Sullivan Tire & Auto Service

4.4 (126)

  805 Lisbon St, Lewiston, ME 04240
  (207) 786-2225
  sullivantire.com
  Claimed

Tire shop Auto repair shop Oil change service Wheel alignment service

Service options

  • Curbside pickup

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Brittany Holbrook
9 months ago
We were visiting from out of town on a holiday weekend and had a mishap with our tire. After a quick google search we called Sullivans and despite being short staffed they were willing to fit us in. When we arrived the front desk staff were very friendly and honest with us about possible wait times. They got us in, our tire repaired and on our way as quickly as they could, saving our vacation. Would definitely recommend them for fast and friendly service!

  Joshua Tymoczko
a year ago
I dropped my car off for an alignment on Friday 3/3/2023. Went to pick it up and my 2nd, 3rd and 5th gears were non existent. It is a standard and it drove into their shop just fine. After their technicians got it back into the service bay it was found to be an internal transmission issue. The store managers only response was "I don't know what to tell you, all we did was an alignment." Now I am out the cost of a transmission and labor to have it replaced. They did not offer to help in any way. I had to get the vehicle towed at my expense. I contacted their district manager and his response was the same. I couldn't believe this, you would think that if something catastrophic happened to your vehicle while in their possession they would help you, even just a little. But no, all they wanted to do was put their hands in their pockets and turn the other way. Never again am I doing business with this company and neither should anyone else.

  J. D.
10 months ago
Have been waiting over a week for an alignment after making an appointment, yet was told there was no service scheduled for me when I came in at the designated time. Brian was very unhelpful and seemed completely uninterested in looking any further into the situation.

  Alan Kelley
a year ago
I'd like to recognize The Lewiston Store Manager, Carl Daly, for his great customer service today. He was very short handed, only one tech and himself, but still managed to get my tires installed in less than 4 hours. There was a problem with the alignment machine so I couldn't have that done as requested, but Carl was upfront about it and even removed the alignment cost for a future trip to compensate me from the inconvenience. It's so hard to find quality customer service like that these days! Nice job Carl!!

  Pauline Royal
a year ago
I ve been taking my car to Sullivans since I purchased my tires about 5 years ago.They are pleasant, fair, and a couple of times for minor things said no charge!I highly recommend Sullivan Tire!

  Sal Dog
2 years ago
Had a great experience with Sullivan Tire in Lewiston today. I had no appointment. The man at the front, whose name I forget, was professional, friendly, and introduced me quickly to Eric, the mechanic. Eric dropped the spare from under the truck bed with his own tool since I couldn t find mine. The service manager called me when it was done. The flat was fixed quickly and put back on quickly. I ve been in a lot of shops, and this is a good one.

  Melanie Bolduc
10 months ago
Very helpful! Despite being short staffed they were able to fix my tire on a Saturday. Definitely appreciated their help.

  ErinN Mortensen
2 years ago
I called around to a couple tire places and they were booked solid for 3 weeks. Thankfully a gentleman at the Lewiston location was able order my tires and get me in, in a week. A little bump when I picked it up. They had fixed my flat tire instead of putting new tires, but the 2 guys on the Monday evening shift were able to get all new tires on for me in under an hour. I was happy to waitThey were short staffed by two people and busy. Thank you for the great work guys

  Christine Colombie
a year ago
Never going back there . Had back brakes and new tires. Brakes we not lubricated so pads stuck. Tires we not balanced and no alignment done. Had oil changed and it was low a quarter of a quart. Went in for front end problem, needed front brakes never even diagnosed correctly. They do not know what they are doing

  Mike Burch
10 months ago
Was a great experience. Technician explained everything. Would recommend. Price was as quoted. Fast also. Good bunch of guys.

  Rachel Bray
2 years ago
I've been using these guys for the last few years, always friendly service, fair prices, and no hassle. Yes, they are always busy and you may have to wait a bit for an appointment- that's a sign of a good business to me!

  Bruce Noddin
2 years ago
The Carl and Brian got me in early and stayed late in order to meet my scheduling needs. They found the cause of some longstanding issues, repaired them and now my old car is just like new! Clear Communication and kindness from start to finish! Thank you Brian and Carl!

  Paul Pete
2 years ago
Once again a great experience! These people always go out of their way to take care of their customers, very friendly, honest and hard working. I have been doing business with this company for several years and my kids go there now, I will not go anywhere else.

  Ben Wilson
a year ago
I have been using Sullivan Tire for years. They are quick and efficient. They are and have been the best priced tires and service in the area.

  Bethany W
4 years ago
I was in Lewiston doing some errands (I live 45 minutes away) and discovered I had a flat tire. I was close to Sullivan's, so I drove over there carefully. It was about 4:25pm. No appointment. They looked at my tire, found where a screw had punctured it, and told me they could repair it right then and there. It was done at 4:55. Great service, very nice people, and very accommodating! Highly recommend!

  Michaela Marden
5 years ago
I was happy to be able to get an appointment for an inspection within an hour of calling, but, as I should've expected from a coporate auto company, the inspection took over thrity minutes and concluded in no sticker; just a long list of what I consider "knit-picky" flaws in my vehicle. After the inspection, they were eager to give me a quote and discuss ordering overpriced parts that I did not need. I understand why they hold their inspections to a high standard, but beware that unless your car is brand new, they will find something to try to sell you on fixing.

  Larry Mckenzie
3 years ago
Very nice place to get all your auto work done. They are knowledgeable, respectful and professional. I would recommend it to anyone. The Manager John McKenzie makes you feel at home like you belong.

  Michael Thorpe
2 years ago
Our RV was breaking down and we limped into Lewiston, Maine to Sullivan tire. The front driver side tire almost fell off and we were two hours from our destination. By the grace of God, Brian and crew at Sullivan tire were able to fix the entire wheel that had nearly fallen off due to bad bearings. All the parts were available in town fortunately. It was rather seamless and we appreciated the attention they gave us that Friday afternoon so we could be on our way about three hours later and made it home safely to Littleton, Massachusetts. They were awesome!!

  Erica Ackley
6 years ago
They saw me coming from a mile away. I am.ashamed to say that I got taken because I am a woman. I had my tire go flat while in the area. It was snowing, there where no gas stations around that I could make it too and I needed help. I went in and asked if they could add some air for me. They told me they needed to look at the tire first and I said ok. I never signed anything! They called my name and said it was my tire valve. They charged me $30. I never authorized this. What happened to good customer service. Thank you for fixing my tire,but it's ridiculous that you over charged me without asking.

  bill baker
a year ago
I have been a customer of Sullivan Tire for over 15 years. These people know what they are doing! When I bring my vehicle in for service, for a particular repair, they take the time to look at other parts of the vehicle as they are doing the repair to see if anything else looks faulty, or, if the part(s) are well beyond the manufacturer's replacement recommendation's. This kind of attention to detail is what prevents unwanted breakdowns & accident's, and, keeps us all safer on the road!! A huge "THANK YOU" to all at Sullivan Tire for there hard work and concern for us all!!!!CLICK TO COPYCLICK TO COPY

  piscdi
3 years ago
Total experience was positive from beginning to end and John, the manager, could not have been more helpful.I classify an experience as exceptional if I was treated fairly, dealt with honestly and received value in the transaction; this was an exceptional experience.

  Dylan Goldman
a year ago
Rude staff. "Couldnt be bothered to make a phone call if somebody cancelled" so I could bring my car in sooner than my appointment. Apparently thats how you run a business...

  skye
6 years ago
Went in with a flat and unfortunately had to buy 4 new tires, but incredibly friendly service, mike behind the counter was very helpful. This will be the only place I get tires replaced or fixed! They certainly made a lifelong customer out of me!

  ERIC MEDINA
a year ago
Great people to deal with. I can tell that they care about me and help me with my needs. I dealt with 3 people yesterday and they re all very professional!

  Russell Jabaut
7 years ago
Mike and his crew have been helpful & cooperative for both my auto/pick-up tires and small garden tractor tires. I have not used them for other services, except for wheel alignment, which was done professionally and without B/S.

  Michael Boulet
5 months ago
Great service and reasonably priced

  Austyn Chaney
2 years ago
They were extremely busy today but thanks to Carl he got me in to take care of my battery if it wasn t for you guys I wouldn t know where to go as I m pretty bad situation but after today I really believe in Sullivan tire you guys have phenomenal customer service keep up the great work guys I ll be back soon for a Oil change for the first time at your shop thank you

  Carissa Lavery
10 years ago
GET A SECOND OPINION. DO NOT TRUST THEIR DIAGNOSTICS.I recently strayed from my trusted service department to visit Sullivan Tire to get my State inspection sticker. They performed the routine inspection and indicated that I had failed inspection due to a license plate light out and excessive ball joint play. They charged me for the labor they had taken to start to take apart the license plate wiring until I told them that I would get a second opinion. After taking it to my dealership service department they promptly passed my car and sent me on my way! Thanks but no thanks sullivan tire!

  Tyler
2 years ago
I ve been to this Sullivan location several times and they always do a great job. They re trustworthy, prompt, and will take good care of you.

  Emile Belanger
a year ago
This tire shop goes over and above to help the customers they were extremely shorthanded and very busy and still found time to fix my tire issue for that reason I give them five stars

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