Advance Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Kerri Collins
3 years ago
Awesome staff. The whole team is very helpful. I don't go anywhere else. Laurie is usually who I ask for. I forgot an item I purchased and Steve saved it for me for the next time I go in. James and another guy went out and helped me with wipers and my battery in the winter also. Over all one of the better parts stores in this area as far as customer service goes.

  Caitlyn Foss
5 months ago
The gentleman who helped me was amazing. I wish I had gotten all the parts I needed from him. I had ordered some from an online site, and they didn't fit. This man took the time to be sure I had the right ones and compared what I brought into what I was getting.

  Mike Albert
3 months ago
Went in for a dead battery and was assisted by Allie, she was pleasant and did a great service in swapping out my battery. Thanks Allie

  Lori H
5 months ago
Always great customer service Absolute favorite part place to go in area!Ask for Laurie if you need something specifically, she's FANTASTIC & HONEST

  Stephen Berry
3 months ago
Very nice people that work in there

  b061253 gmail
4 years ago
Never had as bad of an experience there as today. Service is usually very sharp and helpful.Checkout scan reported wrong price and I had to babysit the guy for 5 minutes, while he went back and forth repeatedly to fully complete the checkout.

  Tim Lane
a year ago
One of the cheapest place to go and saves money does veteran discounts. Usually on average pay.10-15% cheaper than Napa VIP O reilys

  Andrew
4 years ago
I have been coming here for well over a year, same group of folks that work up there some have come and gone but the ones up there have always been EXTREMELY helpful and friendly. They take their time to help troubleshoot issues, would definitely recommend to any family member or friend!

  Ethereal Cereal
3 years ago
Note: this, so far, is just from the Lewiston, ME store. I have not yet had this experience with other stores.I visited this establishment on Monday, 7th of September, 2020. I was in for rain guards. I approached the counter, and explained to the older gentleman that I was looking for rain guards. "Oh, they're over there, in aisle two," he gruffly responded. I had never bought rain guards for a vehicle before, and I had no idea what I was looking for. I asked him how I would know what car I'm looking for, and he just snapped back, "It's right on the package." I made him follow me, and I explained to him that he would obviously have to order mine because I did not see any rain guards for my particular vehicle on that rack (2000 Lincoln Continental...not exactly a common car). We then proceeded back to the counter, where he made a half-hearted attempt to look for them on his computer. After two minutes he said 'sorry, we can't get them.' He made no other efforts.Contrast that with O'Reillys down the street, where I was asked all the right questions straight off the bat, and I wasn't ever coldly pointed to any particular aisle by a lazy associate whose present activities were obviously too important to put any effort into helping a potentially paying customer. Will 110% not recommend this establishment if you want even mediocre customer service, because they are incapable of even that.

  Caroline Hamilton
a year ago
I was experiencing audio difficulty with my GPS and radio I stopped by Advanced Auto and the gentleman was so nice he came out and replaced the fuses for me took a look at my car and I was back on the road and this time I could hear the music

  Kevin White
a year ago
I've yet to be disappointed in my visits foriging for auto parts experienced knowledgeable employees who are happy to help you get exactly the right part for your ride.

  Michael Bouley
2 years ago
I enjoy going to this store. They run some great specials. What I enjoy the most are the folks that work there. They are very helpful and friendly and love to chat.

  Carol L
2 years ago
The counter person was very helpful. Didn't catch his name. Got everything I needed. Usually pretty good prices compared to other places

  KylesMusicPlace
4 years ago
Theres always someone there to help you out no matter the time of day. The guys are very friendly and will help you out in a heartbeat. I've come her quite a few times while I was in dire circumstances and they were always there to lend a hand.

  Greg Gove
a year ago
i worked there back in 2016 for a short time lazy store manager always telling you to do something and doing nothing himself all they want is slaves for employees i left and went elsewhere best move i had ever made

  Daniel Philbrick
4 years ago
Excellent service! I needed a new battery and had everything tested and installed (free of charge!) in less than an hour. Bob (service person) was absolutely great.

  Lorraine Larrabee
8 years ago
I called Advance Auto Parts last night and talked to Nick about my transmission leak. He had the product I had requested when I walked in the door a few minutes later. Not only did this guy put the stuff in my tranny, he saved me $5.00 and slid under my car to look at the leak. Then he gave me some solid advice about the (likely) cause of the problem. Bought my loyalty forever.

  Thomas Peters, II
2 years ago
Had to purchase a license plate frame. Nothing major. Staff really helpful and even came to the car with tools and put it on the car. Never expected that service.

  John Semetauskis
3 years ago
I went to get a battery and the sales guy was very helpful and polite and got me what I needed in a reasonable amount of time.

  C reads you to sleep.
a year ago
Always have a good experience. The ppl are always nice.

  Nicholos Dorrington
2 years ago
The best staff went in they gave me two replacement bulbs was only expecting to get one was happy with their service

  Scott Young
4 years ago
I purchased Quiksilver high temperature for a repair on my exhaust when I drove it after a day the Quicksilver melted off my exhaust when I went back to Advance Auto to return the item they asked me if I had the product I showed them a picture of where I had applied and I brought my receipt the customer service representative Laura gave me a hard time and treated me like I was some kind of scam artist I will not be going back to Advance Auto AutoZone from now on

  Peggy May
4 years ago
Fast and friendly service, a tad bit more than other places but they usually have what you need, when you need it. And if they don't, they can get it rather quickly

  Charles Brown
4 years ago
Customer service was great even had me text message a number and I got a $5 discount for spending $20 or more.

  Cathy
2 years ago
The guys were great they helped me with new windshield wiper blades and put them on

  Cj RollohSV Nabors
2 years ago
Great place Great ppl and they don't mind giving a helping hand ps. Don't forget about Auburn center st advanace

  Gerry the little pest
5 years ago
Very nice and helpful people to deal with. Thanks for all your patience and all the help. Keep up the good work. God bless

  Jeff Bradbury
2 years ago
Their web site needs some work on updating but they always treat me well .I go here first when I need parts

  Sam Michaud
7 years ago
Good service and prices. If they don't have it, than can get it fast!

  Jeana McCannell
4 years ago
Awesome service! They made sure I had the correct headlight bulb and changed it for me.