Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Sandra Taylor
3 months ago
We trusted them to do what they needed to do for us and it turned into 2 weeks without a vehicle, gave us the run around saying they were short on help, only to find out that the problem was, we were out of gas, they said that the gas gauge wasn't working properly, unbelievable, billed almost 2000.00, Then after paying we had to go find our vehicle only to have the battery dead as a door knob. We are seniors on a fixed income and definitely didn't need this. My husband asked them several times to do an oil change while it was there, and they never even did it!
Michelle Romilly
7 months ago
They bailed us out of double trouble when we blew both tires on our RV. We could not be towed so they came to our location removed tires and came with new ones. When a replacement tire was defective they allowed us to stay in their parking lot and supplied power to our unit. We cannot thank them enough for their prompt service and hospitality. Reasonable in cost. Saved our vacation.
Scott Griffin
a month ago
Great customer service! Always very responsive and mechanics perform top notch service!
Jason Seavey
8 months ago
Absolute 10/10 family run business. They are second to none in the region for all of your needs. If you miss the days of having a family run automotive shop with affordable rates AND technicians who know and understand your vehicle, look no further. Beyond the automotive business, they are a community leaders with a philanthropic vision for enhancing the towns quality of life. T&W s owners are always at the forefront of the towns cleanup day, riverwalk festival, and supporting the town fire department with annual training needs.If you invest in your vehicle by spending your hard earned dollar at T&W, know that there is a good chance it could be reinvested in your community.Services: Motorcycle towing, General repairs & maintenance, Vehicle Inspection, Auto maintenance
Matthew Heinrichs
10 months ago
For our business it has been are go to mechanic for all of our Line trucks and vehicles. I also use them for my personal vehicles always get you the schedule date you need never had an issue. The mechanics and Tammy who runs the front of the shop always communicate with you on repairs and timeline. I would never think about taking any of my vehicles elsewhere.Services: Electrical repair, Exhaust, Auto maintenance, Battery
Kathleen Brown
a year ago
I took my car in to get a front end alignment. (Nick, the lead tech performed the work).The tie rod end sleeve , bar clamps were not tightened and it jumped 6 threads when I was driving it. We could have been killed. My tires had also been pumped up to 40 pounds. If I could give 0 stars I would !Service: Wheel alignmentService: Wheel alignment
Melissa McCallum
10 months ago
I went to them to get an oil change they got me in quickly. Then I had a service engine light come on and they got me in that day to see what was going on. They diagnosed it and fixed it the next day. There are very friendly and help full.Service: Oil changeService: Oil change
Kevin Duren
4 years ago
Thank you for picking up my Lincoln from 3 hours away. We found a mechanical issue that would have left us stranded had we drove the 150 miles home. Every time we've needed you, you were there.
Kimberly Holman
4 months ago
Got a flat tire on our way out of state. While putting on spare, called to see if they could help. Said they couldn't get us in until tomorrow. Not very helpful.
Carole Littlefield
2 years ago
Took my truck in for a few repairs on pick up something went wrong and the engine light came on. I went back in and they kept it, found the issue (an accidental break of my O2 sensor), while they were doing the other repairs. They took care of it and even delivered it to me as i live nearby , definitely was great service Super friendly and kept me updated.
todd sine
10 years ago
Simply SPECTACULAR! I was treated with respect and felt completely welcome at their shop. I live 2 doors down from the shop and they gave me a better deal than any place in the entire U.S. I spent 2 weeks researching pricing and sizes as well as name brands and I could not find a better deal anywhere. Their service is OUTSTANDING! The employees are on top of their game There are not enough positive words to describe my experience. I would recommend them for everything from a simple oil change to a complete heavy collision rebuild. T & W is great!!!!
Bev Pratt
6 years ago
I just wanted to say thanks to T & W for never letting me down. They are always able to get my vehicle in for all its needs, whether big or small! I've been doing business with them for over 25 years and trust them completely!
Kimberly Lander
6 years ago
My family (3 generations) have been using T&W for 20+ years for towing and vehicle repair. We are confident we will always have a good experience for anything done to our vehicles. They are dependable and courteous. And look out for us and our vehicles.
Ethan Duffany
4 years ago
Great service, friendly folks, honest and reliable. Tammy will lend a sympathetic ear to almost any problem you have, car related or not. Check out the photos of some of their towing call outs in the waiting area and their monster Peterbilt heavy haulers!
Shawn Goldthwaite
6 years ago
Got call from my child who is three hours away that there was fuel leaking from the car. After a quick google search, I found T & W and they answered the phone at 10:30 pm. The next day they determined it was a cracked fuel pump module and ordered a used one. Tammy was very professional and knowledgeable. I own a auto repair shop in NH and I could honestly say that it was a pleasure dealing with her. The used module ended up having something wrong with it and they were very good about getting the car in and replacing it with another. Sometimes things don't go as well as you would hope in the car repair business. It is how you handle those problems that separate good shops from bad. I am happy to say T & W handled the problem and I would highly recommend them!
Mgo Reloaded
4 years ago
It was horrible my car wasn't even there for 30 minutes and they still charged me more than a half hour labor and they didn't give me a solid quote before they worked on my car. Labor rate there is expensive. The customer service was horrible. Only good thing was the tow truck driver was nice
Gary Birkbeck
3 years ago
Lady at the front was nice. Other than that it was horrible. "Mechanic" said he couldn't get my lugnuts off without breaking them because they were the lugnut and cap in one. Even though I had just taken two tires off that morning. They told me it would be 8 dollars a lugnut so it would cost around $160 for new lugnuts. Definitely just trying to make money. Awful experience.
Shelby Krueger
a year ago
Been talking to Tammy off and on about a few vehicles before I bought 1.i took my Ford fusion up there after we talked about it being under warranty.I would definately recommend this place for all work Tammy does what it takes to get warranty work covered and the mechanics are very knowledgeable and won't do any unnecessary work unless they ask first.Very very professional deginately my go to shop
Robert M. Pinkelman
8 years ago
I found them to be a 1st-rate, honest and affordable service center, for my car! Not only did they provide excellent service for me, at a fair price, I received a AAA discount from them! I would strongly recommend T & W Garage!
simo
8 years ago
absolutely horrendous service. they fried all the electronics on my vehicle out of pure incompetence and refused to take the blame. when i told them that they caused the damage, they called 4 police vehicles on me instantly. this business is NOT trustworthy DO NOT WASTE YOUR TIME AND MONEY.
Bryan Hill
a year ago
Nice people awful rates.. $316 to diagnose a small car when It was quoted less then $100 not happy..
Carly Scheinberg
4 years ago
Austin towed our rental car which had a flat tire and was so helpful as we were dealing with the rental car company. Service was prompt and friendly! Thanks again.
Matt Tulley
4 years ago
Have had the pleasure of working with these people , they are amazing and their equipment is top notch as well as the operators . the things they can do with their equipment blows the mind . very professional and down to earth folks at t&w
Amy Duren
a year ago
Always prompt and professional. Towing rates a bit on the high side, but understandably so in today's economy. Thank you!
P B
5 years ago
Incompetent mechanics........They charged me $450.00 just for looking at my vehicle, and they didn't even fix anything.They also told me my engine was blown.... When i only needed a $49.99 part to fix the problem that was causing the engine to misfire.
Robert Bittner
2 years ago
This company was very professional! They handled their business and were very quick to act! Much thanks from Ethan at builders!
Destiny Richardson
6 years ago
Not a place to go. Done work on my car that didn t fix the problem that I brought it in for. They will not try to work with you. I wouldn t go there again nor recommend to anyone.
Raman Bham
5 years ago
Nice and friendly folks.Great service.Didn t have to wait for too long to get my commercial truck fixed.
J Marshall
6 years ago
We had a breakdown on the road yesterday. We were very pleased with the service we received and the people who helped us. We highly recommend them.
THE NUGGET Guerrero
3 years ago
Really quick service on the company's truck. Came to them for repairing a commercial truck/trailer tire and had me going in less in an hour.