Advance Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Capan LeClair
2 days ago
Never fails. If I go for a part, I should know that I will be taking 2 trips because they never give me the correct part the first time

  Seth Allen (Crazy)
7 months ago
Fantastic retail crew , they are so helpful and kind and always greeting you with a smile on their face. I love shopping there and don't shop elsewhere unless they don't have the thing I need and recommend me another spot. I absolutely recommend shopping there or even stopping in with questions! Also they love there animals bring them in to say hiiiiii!9

  Stephanie Bedard
5 months ago
The gentleman at the Lisbon location was great. He answered the phone and was able to help me right off. The Lewiston location wasn't helpful and had put me on hold as soon as she answered and for at least 4 minutes till the phone started ringing again.

  timothy dobson
9 months ago
Awsome store Kathy in commercial is amazing best person to talk to if you need parts. Amazingly friendly and helpful definitely recommend. She needs a raise and needs to be a manager soon so she can train people to have the customer service she has. Her customer service is the best in all the parts store I have ever been in.

  Angelica Dwyer
9 months ago
I would definitely recommend this place. Cathy was very helpful and helped me get the parts I needed and went beyond. She was very helpful and let me know the steps of returns and how paying in cash might be different getting it back (obviously by card). I even had to go back in for another part. She helped find the part that wasn't on the sales floor. Even was able to help her other associate. Cathy is a double timer and if she can will help find product even if she's helping other customers. Not taking time away from them but quick and easy things. If you happen to go there ask for Cathy. She is amazing and very sweet. Thank you for getting me the right parts.

  Carolyn Tuttle
10 months ago
I shop nowhere else unless advised by any of these fine people. Great service, over and above to get you going. If you ain't Advanced, you fall behind!

  Thomas Harrington
4 months ago
Checkd my battery and charging system, very professional. Thanks!

  Bri Livingston
2 years ago
On 3/6/22 at 10:30am I went into the Lisbon Advanced Auto Parts store and walked up to the counter to a woman. I asked for brake fluid for my car. She very curtly told me dot4 and went back to what she was doing. I asked where I could find it and she pointed in the direction of a corner across the store. I asked if I could get more assistance because I don t even know what I m looking for. She informed me that I should probably just go look around because it would be awhile before she would help me. So I go to the area she pointed to. I looked for 5-10 minutes with no luck. I don t even know what I m supposed to be looking for mind you. She finally waddles over and rudely tells me that I need to open my eyes because I went right past it. I bought the brake fluid. And I guess it was my fault for asking for help to get the fluid in my car because I ve never done it before and just wanted to make sure I didn t mess it up. But she informed me that there is YouTube for that and no one has the time to go out there and help me. I will not ever be going back to this location again. It used to be my go to spot and I felt so happy leaving every time. Now I ll be telling everyone they re better off looking at YouTube.

  Darth Pikachu
2 years ago
Needed a battery and like to shop local. Went in at the end of March. Ask to test my battery and they stated to come back. Arrived the next week and they tested my battery and it was low. Manager stated there were three people in the store and would of loved to sell me a battery however he was the only manager in the store at the time and to come back. My third time trying they stated they were short staffed which is understandable. However I stated it would be my third time trying to buy a battery here and would go elsewhere for their convenience. They decided to sell me a battery and install it 04/23/2021. Today 04/24/2021 My vehicle didn't start, found out they didn't tighten the bolts to the battery and I was able to get it started to head back over. Went in and the manager stated "Can't help you, we only have a couple people right now and cant go out" I replied with okay well, I don't have the tools to tighten it and came here because the job wasn't done correctly" another customer came and and manger stated "I told you sir I would be right out" I waited not long outside. He came out however when I was trying to show him. He stated "Stop talking". Wow... Ive never been so disrespected before in a place of business and I didn't want this to be difficult. However to say the least... Advance auto in Lisbon Falls will never have my business again. A manager should not be telling customers to stop talking. I was diplomatic and let them know my concerns. He then continued to mumble things under his breath and is helping me now. Just would never recommend anyone here due to the very very poor customer service I've received from this store.

  Barbara Ford
3 months ago
Great Service all around

  Richard Williams
a year ago
Be carefull of the lisbon store! They sell you the incorrect part, and then won't return it, even if it's bran new in the box with the receipt! Whatch out gor them!!!!!!

  Edie Young
7 months ago
Poor customer service and they don t care how they treat their customers or their business.

  Charles Cutler
a year ago
No one really goes out of their way to help. When I asked about computer testing my car they said they didn t have the machine for my make and model BUT I could buy one from them . Their hours are strange as well, they are closed a lot when I think they should be open.

  Adam Manroel
8 years ago
Staff was very nice I was from out of town and the car I borrowed from my grandmother started acting up we pulled the codes and looked up what our potential issue was, once we narrowed it down we brought the car to a local garage, they also helped me on a Sunday to find a place to rent a car which was the airport it was that effort that showed they care... In Tampa florida I work for Tires Plus we have a great relationship with the staff at Advance, Im glad that this same greatness is being passed down to these other stores....Thank you again

  Brandon Wilkins
6 years ago
Ridiculous hours! Closing at 4 p.m. on Saturdays and 3 p.m. on Sundays?!? Because nobody ever has any vehicle problems or works on their vehicles in the mid-afternoon on the weekend? I guess I won't waste my time trying to go to this place ever again.

  Travis Michaud
a year ago
Terrible customer service and an even worse place to work. Workplace harrasement is common and kept quiet.

  Todd Black (Todd Black)
a year ago
Great deals on auto parts go there on occasion when I need parts for my cars

  Kait Thompson
a year ago
Thank you to the staff member that helped me change my windshield wipers right before close today!!

  Cale chattick
3 years ago
I use the Advance Auto in Lisbon for all my basic needs and quick buy situations, they always treat me very well, and they always try to find me deals

  Barbara Braley
4 months ago
Never been there.

  Phil Levesque
6 years ago
Order online & pickup! completely lacks customer service at this store, multiple times I've witnessed the employees can care less on helping you or else have a tude

  Paula Carson
6 months ago
Good they are helpful

  Jason Young
4 years ago
Order parts with them on Thursday to get on Tuesday and they never ordered them. Want me to order them again on Tuesday to get on Friday. 8 9 days is too long to get parts

  Steve Moulton
8 months ago
Good people to deal with

  Andrew M-N
a year ago
Funny staff quality Parts moderately priced

  Ian MacLean
3 years ago
Great service and knowledgeable about what you need.

  Mike Farrington
3 years ago
Its a great place to get your stuff

  Frank f
5 years ago
Excellent customer service and very helpful

  Josh Bean
6 years ago
Good people. Always have the right parts

  James Armstrong
3 years ago
Best advance anywhere!!! Lacie and crew get it done!!