Service options
- Curbside pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Achille Belanger
a month ago
Beautiful Brand new Building, erected across the Street and down the Road from the old Location. Seem to have teething pains in stocking some common items( Black Primer) on hand. ) Staff is helpful. Out of Store Orders are pretty quick if something is not on hand.A good selection of Model A and T Ford Sparkplugs kept on hand might be a wise idea. We have quite a few in the Area and they need them for Cruising and Parades.
Tina Thurston
2 months ago
The staff are helpful. I came for hydraulic fluid. The staff person explained the stuff I almost bought was $10 more than the other brand of similar quality. The display wasn t marked with pricing, so I had no way of knowing. She didn t have to do that.
keira shaffer
3 months ago
Decent selection, but beware. I was overcharged for one of the two items I purchased, and my friend was overcharged on his purchase as well. I asked for a refund and it was granted, though I haven't yet received my money. Will not be coming back here, what a shame.
Ryan Shackett
a year ago
Nice clean store with good service. Had what I needed both times I stopped. Store was clean and well kept. Right off street easy to see with a hardware store nearby as another option if don't have what you need and lots of other businesses in area if need other things.
Kenneth Roberts
8 months ago
They had what I needed. Always have. The new store is nice. Plenty of parking.
chevy2575
8 months ago
Only shopped at this location was it's brand new it looks fantastic their prices were okay The staff was awesome and they had what I needed really what more do you need to know
J Wood
4 months ago
Store is good for parts, but a thumbs down how they treated their co-worker, and a veteran in front of customers!!
Christa Dacus
a year ago
Great service. Place was busy and sold out of the item on the shelf. Man verified I was looking in the right spot, checked back stock and returned with the item I needed! Now I can turn left!!
Marian Giovannini
a year ago
Napa staff has been so helpful to us. We were dealing with brake problems and we needed to order parts. Parts were there within the hour.AAA discount available.
Joshua Enos
4 years ago
Just had a not so great experience here. Wife's battery died in a parking lot, was able to get it jumped, and brought her car to here. Asked for help putting said battery in and she got "were no longer insured and there's only two of us in the store right now." She is 35 weeks pregnant and had our 3.5 year old with her there and she had no tools. Only one of me at my work so I had to leave and go put it in. Took a whole 5 minutes. Something they could have easily done since there was only one other customer in the store at the time. Two months ago her battery died in her old car and they were all for helping put it in...
Sean Harris
4 years ago
Went in for some miscellaneous pieces for my ATV plow, was looking for something that no one else knew what I was talking about and where others would have given up the guy Silas helping me was confident and actually managed to find exactly what I was looking for. I appreciate them going the extra mile!
robert Cavagnaro
9 months ago
Brand New Facility Very impressive with plenty of parking! Very knowledgeable staff !
justice grannysmith
6 years ago
They use to have a helpful customer service lady at the Front. Very friendly , Very helpful . She was the product of cut backs I hear ..Now the store is drab again . Robots run it now ...Makes me feel like waiting in line in a Machine Factory.
Ken King
2 years ago
I work here... of course I think it's great. We strive to keep our customers happy by supplying all of their parts in a timely manner.
glenn gaudin
a year ago
Great people, they make the extra effort to help find parts.
Scott Walsh
4 months ago
Great automotive service!
M Beaming
3 years ago
Hit an miss 90% of the time this location will give you the wrong parts , and they close when they feel like it instead of there posted hours ,this nappa has made me not use them as choice #1 go here as last resort as pretty much anywhere else will be better choice
Chris
3 years ago
Reliable and familiar staff.I've been coming here since I was a kid.The only local place to find all your mechanical needs.
John Deane
a year ago
Smaller Napa. Selection is decent. Tends to be more focused on providing parts to local garages.
Gone Hiking
a year ago
Always good parts. Counter helps usually great.
Denise C
4 years ago
Very neat... full of friendly staff. David has always helped me with whatever car troubles I've had :)
Achille Belanger
a year ago
Great parts and good service, very helpful staff
Greg Baynham
2 years ago
They didn't have the battery for my motorcycle while on a cross country trip but helped me find someplace that did.. thanks!!!!
wayne g smart sr
4 years ago
Napa always has the items I need. Prices are good. Service is good. Employees are knowledgable, helpful, & courteous.
David Murch
3 years ago
Customer service good but only if you ask for it. Not real friendly
Gloria Jo Roth
5 years ago
I went in to buy a wiper blade & gas line antifreeze , got great service and the sales clerk followed me to my car to install the wiper . Thank you !!
Achille Belanger
4 years ago
Great service. Fair Pricing. Fast turn around on parts orders. Good location.
Austin Holt
3 years ago
Been going here for years. If you can't find what you need, these guys typically point you in the right direction.
smokingdubz nbg
5 years ago
We went there with our Ford Focus for wipers...only to be told the salesman doesn't know how to put the new wipers on.
Bill Bradstreet
7 years ago
This guys ate always very helpful. If they don't have the part they can get it quickly.