Twin City Auto Repair
4.7 (89)
414 Elm St, Biddeford, ME 04005
(207) 282-1612
twincityradme.com
Claimed
Service options
Accessibility
- Wheelchair accessible parking lot
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Craig Cakouros
6 months ago
This review is based on emails I had through their website. I contacted Twin City from a recommendation by my mechanic regarding the rebuilding of antique automobile generators. Within the hour I received a response! Not only did he inform me that he gave up that type of service, but he provided contact information of someone who could. I asked more probing questions about this other provider and he continued providing me information that I requested. I was not a customer of his, nor have I ever been to his shop. He did not have to be so courteous, but instead went out of his way to help me find what I needed in a rapid, professional manner. Kuddos to Twin City Repair.
Josiah Aranovitch
7 months ago
Inspections are not expensive and the staff seems knowledgeable. However, they WILL try to scam you, especially as a younger driver. They told me I failed inspection because I needed 4 new tires, saying my tires were cracked and would cost $700. My tires were perfectly fine after checking so I knew they tried ripping me off. I saved all that money by going to a different auto shop and passed inspection without a problem.Service: Vehicle safety inspection
Anne Slack
7 months ago
While traveling from New Hampshire to Kennebunkport we experienced trouble starting the car and felt the battery might be the trouble. We stopped by Twin City and a mechanic (Rick) found the battery behind the passenger seat and confirmed it was on its last legs. He directed us to Auto Zone where we bought a new battery but they would not install it. Rick quickly installed it and we were on our way with confidence. We were very impressed by this young man and the company. Very polite and knowledgeable. We are grateful for their quick and successful attention to our problem.
James Hager Jr
7 months ago
Excellent service in an emergency. I broke down on the turnpike late in the afternoon. I called Brian and had my truck towed to the shop. He called me early the next morning -,found the burst hose and my truck was ready by noon. I really appreciate getting in so quickly and my truck is running great.Service: Auto water leak repairService: Auto water leak repair
Joan Pamboukes
11 months ago
Twin City is a reliable local mechanic shop. Their estimates are accurate, prices are very fair, work is done on schedule, the employees are pleasant and knowledgeable. So glad we found them. Just had our windshield replaced. Thanks!Services: General repairs & maintenance, Vehicle InspectionServices: General repairs & maintenance, Vehicle Inspection
Jim Hager
a month ago
Wife's car had a small anti-freeze leak on our garage floor, and I could not find it. I contacted Brian and he was able to get me in. His team has the experience to know where to look and a few hours later - I was on my way. The repair was done - a new reservoir tank installed - and everyone is happy. Once again, thanks to Brian and his team for helping us out.
Richard Penatzer
a year ago
Another great experience from twin city, the owner sent updates frequently, vehicle was fixed in a timely manner and the work was done well. I really appreciate a place like this. These guys have done many repairs and all my inspections for 5 years now highly recommended
Dave Fortin
5 months ago
As always Brian took care of our car needs. He is both accommodating and reasonable with regard to pricing.Service: Steering & suspension repairService: Steering & suspension repair
Deborah Springer
a year ago
Brian is a wonderful auto mechanic. Knowledgeable about all things for my truck. Yet he is also caring.he has helped me keep my old truck running. I really appreciate all he has done . Thank you Brian and the wonderful people who work for you.Service: Auto maintenanceService: Auto maintenance
Katie Morin
11 months ago
Highly recommend! The crew at Twin City are great. They re quick, efficient, accurate and affordable. And most of all they re incredibly nice. Thank you again! We ll definitely be back when need be.Service: General repairs & maintenanceService: General repairs & maintenance
Alan L
2 years ago
Twin City was recommended to me by another trusted local mechanic. They appeared to do all they could in a timely manner, gave me an estimate for the fix and the worst case scenario cost. Luckily for me they were able to fix it without going further. Price was very fair, I would use them again without hesitation.
Terrylynn Tufts
2 years ago
Brian was so kind, and accommodating, to get my car in for an appointment. They checked to see if I had any type of antifreeze leak, free of charge. Also put a new sticker on for me. I highly recommend going to see them, at Twin City Radiator!
B Ferreira
4 years ago
Brought my vintage Corvette to Twin City to have a side marker light replaced. Brian knew this car was my baby and put his best, experienced mechanic on the task.Lot to be said for how much he values his customers concerns. Job was done efficiently and in a timely manner.I highly recommend Twin City Inc.
Lynn H
6 years ago
Since Brian has taken ownership of this facility, I feel 100% confident that I will not be taken advantage of re: vehicle repairs. Brian is such a good guy, so trustworthy and caring. I had an ongoing and very frustrating problem ever since I got a new radiator installed. Literally, the day after Brian bought the business, he said he would take care of me. Did he ever. He went above and beyond to make things right. His business took the hit for past mistakes, but he has gained a loyal customer with a big mouth. Every chance I get, I will recommended Twin City Inc. They are a caring bunch and take the time to explain what is happening and they stand by their work. My car has a problem, Brian says he ll figure it out, and he always does. He and his staff have bailed me out often the same day I call. It is priceless to have a vehicle repair facility I can trust and one where the staff cares about me.
Steve Scott
2 years ago
I have nothing but great recommendations to everyone that wants a mechanic who s honest, reliable and on schedule. The owner Brian is very dependable and extremely honest. I ve been bring my vehicles there for years. Don t look around for a questionable mechanic. Go to Twin City.Services: Transmission, Air & cabin filter replacement, Tires, General repairs & maintenance, Auto engine diagnostic, Auto engine tuning, Engine repair, Wheel alignment, Brakes, A/C installation & repair, Air conditioning, Battery, Oil changeServices: Transmission, Air & cabin filter replacement, Tires, General repairs & maintenance, Auto engine diagnostic, Auto engine tuning, Engine repair, Wheel alignment, Brakes, A/C installation & repair, Air conditioning, Battery, Oil change
Lag20
3 years ago
Service is top notch.I would recommend twin city to anyone, prompt friendly service and great fair pricing with no surprise hidden costs. Repairs are done quickly so very little inconvenience for me not having my car.Reminder emails are awesome for appointments and servicing reminders, the car repair history online to view a bonus. Best service around
Secret TheHorse
6 months ago
Great service. I was late for my appointment and they still got me in. Very helpful and courteous.
jackie melanson
5 years ago
I ve been going to Twin City for 5 years. Whenever an issue comes up, all I have to do is call Brian and he gets me right in. Fixes my issue and I m always reasonably charged. He has picked me up and followed me to the shop, driven me to work if I had an emergency fix. He does all my oil changes, tube ups, tires and inspections, Always quickly, and aleays happy to be of service..
joe parsons
3 years ago
I gave this review a lot of thought and careful consideration before I decided to write this. Brain the owner did some warranty work on a car I purchased from auto appearance across the street. He was quick and did a great job on shocks. So much I decided to even had him check a problem on my classic Corvette. Again squeezed me right in and did me right.So a no brainer, when the car i bought from auto appearance needed a balancer pulley replaced, i got my insurance to tow it to twin city.The price was a little high, but they got it fixed, and I was able to return to work.They use flat rate pricing, and im not a fan of that, so I'll probably get my repairs elsewhere in the future. But thanks for squeezing me in.Service: General repairs & maintenance
Max Terry
11 years ago
My car had starting problems, and after a misdiagnosis at another shop, I took it to Twin City after a good experience with them last year. They worked quickly, gave fair prices, kept me informed, promptly replaced the starter and alternator, changed the oil and inspected it. The old girl starts up dutifully now, and runs great-- and I'll take her back when that's inevitably no longer the case! Highly recommended.
Michele Marie
a year ago
Great customer service, they removed 2 broken stripped lug nuts & saved the bearingAs another local mechanic broke and denied. Highly recommended twin city.Service: TiresService: Tires
Chris M.
3 years ago
I needed the brakes serviced on my car. I was able to schedule online and via text message. I dropped car off in the am and picked up at the end of the day. Quality work at a very affordable price.Service: BrakesService: Brakes
Gj P
5 months ago
Very nice friendly efficient service always a great shop to visit and get my work done. Service: TiresService: Tires
Tara Yeackel
4 years ago
We've been taking our family cars to Twin City for at least 10 years. They are always upfront and honest. Never once have they tried to sell us something we didn't need. Recently my brakes were making noise and I brought my car in to be checked. It turned out that the brakes just needed cleaning (I suspect a rock had also been stuck somewhere to cause the chirping & grinding). Twin City didn't take advantage of the fact that I thought the car needed brake pads and maybe even rotors--imagine the bill I would've gotten from somewhere else--and they even cleaned the brakes for free. I left feeling sure that my brakes were safe without a penny out of pocket. It doesn't get much better than that.
Kadi H
7 months ago
Car broke down and they looked at it same day. Hard to find someone who seems honest and has quick service!
Sus Phillips
7 months ago
Very pleasant to deal with. They do a great job. They care about good service.
Justin Gagnon
7 years ago
I went into the shop for help with an awful noise that was coming from my car. The gentlemen who was going to figure out what was wrong, moved my car for about 7 seconds, listened to the noise, and concluded it was "definitely the breaks" and it would cost about $500 to start, at the very least. Not feeling comfortable with how little time they spent to figure out what the noise was, I decided for a second opinion.I went to a different mechanic in the area. They spent about 20 mins looking at the breaks, and concluding both front and back are fine, and the reason for the noise, was a simple rock that had stuck in a odd place, which they removed at no charge.Twin City spent zero time trying to fix my problem, and would rather rip you off on unnecessary repairs.
Nations Lending
5 years ago
The owner Brian of the shop was EXTREMELY rude and UNPROFESSIONAL to me and said "It's his shop and he can do what ever he wants".Came in to see if they are willing to "PRICE MATCH' the competition (Since their prices are pretty high) on a radiator leak that I needed to have replaced for my company car. He laughed at me and said if I wanted that price I should just take my car their...... and I will ! OVER PRICED , RUDE STAFF!
Jeff Gorham
4 years ago
Honest good fellas at this place. Fair prices. Top notch communication, even hot a text 2 days after I got truck back just to check in, was a nice gesture. Will be back as soon as my p.o.s. truck acts up
MSA Granite
4 years ago
TwinCity has always been very helpful with my vehicle when I have been in need of repairs. They are always pleasant and accommodating!! I highly recommend!!