Bob's Auto Repair

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Gary Sugar
8 months ago
My family and I were in Bar Harbor on vacation (a 1000 mile drive from where we live) and on the way up we heard some funny rattling noises coming from the front wheel. Since I had my family with me, I was concerned that there could be a safety issue, so I started calling around to a bunch of different auto repair places. Bob's was the only place that called me back and even offered to have a look at my car, despite the fact that he was booked out 30 days. Bob himself helped me - he put the car up on a lift and immediately found the problem - a worn out ball joint. Definitely a HUGE safety concern before taking a 1000 mile drive back home. My family and I practically owe Bob our lives. And he was so pleasant to work with, so easy to talk to. I could go on and on. Thanks Bob - you made our vacation and then some!Service: General repairs & maintenance

  Megan Magier
8 months ago
On our way home (12 hour drive) and we got a flat tire. We put on the spare and searched for somewhere that could get us in. We called Bob and he squeezed us in (even though he was fully booked). Aidan took care of our tire, refilled the pressure in our spare and put the old tire back on for us all within the hour. Bob was super friendly and helpful, couldn t have asked for a better experience in a stressful situation!Service: Tires

  Jan Laing
7 months ago
Car broke down outside Acadia National Park. Bob was efficient and thorough providing a quick repair. Didn't get to visit the park, but made it back 3 hours to our RV site at Moosehead lake. Would highly recommend.

  Russell Kriegel
a year ago
My car died in a remote area in Acadia on a Sunday. It took me all day Monday to get it to Bob & Steve and when I called on Tuesday for progress it was already done! They were the only ones who would take me in my last week on the island and fixed it for a reasonable price, including a tire patch I didn't realize I needed. Bob preemptively ordered parts based on my report, which got us back faster despite that it wasn't a simple diagnosis. Everyone was also really nice - one of my best experiences with a business!Service: Electrical

  Isaac Seiden
9 months ago
Got a flat tire in the park. Called Bob s because I saw their terrific reviews. Got towed to Bob s. They had my tire repaired and we were in our way in no time! Thank you for saving the day!!!!Service: General repairs & maintenanceService: General repairs & maintenance

  Joe
2 years ago
While in the area on vacation, my brakes started making very loud noises.I felt it was caused by a sticking caliper. I called Bob's and spoke with Amy who had me come in. They quickly verified that my issue was with the calipers and ordered the needed parts. When the parts arrived they had them installed in a very timely manner and the price for the repairs was very fair. All the folks there were very nice and professional and the shop was very clean. I highly recommend Bob'sService: Brakes

  Steve Daub
2 years ago
Good and bad. My car broke down. I do work on my own cars,but left tools to fix my tensioner pulley in Pennsylvania. I told them my situation. Had a nice lady take me back to the campground after dropping off my car. Told them exactly what needed fixed. A part I can get for 30$. I've done this job before. Knew what was involved. Easy fix with the right tools. I was thinking I'll pay max of 200 to 250. Well I got charged for 535.31 for a simple repair. Even added a diagnosis to my bill,even though I had already diagnosed it. Well hopefully I made their Christmas better. I could have bought the part. The tools. Threw them away when I was done,and saved myself over $300. The work they did was done right. I just feel I was taken advantage of ,due to my situation. Learned a lesson though. I will commend the the ride back to the campground.Service: General repairs & maintenance

  MM MM
6 years ago
I was on vacation and my tire got damaged on the first day! The hole was not fixable and I had no spare tire. Bob was great, he ordered a new tire at a very reasonable price (my dealer would have charged me a lot more) and replaced right after it arrived. I was so grateful. He saved our vacation. He is also a super nice person. Thank you!

  Dave Fisher
4 years ago
The intake pipe on my 6.7 diesel blew out on our way to Bar Harbor. I called local ford dealers looking for help but received none. Should have called Bob's first! Steve was better than I could have asked for. They made sure the truck got fixed, saving our piece of mind for our vacation. His charge for everything was well below what I had expected. This is the place to go for auto work! Straight talkers, competent mechanics, reasonable prices. Thank you guys so much!

  Freiherr Seymore
3 months ago
Very nice and friendly, fast, competent and with reasonable prices.Well be returning customers for sure

  Angels Dawg House Grill
a year ago
Our diesel trucks starter died, and no other auto mechanic, even Ford, had an opening that was earlier than two months! We called Bobs auto repair and they got us in in 1 week!Steve went above and beyond to fix the truck and get it back to us the next day!!! KUDOS Steve and Thank you!

  Krystal Benson
4 years ago
Highly recommend. Fast, professional service. Steve was very helpful and understanding. Needed to replace a cigarette lighter port that burnt out (not the fuse) which was needed to power my husbands portable oxygen machine in the car while on his last vacation. Steve got the parts and repaired it the same day. I am forever grateful for this garage. If you need fast immediate service try this place.

  Tim Cochrane
a year ago
A bolt in the tire on vacation. Option 1: dismount the flat, mount the spare and run to Vip for a plug set. Option 2: bring it to Bob's. Customer service was top notch! A short time later we were back on the road exploring the State we love so much. Thanks Bob's and thank you Patrick for nailing it today. Real Maine business. Service: General repairs & maintenanceService: General repairs & maintenance

  Jim Wilson
4 years ago
Had a flat tire. Dropped it off and left my number. They called when it was finished then reinstalled it on my SUV... he greased each bolt, tested each lug nut with a tourque wrench, checked the pressure on each tire including the spare. Extremely thorough! Reasonable price. Very neat shop. Very friendly, polite staff. Highly recommend!

  Rene Studer-Halbach
3 years ago
We were on a road trip visiting Acadia when I heard a strange noise coming from the car. We called Bob's, and they squeezed us in even though they had a full day. When we brought the car there, they helped us sooner than I thought they would. Despite not being able to replicate the issue, the mechanics made some guesses based on my description and were able to solve the problem in a very short time. They charged a very reasonable price as well.To anyone experiencing car trouble in Acadia or nearby, I strongly recommend checking in with Bob's.Service: General repairs & maintenance

  Christopher Caron
2 years ago
They legit forgot to finnish screwing the tires in when they switched my winter ones out, had to turn around after a few feet of driving because the whole car was shaking. That was an awful experience. On top of that its now been 2 weeks when they said 3 days for a current repair. This place blows chunks, if you care about safely or time do not go here!!!!!

  Lawrence Chan
5 years ago
On vacation, got a flat. Showed up 5 minutes before close to try and get our flat repaired. All 3 mechanics stopped what they were doing to come check it out and help. Ended up talking with one for 30 minutes about recommendations for things to do on Acadia. Fixed, installed, and paid. Super friendly and professional. I hope no one else gets into car trouble, but if you do this is where you would want to go. If I lived in the area I would go back for normal maintenance.

  Timothy Wegner
a year ago
Called while on vacation in Bar Harbor to diagnose a check engine light. They were extremely helpful and courteous. Would highly recommend for anyone in need of fast, friendly, professional help.Service: General repairs & maintenanceService: General repairs & maintenance

  Amanda Koltalo
2 years ago
Needed air in my tires before making a long drive back to VA. Helped me right away and gave me a history lesson of the island too! Incredibly helpful and friendly. Would recommend to anyone traveling to Acadia.Service: TiresService: Tires

  Paulette Murphy
11 years ago
Amazing service! On a long road trip, I had a problem with my 1995 Saturn station wagon and barely limped into Bar Harbor, ME. I got a recommendation for Bob's Auto Repair from a local business owner and had my car towed to Bob's shop. I was thinking it might be a 2 week stopover since my car is so old and I've had problems with locating parts in the past. I communicated by phone with Bob about the symptoms and we spoke during the day a couple of times. Since Bob had pro-actively ordered an alternator (based on our conversation), he was able to replace the alternator in a single day (never would have believed it!). But that's not all - he found that there had been an oil leak (probably a gasket had been left off in the prior oil change), changed the oil, tightened the battery, replaced a very worn belt and pulley - all work that prevented future breakdowns and problems. Plus, Bob is a lovely person and clearly works hard to anticipate problems and provide good value. He really saved me a whole lot of hassle and both me and my car are so grateful! I can't recommend this business more highly.

  Troy Collinsworth
5 years ago
On multiple vacations over the last 10 years, Bob's Auto Repair has serviced/fixed several of my vehicles. Some of the best auto-service I've ever experienced. Highly recommended. Unfortunately he couldn't fix a Ford Explorer transmission issue.

  Jim Goldsmith
3 years ago
Our Odyssey failed to start on several occasions during our stay on MDI, so we assumed the battery had failed. Bob tested the battery minutes after our arrival and it checked out fine. We departed after 15 minutes of battery terminal cleaning and a $15 charge, and so far every start has been just fine. What could have been a vacation spoiler, turned into minor inconvenience. THANK YOU BOB!Service: Electrical repair

  Cathryn Menarchem
2 years ago
I called day-of needing a repair. Bob's said they were booked but to come and they'll do their best to help before our long trek back. When we got there two guys stopped what they were doing to check it out. They went above and beyond helping. Super nice, thank you!

  Don Faust
6 years ago
I was on vacation from New Jersey and on the way down Cadillac Mountain a brake pad fell off my car. Immediately could hear the grinding.. Made it back to my motel and asked the owner where to go. he explained the route which involved a painted rock and i found the place and he said come back at 6 am so i did. He immediately looked and saw what was needed and we then rode together into town to get the parts and i was on the road again by 830 maybe 9 am, vacation saved and for an extremely reasonable price and time. Thanks Bob If I'm ever in the neighborhood and need anything fixed with my car that's where I,m going!!!

  Timothy Heffner
a year ago
Drove up from Pennsylvania and had a vibration arise in the car. They were able to squeeze me in and fixed the problem. I appreciated the prompt and cordial service.

  Yasu Tsuji
2 years ago
This place is situated in the middle of a beautiful forest, away from the toursit-y area. But the job is top notch and professional to say the least. Wanna give a shout-out to Amy, Bob and Chris for the expedient and friendly service. They are amazing! Thank you!

  Richard Pouch
6 years ago
While I like Bob and think he does a good job but:I left my 2013 F150 for some left front end work, oil change and annual inspection. Done except he left oil filler cap off when finished.Also, left my wife's MB 2002 CLK430 for inspection and oil change. Done except he failed to install a new drain plug as required by MB. Within 300 miles had an oil leak. Sent text to Bob but no response. Disappointing.Will return but will doublecheck.

  Birgit B.
a year ago
Our rental car broke down, but Bob helped us really quickly and was very nice. A couple of minutes later we were back on the road, thanks to Bob!

  Jessica Sheldon
a year ago
We were in and out quickly when we needed our trunk fixed. Bob was very fast to fix it and friendly and affordable.

  Mary Robbins
4 years ago
Traveling on vacation and got a screw stuck in my tire. Stopped by Bobs early in the morning and the guys were super nice. Got me fixed up and on my way very quickly.