Gary's Sales & Services

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Karin & Eugene Wood
3 months ago
Literally the worst vehicle I have ever owned in my 44 years of driving!!! We bought what we believed to be a 2019 Kia Soul in July 2023. Check engine light came on 2 days later. Three weeks later we received a recall letter in the mail (It was not a new recall so Gary's was aware that the vehicle had a recall). The best was yet to come...As the weather became cold we turned on the heat and NOPE...NO heat. We had a thermostat installed at which point we were informed that our vehicle had a junk yard engine and from the looks of it we should sell the vehicle ASAP. Well there in lies the problem we paid close to 14000 for the vehicle which in good condition has a Kelly Blue Book value of 7500! That is on a good day without a Junk Yard engine. We put 5000 down but after dealership fees and taxes our car came to 18000 and we now owe 12000 on it! The heat once again does not work and the engine has begun knocking!! DO NOT PURCHASE A VEHICLE HERE! They knew our car was totaled and that we needed a car immediately and sold us a piece of JUNK!!! We now have a $12000 loan on a car whose engine is on its last leg!

  Heather Bush
6 months ago
Bought my car there 3 years ago. Very happy with it . Mary went above and beyond to get me what I needed as my old jeep was on its last leg. Will definitely be going back for my next vehicle!!

  Trinity Eve
2 years ago
Absolutely do NOT buy a vehicle from here. Everything sounds perfect with a good warranty. They claimed to have my vehicle fully serviced, the day I got it it was clear it needed an oil change, dealt with that myself whatever. Next day the check engine light came on along with tire pressure sensors. I was completely ignored until I asked to get it fixed on my own and be reimbursed which their response was if I did I would then void my warranty. I then went ignored yet again for days till I threatened contacting my warranty company and the bank which is when they finally asked if I had availability to have it fixed at another shop and when I got to the shop they didn t even mention the issue with my engine and my whole engine has to be taken apart now to be fixed

  Dylan Giggey
2 years ago
I purchased a vehicle from gary an they told me it was serviced completely, turns out they didn't actually service the car, check engine light came on an they refused to fix it even with the car having a warranty. Currently sitting at a shop having it fixed after fighting them for weeks to fix it. Now the car has other issues too an they wont fix it. Never buy a vehicle from these people, they are legitimately greedy/stingy. Refuse to service any vehicle even though it has warranty an lets not forget they backed into my car an had someone fix it but they didn't even put the trunk lid on properly, so its off an doesn't close properly. Once again I DONT RECOMMEND BUYING OR EVEN SELLING TO THESE PEOPLE.

  Bob C
2 years ago
Best selection of used cars in the area though many sit for over a year. Quick turnover of newer models. Sales willing to work on a price & meet the requirements of typical used car dealerships by their friendliness

  Chloe Steele
3 years ago
I m not one to give out negative reviews, but I am extremely disappointed at the service from Gary s. I have tried contacting them to deal with an issue with my car, and they never got back to me. So frustrated right now. You buy a car from a dealer, and you d expect to have a car that doesn t have any issues for at least a few months. On top of a payment, I have to add in car repairs.

  Blue Annette LaBeet-Clark
5 years ago
Gary, his wife Mary and their staff worked with me and went above and beyond as a dealership. I recommend Gary's Auto Sales in Caribou, ME before you go downstate thinking prices are better. Thank you Gary and Mary!Blue

  dennis ketch
a year ago
Small family dealership. Honest and true to there word. Up front and you know where you stand. Great people who are willing to help you anyway possible.

  Nelson Ketch
3 years ago
Bought 3 cars from Gary's, great to work with.I also bring my cars in for service.

  Tracy Lebel
2 months ago
Great customer service

  TeJae Byram
5 years ago
We feel very special for all they did to put us in the car that makes us happy.

  Kyle Burch
2 years ago
Wide variety of used vehicles with good pricing

  dana bouley
4 years ago
Very good like my new SUV

  Shanin Cote
5 years ago
Didn't seem very interested in doing business with us.

  Taylor Bard
6 years ago
Excellent car buying services

  Coty Cameron
5 years ago
Very nice place with awesome selection

  Heather Curry
5 years ago
Say one thing do another! Poor service!

  Sonja Hutchinson
4 years ago
Very friendly staff.

  michelle vigil
2 years ago
Great people!!