O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  David R.
a month ago
Those people are helpful to the max. Phill is always ready for the aid, he goes out of his way and brightens your day with his courtesy and friendliness. This place deserves to be recognized for its consistent professionalism and going up above and beyond.

  Dawn Guillory
4 months ago
Mr. Phillip did an amazing job installing a battery into my car. He was super friendly and willing to help! It was a joy to have him help me out today. He was quick and also super informative with every he did.

  Jesus Herrera
a month ago
Damn. I usually expect someone to greet me and offer to help me find what I need but not this time. Ignored the whole time I was inside. Wouldn't have cared if I was able to find what I need with Google, but I was struggling to find what I needed on Google as well. So while I kept trying Google, the workers just stood behind the register, talking. Walked out and still didn't get asked if I needed help. Figured they didn't want my business.

  Alton C
3 months ago
I've always gotten good service here. Both in buying parts and supplies and they take used oil for recycling. Never a hassle here and they usually have what I'm looking for. They carry Wix filters which I'm a fan of.

  Shehzad Barkat Tejani
3 months ago
Great service from Emory! Covered my car battery even though I lost the receipt, and they helped find it in the system. Seemed to genuinely want to help.

  Monica Meyers
6 months ago
I stopped in your store today while it was raining because one of my windshield wipers flew off. I witnessed not only one but 2 employees go out in the rain to change wiper blades for myself and another lady. That s just good old fashioned service and very much appreciated. I was also asked by more than one employee if I needed assistance; everyone was upbeat and kind. I will always consider going to you guys first for all of my car maintenance needs. Very impressed!

  TO CM
4 months ago
Great customer service. Fast checkout. Good stock on items I need. Have saves my day several times.

  Angie Gilbert
8 months ago
Great customer service and very helpful employees , Caleb and Phillip were very helpful even assisting in putting on the part I needed, keep up the great work

  Karina Serrano
a year ago
Mr. Lou and Caleb were the kindest most helpful gentlemen ever! My husband and I are so grateful for all of your help!! We will definitely be going back! :)

  Alex C
3 months ago
Past few visits have been better and staff more helpful. Bumped it up a star.

  Tiffany Chen
2 years ago
Want to thank Keith very much for helping with my battery problem. He did a wonderful job. Appreciate !!!

  Charles Kountz
6 months ago
Fast and helpful. Did everything for us Even honored warranty without hassle.

  Mark Abshire
4 months ago
Manager gets a big old zero staff gets a 4 Mr Phil gets a 5

  Jason Stevenson
3 years ago
No one wearing masks, not customers, not employees. They setup distant checkout terminals but let customers lay on the counters, so unsafe. This is the problem with LA.They should be sanctioned for contributing to the Covid problem.

  Amanda Dietz
2 years ago
One of the worst experiences I've ever had. What should have been a simple return was an issue. My dad was sold the wrong parts for his vehicle. My husband and I went to return them for the right ones. The clerk made comments like" the box is open did you steal one" which was disgusting seeing as how they sold us an open box. Refused to return all the wrong spark plugs they sold us because one had a slight oil transfer on it from our fingers. The clerk then accused us of screwing the plug in which we could tell from the beginning that it didn't fit. He then opened up every single spark plug even though the boxes hadn't been touched. Thank goodness the Lafayette location isn't too far and had workers that weren't complete idiots. They did our exchange with no issues, no rude jokes, and ordered us the right parts.I believe the guys name was Hunter. I was also warned by another customer that he was going to give me a hard time

  Frances Landry
11 months ago
Very helpful. Did not have what I needed, but directed me to a place to find it. Also told me to come back with it and he would install it.

  Scott Huber
3 years ago
We needed a generator for hurricane Delta. Keith and crew came through. Not only did we get a good generator, they gave us a great deal on it since it was the eve of the storm. Great service at a great price. Oh, and they loaded it in the truck for me too. Excellence overall.

  Tim Hunt
10 months ago
Bought a battery here. The staff was very professional. They installed my battery quickly and correctly. I was in and out.

  Chris Haskins
a year ago
Great staff and willing to listen and help. If you see a Mr Phil working there wait for him if you have the extra time. Very knowledgeable and straight forward.

  Rachel Tilton
a year ago
They go above and beyond to get it done! Tyler and Philip fixed 2 completely corroded battery posts to get my new battery in! Saved me time and money doing this! I couldn't be happier!

  Stewart Stew Segura
a year ago
They are very helpful everytime I visit. Prices are very reasonable and they usually have everything in stock. They will test your battery and even help replace it if needed.

  Scott Richard
a year ago
The guys there are very polite , it's very nice new , clean and organized building . I ready didn't need anyone to help find my replacement lightbulbs.

  Curtis LeBlanc
a year ago
Our Youngsville location is blessed to have Hunter! Out of all the locations I ve dealt with over the years, Youngsville has been the best. If you are greeted by Hunter he will always ask how your day is doing, and not just because it s expected out of him. He s one of the younger workers there and will make a difference in you going there feeling down about having to make repairs to your vehicle.

  Tyler Abshire
2 years ago
Clean, neat store! Awesome staff! Always willing to go the extra mile to help out any customer! I have had very good experiences here and any review that says otherwise is not reliable! Lol Seriously, keep it up!

  Zachary Lee
2 years ago
Good service and they normally have a good stock of parts even if it s a different vehicle than what you normally work on. The prices are a little higher than the competitors but it s less than a few minutes away from home. I ll pay a few dollars more rather then get caught in traffic.

  Jessica Ferrell
4 years ago
Fantastic place! Exceptional customer service! I needed a new battery for my car. They offer free battery testing. After purchasing my new battery, they installed it for me! Quick & simple, definitely recommend!

  Dana Hangley
3 years ago
Great experience!. Service was excellent! A big thank you to Phillip for helping me with my tail light issue. I am from out of state and it was so nice that someone went the extra mile to help me out.

  Shannon Poynot
3 years ago
My battery needed to be replaced in my VW and I m so thankful I stopped at O Reilly s Auto Parts in Youngsville. Mr. Phillip was very knowledgeable and quick to assist me. Within five minutes, I was back on the road. I highly recommend this location.

  Thomas Kracke
6 years ago
Very rude people. Didn't care that I walked in. They just went about their conversation, making fun of a heavy set fellow in the store. I will never return there. I wish they would have put something more useful there like a Dollar Tree. Horrible horrible place. It's worth the drive to Auto Zone in Broussard.

  Marcus
2 weeks ago
Great and informative staff