NAPA Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Mary O'Rourke
a month ago
I was driving along in my Jeep and started getting the "your keyfob has left the vehicle" message. Dang! Stopped in at NAPA and not only did they have the right battery for my key fob, but they took the time to change it for me. How nice was that! Above and beyond as always - thank you!

  Nora Kelley
2 weeks ago
I was visiting from New York and got a flat tire while in Maine, it was Easter and we were trying to get the tire fixed so we could go home, they weren't able to fix the tire but Shane at NAPA was doing the most he could to help us out and even referred us to Jim's to get out tire repaired and we were able to get back on the road thanks to his connection!!

  Roman Ivanyshyn
2 years ago
Hi Guys, thanks for your help! 8/26/21 I bought a starter. Thank you for delivery to "Cracker house" !!! You saved my vacation!

  Luke
2 years ago
Drove an hour to get some hydraulic repair parts because it said you guys are open online and that you updated your hours only 3 weeks ago. Low and behold you are not open til 7pm ANY day, let alone Sunday.

  Laura Maroon
11 months ago
Can t begin to tell you how grateful we are for the service and support we received from Chris when we came in to replace an alternator on our Roadtrek as we were traveling through. His generosity of his knowledge and time was invaluable as my husband replace the alternator. Also his enthusiasm and warmth made a difficult job much easier as well. Thanks Chris! Also the other staff members were warm and helpful as well.

  Heidi Trefethen
10 months ago
I had a great experience thanks to Russell he was helpful, polite and respectful while still having a great personality. Russell made Napa a continuing customer!

  Wesley Hopper
a year ago
Came in to swap out some old wipers. Carter helped me quick, courteous, professional. Even put the wipers on for me. You don t get service like this anymore.

  KINGALBY817
2 years ago
Usually love this store until one day I needed to grab something and checked the store hours on google and it said it closes at 7pm on a Tuesday. When I showed up at 6:12pm the store was closed and doors were locked. Will give more stars when you update your business hours.

  Vicki Jordan
3 years ago
Over the top service!! I was greeted immediately, then the associate went out to my car, collected my old parts and minutes later replaced with 3 new wiper blades and license plate screws. A service much appreciated by an old lady who wouldn't have had a clue. Thank you Jason S.

  Karen Sweet
5 years ago
I suppose I should start by saying: I didn t buy any auto parts here. Now let me explain...I got a flat tire. As in completely and totally done for. I was in Ellsworth getting my nails done for a wedding with my six year old; home is in Toronto and our home away from home was a 40 minutes drive away. My husband was on a boat somewhere with no phone service.So. I go into the store and ask if they have a service department. The clerk, Adam, replies no but asks why. After hearing my story he comes outside to take a look and asks whether I have a jack and a spare and if I can find them. Then he replaces my tire by hand (with my daughter sitting in it!) and directed me to the tire store while his coworkers covered off customers inside so he could do so.I don t know anything about auto parts (see above) so don t read my review for that. But I do know kindness and generosity of spirit and that I found in spades. Thank you Adam and team!

  Corey
2 years ago
Not bad prices & they keep a lot of bolts/nuts that no one else carries, but the service here is slow and the workers know nothing 90% of the time if you have any questions about automotive stuff. 3/5 would recommend for anyone looking to get tools/parts you can t find at the other places around town.

  Aaron Bryant
9 months ago
Being told they have a part on hand, then driving across summertime traffic to be told it s earmarked for someone else is no fun.

  ShowME MoMaineiac
5 years ago
Needed simple lug nuts. They're system spit out a way shorter size. Guy sent me out to East coast performance on a goose chase instead of right next door to Advance. After Advance's system provided correct size, I was one short and took the box back to this place to match it...and they had it based on part number vice vehicle make/model. That was my last visit to this place. Third strike...

  Cory Gross
9 months ago
Gotta love the local NAPA. These guys are actually helpful

  Arthur Smallidge
a year ago
Big store, friendly employees. The parts are great quality for aftermarket parts, and the prices are sometimes less expensive than the "A" place down the street.

  Robert Davis
3 years ago
NAPA AUTO PARTS IN ELLSWORTH MAINE IS A GREAT PARTS STORE. THEY ALWAYS TAKE CARE OF US AND HELP US WITH WHATEVER WE NEED! HIGHLY RECOMMENDEDSINCERELY,BOBS BAR HARBOR AUTO

  CrAzY hOrSe
6 years ago
The guy at the counter "Mike" has a attitude issue, I don't appreciate being talked down to, I will shop at the other two automotive parts stores right down the road.Also try not to have a hissy fit complaining about a guy not wanting your help on the phone in front of customers, I wouldn't want your help either with your horrible attitude.

  Eli Jacques
8 months ago
They know there stuff, best place to go in ellsworth

  Magnus Vindaloo (Zak Fox)
2 years ago
That kid Miles is helpful as heck. I hope this is still owned by the Bowles family, always liked Chris and Matt.

  Alex Stackhouse
5 years ago
They were very knowledgeable and got me an even better part than I expected for a great price

  Sheal Dedmon
4 years ago
Ok here's the truth. They are local which means good service. Your best bet for parts in Eastern Maine Napa auto parts.

  John Stutz
2 years ago
Always the best most helpful staff, sometimes they are the most expensive.You get what you pay for.

  Patty Pritchett
3 years ago
Had just what we were looking for and they were polite on the phone

  Dale L. Larrabee
3 years ago
I went to Napa in Ellsworth today for car parts. The staff was very helpful and seemed knowledgable.

  Lipkvich Fabrication
5 years ago
Helpful staff and they are great with auto parts. Still not thrilled with their welding gas operation.

  Earl Leach
3 years ago
Great service, especially when I deal with Jonny Lugnut.

  Larry
2 years ago
Awesome store awesome employees great selection of everything automotive related

  Andrew Chattin
2 years ago
Very helpful service. In and out quickly.

  Brian Stan
4 years ago
Good people and professional. If they don't have it you don't need it.

  joshua merriam
4 years ago
Almost always have what you need and know what there talking about.