Mitsubishi at Charlie's

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Heather Rodrigue
2 months ago
Anthony LaVersa was a great sales agent. He explained in detail all answers to my questions. He made sure I was fully informed with my decision to do a lease versus financing. The experience was positive and has given me a different perspective to Charlie's company as a whole. I am happy with this new relationship.

  Sam Arming
2 months ago
The best period, really. Reliable and extremely friendly, helpful customer service and care. The service they provide to customers is virtually luxury but without the luxury cost, when you come here you know they're putting you first. The experience is very human and not pushy or self interested as car sales culture can often be, my family and I have always been treated well and accommodated. We have also witnessed other customers receive the same level of care, which is great to see. We love Charlie's and intend to be loyal customers for years to come! :)

  Hannah Haynes
a month ago
My experience and service was fast and efficient! The staff were helpful and made me feel very comfortable. Shout out to my dealer Anthony LaVersa for knowing exactly what I wanted and needed, and for making it happen! Thank you!

  Brooke Johnson
3 weeks ago
Anthony sold me my 2024 outlander and he was so helpful. He made sure all of my questions were answered and he was overall a wonderful salesman. So happy I was able to work with him to get my new car!

  Gunnar Vermillion
2 months ago
This is the second vehicle my wife and I bought from Jamie and Anthony from Charlie's. They are both great salesman and don't push you into anything you don't want and will go above and beyond to meet your needs! Great experiences all around

  Natalie Pollock
a week ago
Go to this dealership and ask for Anthony. You will have the best car buying experience you've ever had. The whole team made it the easiest car purchase I've ever made.

  Jonathon Lawrence
3 weeks ago
Had a great car buying experience at Charlie's Mitsubishi. Tony helped select the best car options to look at, and guided me through the rest of the whole process. And the whole sales team was very friendly.

  Tom Hair
a month ago
Anthony was on point, This purchase was easy and smooth. All done in a timely and professional manner. I will be recommending Charlie's to my friends and family..Thank you Anthony...and the Charlie's family.

  Catherine Hellman
4 months ago
Anthony LaVersa was our helpful and attentive salesman for the purchase of our Toyota Tundra. He followed up several times to be sure we were happy. We did realize that they keys we were given did not lock the tailgate and called the service department. They scheduled an appointment and cut us a new key at no charge. We highly recommend Charlie s in Augusta!

  Taylor Watson
3 weeks ago
Anthony is simply the best car salesman I have met.ProfessionalPersonableProductivePrepared.It was fun and easy to buy this car. Many thanks

  Kim Chasse
5 months ago
Horrible experience and I would never return. If I could give them 0 stars, I would. They did not schedule my appointment correctly and I'm still left to deal with an open recall item. The service advisor made me feel like it was my fault and was so rude. Don't go there unless you have to, like I did. I had to replace my battery and my airbag light came on after that. Because my trusted mechanic couldn't correct it, I had no choice but to go to the dealership to have them turn it off. I guess they feel like they were giving me a deal because they only charged me $75, not $150. What a sham.

  Arthur Johnson
a week ago
I had a great experience and Anthony was the best sales person I ever had the experience to deal with

  Amanda O'Leary
2 months ago
Always treated professionally and kindly. Chelsea is the epitome of great customer service every time.

  Gerald Allen
a month ago
Anthony was my sales representative was a real decent person easy to talk to walked me threw everything made sure I got what I wanted and how I wanted it showed me everything about the car I needed to know answered all my questions with out hesitation thank you so mutch for your time love the suv

  Judy Hall
11 months ago
I was very pleased with the salesman at Charlie s. Jaimie Mayo was excellent in helping me to find just the right vehicle to meet my needs I appreciate his approach in helping me to find the vehicle that would meet my criteria . My experience was pleasant , low keyed and positive in every way. Excellence in customer service is something I value.

  Jeff Knightly
2 months ago
Absolutely amazing service ! I really feltThey looked out for me!

  David Moretti
a year ago
Thank you Charlie s for the excellent routine service experience on our Mitsubishi Outlander Sport. Fast, friendly and thorough with a clean and comfortable waiting area. Worth the drive from Windham!

  Tina Barrett
a year ago
Anthony (sales) was great at helping us select which Outlander was best for our needs. Jeff Sprague (he said I wouldn't remember his name) at the large facility was friendly and helpful with the financing. Overall great experience. I hate to say this as someone who used to like to haggle the price, but this "pay the sticker" trend should stay.

  Crystal Lamoreau
9 months ago
Great experience all around! Friendly staff that went out of there way to help!Mohammed who took the extra time to show me all the gadgets in the car! Thank you!

  Amy McLaughlin
2 years ago
The team squeezed my vehicle in for an issue that suddenly started while traveling. My vehicle is my life line for my job. They were respectful and so helpful and I could not express my appreciation more to them for helping me the day I needed it. My vehicle is great now.

  Julie Barron
a year ago
Kat was the first salesperson from charlies to explain features of the vehicle we were buying and we've bought multiple cars from charlies. She was the most pleasant to work with then any other salesperson there.

  gregory theriault
2 months ago
explanation of features could have been better

  Craig Dunn
3 years ago
Service people and the mechanic were all good but when i brought my car in i know that their was something wrong with the shifter and i think if it stuck on the mechanic he know right off too so now i get a charge for almost $100 to tell me my shifter is messed up well i know that before i came in that was why i took it in. Now you tell me it is another $550 to fix it and i can bring it back if i want it fixed. Well needless to say i guess i will be working with a shifter that is still sticking when you try to shift it out of park which it was doing when i brought it in. But i did get to pay $100.00 to find out that my shifter is sticking thanks for that you were very helpful. Have a great day...

  Kirsten Meader
3 years ago
Arrived ten mins late, still greeted with smiles and a beautiful loaner car. Was updated throughout the service via phone. Finished in a timely fashion and out the door with a fresh car wash. Thank you!

  Christine Currie
a year ago
I was pleasantly surprised and how simple and pain free the entire procedure was- especially with the economy these days- all the staff were friendly and seemed very honest and straightforward. Thank you!

  Kaitlin Higgins
2 years ago
Mike and Jeff at Charlie s Mitsubishi were incredible to deal with! I have already told all of my Maine General co workers that if they are looking for a car, Charlie s is the place to go!! Thank you for everything!

  Heather Jackson
9 months ago
They were great and went the extra mile to take care of this single mom. Thank you!

  Box Truck
5 months ago
Mitsubishi outlander PHV it's perfect , thank you Mohammed

  Scott Walker
2 years ago
$140 to simply diagnose an obvious condition is excessive. My car has a $2500 parking brake problem that is the exact subject of a recall for the prior model year. Not even a mention of this from service agent when advocacy with the manufacturer should likely be the care standard. Won t return.

  Jean Pidacks
8 months ago
I had a very positive experience at Charlie's service center. I will continue to take my new vehicle to them for all my service needs.