O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jessica Savini
8 months ago
The two gentlemen working tonight (8/18/23 roughly 7:30pm) practically saved my life tonight. The bolts on my windshield wipers came lose during all the rain and I almost got stranded. The tall blonde guy and the other guy with black curly hair were insanely nice, fast and helpful. Tightened the bolts and made sure my wipers worked half an hour before they closed.I wish I grabbed names but I am so incredibly thankful for those two for helping me out last second and for their kindness.

  Cheryl Ouellette
5 months ago
Ordered a battery for our daughters expedition.. they said it would be available the next day and to come at 2:45. We showed up only to find out that they said the battery had been shipped to Portland Maine, which is about another 20 to 25 minute drive When we got to Portland, they said they had no idea what they were talking about and that they didn t have the battery but they had it in Biddeford Another 30 minutes away. When we showed up later in the day in Biddeford Maine, we were told that it was their brand not even an original brand battery for our car The communication is terrible. The service is terrible and I would not recommend them. We went to AutoZone and got an original battery immediately and was very well treated and taken care of my recommendation is do not use O Reilly s auto parts. !!!

  Greg Milliken
2 months ago
One of the best auto parts places around here now.

  Kirsten Benson
a year ago
I went in to O Reilly in Gorham this morning like a hot mess with my 3 month old and a wiper blade that flew off in the heavy rain. Nicole helped me choose the correct replacement and came out in the pouring rain to switch it for me because I couldn t figure it out. ABOVE AND BEYOND! Will definitely be back for all of my vehicle needs

  Stephanie Umbro
3 years ago
I knew what I needed & went to it. Still, the fellow's working asked if I needed help; did I know what wiper sizes I needed? The young fellow who came out to put the wipers on my car was positive & engaging.They have a sign on the door that says "if you have these symptoms, don't open the door but pull out your phone & shop online". Great compliance of guidelines.

  Charles Henderson
3 years ago
The young lady Shannon was very polite helpful and assisted me with my car needs. She even asked the gentleman (think he said his name was Richard the assistant manager)from Vip after they were already closed to help me with my car they are a great asset to this location. The two of them work very well together. The have earned my business. Great job Shannon and Richard ASM

  Dorothy West
4 years ago
I went to O'Reilly's to get a headlight. They had a hard time installing it due to the clip being bent. She went in and got someone from VIP to help. It took a little doing, but they were successful! Great service at the Gorham store! Thank you!

  Michael O'Brien
3 years ago
Was going to by a few things on line and decided I would buy at the local business to help support them. However, apparently mask wearing is optional at O'Reilly's. Whatever, you believe it would be nice to be respectful of others. Online shopping it is. Won't bother going back.

  Bernadette Woodcock
a year ago
Dana was very helpful in finding the two parts I was looking for, one in stock the other was ordered and delivered the next morning. Awesome, friendly customer service.

  Donald Barnes
5 years ago
I hope this jars a few people to do what s right, I was a customer shopping for an air filter when I overheard something that made me want to intervene and find some way to stop it from happening. As I shopped a young man asked two of the managers( Kyle bowler and some guy named bob) if they could retrieve a set of keys for a vehicle he and his wife owned out in the parking lot, his wife being one who s an employee of O Reillys Gorham location. They knew who he was and knew it was ok but turned to him and used rude tone with him and turned their backs and walked away stating no they wouldn t get the keys . They have continuesly gave the delivery driver Natasha problems with harassment because this isn t my first complaint, I made one before about them openly harassing this young lady and she is a solid employee for them. I know because I order a lot of parts and visit frequently to pick things up. I hope this young lady does something to stop these guys from the nonsense we as customers have seen, and to think the guy that was asking for keys was so irritated with just the attitude that he was going to purchase running lights but because of what happened he decided to go elsewhere for them. I just figured I would say something because if it doesn t stop it will only get worse, it s already bad because someone s already a victim from where I stand. Yours truely Donald Barnes

  Dennis Foley
a year ago
Had the part I was looking for and one of the guys inside generously helped me install it in my car free of charge.

  Wesley Lucier
a month ago
Always find what I need.

  Greg Doucette
a year ago
$60 for a set of wipers and they won't even put em on for you. Never going back.

  Bear Grizzlies
4 years ago
Very nice young lady Shannon she s very professional and helpful . She was hanging new strips for pricing and make the store look good.

  scott c
4 years ago
For the most part this place is always good. One time a guy working there was kind of a douche but I'm sure he's fired by now

  Andrew Curran
3 years ago
Not one employee had a mask on today. I have been a regular customer, but today was my last time in your store.

  Mike Kennedy
2 years ago
Very helpful staff. They even install windshield wipers for you.

  Shalyssa Hamberger
3 years ago
Got my new tire quick and easy! Excellent help from everyone there!! Thank you so much!

  zak parsons
6 days ago
Worth having an account!!!!!

  Marshall Doucette
5 years ago
Great staff, great service. And always ready to hunt down the parts I need for my car!

  William Iezzi
6 years ago
Friendly service and great prices make this place a good stop if you need something for your car

  Tony Fowler Fowler
10 months ago
Good people, find the parts you need

  Shauna Larrabee
2 years ago
Website says open until 7. Arrived at 6:25 and they were closed. Wasted of time and gas.

  Stephen Sirocki
5 years ago
If you need a part for your vehicle, they will have it. They will also recycle your used motor oil.

  DeGeN City
4 years ago
Great place for parts. Not so good eith helping people but great place to get parts.

  Xander Gomes
9 years ago
Great People and Good Prices. If you need something for your car, this is the place.

  Tim Belanger
4 years ago
Super counter help. Got the proper wiper, and were back on the road in minutes!

  Raymond McKenney II
4 years ago
Knowledgable staff, quality parts, and a good selection at fair rates.

  Josh Scott
5 years ago
Help me find what it need good customer service

  Johnny 4 Jr.
6 years ago
The staff was very helpful, courteous, and knowledgeable.