Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Jair Mendes
5 months ago
Got my cargo van inspected and a new set of tires mounted and balanced. They did a great job at a very affordable price. I've also had my car towed by them before and they were great to work with.
Carrie Cummins
a year ago
Responded to my roadside via my auto insurance. They were very friendly and made sure I was safe as well. Were correct about the need to have my car towed. Thank you so much for the rescue!
Missy Canfield
2 weeks ago
These guys are reliable and friendly quick and get the job done .. I highly recommend them and request them when use AAA !!
Dominik Skladzien
9 months ago
Got locked out of our car on 4th of July weekend. We couldn t sleep all night worried whether anyone would come out to our remote cabin location or whether they would try and take advantage of our situation. I called a place and left a message, they never called. I called Robinsons and Josh picked up. He said things were busy and it would be a couple of hours. After 2 hours he called making sure we still needed the service. I advised yes and he said he would be there in 20 minutes. 20 minutes later he came down the driveway and within minutes had the car unlocked. He charged an extremely reasonable rate. Places and people like this always tend to restore your faith in humanity. Nice, friendly, thoughtful, reasonable service. Thank you Josh, for working hard on a holiday weekend so we could enjoy our vacation!!Service: Car lockouts
danna ware
3 months ago
Great family business. Everyone there is super friendly too. Price competitive and work done right!
Sarah Ruth Jacobs
a year ago
My truck broke down on a Sunday, and I was able to get a tow and a ride into town right away. Friendly and professional service. They also offer car repair, which is obviously so convenient. Thanks Steve! I know who to call if I get stuck again.Service: Car towingService: Car towing
Brock DeLaite
a year ago
I had an exploding battery, I had no interest in changing. Explosive, hazardous, down right dangerous. This thing was boiling and hissing, smelled like rotten eggs. So, my best friend, who owns a competing garage in the area, would not replace for me. These guys forfeited their own lunch break, to squeeze me in, fixed me up, and charged me 20 dollars.... and even load tested my alternator afterward. simply unbelievable service. In which, I couldn't get at the other local, garage which I donated time to help get up and running. Thank you Robinsons. you won all my mechanical/towing needs in the future with that simple gesture. Just goes to show, it's not all in who you know. Thanks again.-Brock DeLaiteService: Battery
B DG
2 years ago
The worst treatment I have ever received from any business, both on a professional and personal level. I called to schedule a tow on three consecutive days and was told I could be towed each time. On the third day, when I called to confirm my tow time, the owner of the business canceled my tow order completely and said he would not tow me at all.The best part of the whole experience? Being cursed at over messenger by one of their employees, who canceled my first request for a tow because he didn't want to tow me to the only shop that I could find to repair the sled I was trying to get towed.Why would one of their employees care about where I wanted my sled towed you ask? Because they were the one who sold me the sled in the first place. A sled they said was in good running condition. A sled which now sits in my yard, sans tow.A painful and just needlessly cruel experience on every level.
Flannel Surfer
2 years ago
If I could leave 0 stars I would. The worst towing and customer service experience I ve had in my entire life (I m over 40.) After waiting in sub-zero temperatures for driver he showed up, and from the get-go acted annoyed that he had to tow my car despot me being friendly and happy to see him. I coughed once while standing outside waiting and he accused me of having COVID. I assured him I was vaccinated and did not have COVID. Regardless he made me wear a mask in the truck despite not wearing one himself, and made me ride with the WINDOW DOWN in sub-zero weather the entire way to garage (40 min) to apparently keep air fresh(?) I told him I was freezing but he would not let me close window. I didn t mind wearing a mask, but to not wear one yourself, basically call me a liar, AND make me ride with window down to circulate air?? Is that a business policy? Is that even legal?Driver also told me I was supposed to arrange my own ride despite AAA app telling me that was only needed if more than two people were present; I was alone and the app told me it was not required. We rode in silence (minus the arctic blast of air blowing on me) for the whole ride. I follow the instructions given to me and act friendly and welcoming when driver shows up, and that was met with rudeness, accusations, and near hypothermia.After already having a catastrophic breakdown this driver added significant stress to my day. I was insulted, humiliated, and felt disrespected and certainly not a valued customer by any stretch of the imagination. I will never ever use this business again and am warning any motorists against doing so as well. Unprofessional, and frankly unbelievable behavior, and rest assured that AAA and the BBB are also being contacted, and I ve considered contacting lawyer. The story is so ridiculous in fact, that I considered contacting media to expose. I haven t written a review in years, and have thick skin, but this incident was far beyond anything I ve experienced in my life. Date of service was 1/24/2022.Service: Car towing
Steve
2 years ago
I was coming back from a canoe trip and had an oil line let go. We were 4 hours from home. I limped over to a Napa to buy the part and the counter person said if it was his vehicle he would bring it to Robinson's.I called and they squeezed us in first thing in the morning.They even called a motel to get the last room and gave us a ride to and from the hotel. They had a nice attitude and did great work at a fair price. They seemed VERY honest and nice. THANK YOU!!!!
Ryan Cobb
7 months ago
The tow truck driver stole a chainsaw and a Milwaukee impact off the body of the truck. Charged us 50$ because he had to come in on a Saturday and release our vehicle
Chad Shorey
a month ago
Great crew and great customer service
beautiful britney
3 years ago
Absolutely love this place! AAA took us here and man they are Angels. They had our tire fixed before we could settle in. Feels like your home here! Thanks for taking care of us today will remember you always!!!
Knowlton Smash
2 years ago
My car lost an alternator. I called Robinson's and the man was polite and understanding of my situation as I had to wait a while for a drive home. Robinson's towed my car and I asked them to do the repairs. The alternator was replaced in a timely manner and they worked with my schedule so I could pick up my car at a convenient time. This is the company to call in the Lincoln area.
Daniel Waz
4 years ago
I called AmEx for vehicle assistance due to 2 flat tires. Robinsons said they would come pick up my truck and me. Waited 30 minutes and they cancel leaving me stranded.Thanks for zero customer service ! Don't trust these guys at all !Response from the ownerI am sorry we weren't able to help you , truck breakdowns are hard to fix on holidays , again I apologise for any inconveniences and hope maybe we get the opportunity to help you in the future .UpdateFunny how the excuse for.you cancelling is different in your reply than the poor lame a** excuse you gave on Thursday! At least keep your story straight and consistent. Still poor customer service.
Aaron Leavitt
8 months ago
The BEST towing company around ! Their customer service is amazing and drivers are proffesional!!!!Service: Car towingService: Car towing
Jessica Johnson
5 years ago
We broke down 3 hours from home on our way back from vacation and they came out after 6 and towed us from somewhere in Passadumkeag(they found us even with my terrible directions and me not knowing exactly where we were) to the bangor walmart! The driver was awesome and we will forever be grateful! Very courteous and willing to help! Great attitudes as well! Definitely recommend this company!
Hezkia Akol
a year ago
They're always on the ball, but $50 for a lockout? And all he had to do was stick his twisty stick in my window and pop my lock open? FOR $50? anyways, thank God I have insurance.
Meaghan Duncan
2 years ago
I have had them both tow a car for me and do service and have loved each part. They are easy to work with and very helpful when it comes to questions.
daisymay2319
3 years ago
Best towing service I've ever dealt with, truck, canoe and camper, they towed us all the way from Lagrange to Oxford Maine. Very polite and courteous.
Todd Peterson
3 years ago
Very friendly and knew exactly what to do in my situation. Got my vehicle to it's destination safe and sound and at a great price!Service: Local haulingService: Local hauling
Paula Rideout
a year ago
Looking for a car. Great experience they are honest and prices didn't seem crazy considering used car prices currently.
David Tucker
4 years ago
Had a flat tire in Howland. Right in the driveway to the 95er garage( not diner garage beside the diner)...the 95er wouldn't help with a 5 minute job. Call Robinson's they had a guy there in 20 minutes , tire fixed in the 5 minutes I thought and back on the road. Glad Robinsons dont treat people like the 95er does. I wouldn't take my trash back to the 95er...BAD BUISNESS..DONT KKOW HOW HE IS STILL OPEN...OH and the driver for Robinson's...TOP NOTCH
Chad Shorey
3 years ago
Great service as always. I have them do a fair amount of towing for me and they never let me down
Craig Bortell
3 years ago
Cant beat the customer service and prices and I trust them working on my gmc canyon and dodge minivan thumbs up..... just brought are minivan in for brakes june 2nd another awesome job at a great price we thank you
Cody Caron
3 years ago
Towed my e350 55 miles. Prompt, ontime, and the driver was friendly/professional. Definitely recommend.Service: Long distance haulingService: Long distance hauling
Reilly Berg
3 years ago
They had no problem coming down a dirt road almost a half hour away. And towed me back for a very reasonable fee
Suguru
3 years ago
Rude and poor communication, made me feel like towing my car was a burden when it's their job. Ended up paying a lot for a local towing too.Service: Local haulingService: Local hauling
Sean Gleason
5 months ago
Great place! Great service!
Vincent Morrow
3 years ago
Awesome service. Friendly staff, very fast response time, awesome price. These guys are the best.