacement starter so we could use the military discount and ensure we were ordering the right part vs ordering it online ourselves only to be told by the young guy at the counter that he couldn't find anything in the system. Drove half an hour away to another advanced store in Windham while visiting family and we were able to order it there and get it shipped on the hub to south Paris. Clearly someone is unfamiliar with the search engine and requires more training.

  Douglas Kilgore
5 months ago
Always good parts store.

  Thought Garden
2 years ago
I went in to get 02 censors, I called first to make sure they had it. I get there and the guy goes back to get the part. His partner who was busy making excuses to a customer turns around and yells to the other guy "your getting the wrong part" and yells the part number to him. They gave me the part and completely neglected to tell me it was a universal O2 censor and not specifically for my car. poor service, by poor employees, who are just doing the bare minimum. Nice enough guys but come on man.

  Phil Brown (Kreachur)
2 years ago
Super helpful friendly staff, always have what I need and if they don't they will have it in a day or two. UPDATE mostly new staff couple of them are very dry. Prices aren't as good as they used to be not my preferred parts store anymore.

  Sheila J. Delamater
a year ago
The assistance I received as a woman was superb! They were so helpful. Highly recommend this AUTO Shop

  Sylvia Heald
5 years ago
Very professional clerks. Saved $500.00 on brakes for all 4 wheels compared to what I was quoted at a Chevrolet dealership. They also brought the parts out to my car. Plus $20.00 off on my next purchase for every $100.00 I spent. I will definitely continue to buy my parts at Advance Auto.

  Craig greeley
a year ago
Every time I go in there they know my truck they know me personally know me by first name they gave me what I need and they always ask me if if they need a tape measure and figured that part out yet LOL South Paris you rock

  Gayla Pulkkinen
3 years ago
Over the phone or in person, couldn't ask for better customer service. Suggestions for my questions have always been right on spot. Really appreciate the well-trained and knowledgeable staff

  Travis Wilfeard
2 years ago
The staff here is all around solid, unfortunately their selection has gotten weak and I've twice had tools I bought there break pretty quick, they replaced them no problem, even without a receipt, again, good staff, the store as a whole could be better

  joe Deane
8 years ago
Since Carquest has been bought out. my experience getting a human on the line in under 20 minutes is almost non existent. the customer service aspect is now gone. and its too bad because carquest used to bend over backwards to make it right for us and do EVERYTHING they could to help us out when they could. hope it gets better.

  david barrett
a year ago
customer support and sales knowledge is key. Advanced has both the lock and key for parts sales and know how. (pun intended)

  Janelle DeNormandie
6 years ago
Always friendly and helpful, Jim even helped install my battery so there was less paperwork regarding a core charge!

  sasheppard921
9 months ago
Good service, high prices.

  Achille Belanger
4 years ago
Good Store. Reasonable prices. Knowledgeable and Helpful Staff. Various Grades/ Price Ranges. One of my go too stores.

  Stones
3 years ago
Good .thanx ,you helped me and my granddaughter with her first oil change product sat a reasonable price. Thanx again.

  Katherine Piawlock
a year ago
Very helpful service and great prices

  ScubaD311
5 years ago
Always get good service. Love that they have tools to lend, and they almost always have my parts in stock.

  Dillen
3 years ago
Ive Dealt with "Kevin" and "Dillen" many times and had excellent service every single time!

  Draven Evans
6 years ago
Got a majority of my jeep parts here. Amazing store, ask for "Bobbi Joe" when looking fr assistance

  Beth Gurney
3 years ago
Great customer service and selection of all stuff you could need.

  Samantha Holmes
3 years ago
Needed a battery check. Staff was friendly and knowledgeable. Quick to help.

  Max Tikander
5 years ago
My car's battery died & they spent 30 minutes helping me get it going for free . Thank you Advance Auto .

  Jim Salvatore
4 years ago
Best prices around good customer service manager is the bomb....

  Sarah Walsh
4 years ago
Advance has decent prices. They are usually much cheaper than Napa Auto Parts.

  Thamas Levesque
7 months ago
Poor service and high prices

  Jay Herr
4 years ago
They just swapped out a battery for me very helpful very friendly

  Rob Ripley
2 years ago
Not all employees wearing face covering correctly, customer in store with no face covering at all.On employee was wearing a gater.