Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Travis Reed
5 months ago
Mr. Larry and his wife Ms. Linda miles took me in fixed me up and had me ready in no time. All smiles great service. Thank you all..
Ravin Guillory
5 months ago
Excellent service nice and friendly people I would most definitely recommend this tire shop.
Mireya Vargas
11 months ago
Called to ask for a patch price was told a set price but when we arrived and they started patching the tire we get told it s a higher price because of the tire size. When they are almost finishing up we get told it s more because of tax. We expected to pay the set price and paid almost 50% more then the quoted price.
OPC Development
a year ago
My review was removed.They left water and a TPMS sensor floating around in my tire like a boat. Had to pay 15$ to get it fixed. They complained that money was in my car and I shouldn t leave it lying around or it could be stolen. It s pretty much a mind your business type deal. Then months down the road I had over 1k dollars charged by them for someone else s rims, and when I called him to ask why, he said he d call me back and never did. Thankfully I don t get to overdraft on that account. Never ever again.
Mike Caldarella
3 years ago
If you like paying $25 for a patch this is your place. I called and they said it was $10 to get a tire balanced ..I get there and I noticed I had a different low tire... They charged me $25 for a flat repair.... Didn't mark the valve stem and charged me an extra $10 for balancing. All that took an hour and a half as well. The old man's great. The owners need to rethink their screw model.
Cody
6 months ago
Mr Miles was incredible, got my tires fixed and in a timely fashion. I will be returning
Mason
3 years ago
Miles Tire and Auto Center is an excellent place to go! Thomas, the mechanic who worked with me, is very experienced in mechanics and really knows his stuff. I got in a car wreck coming through Lake Charles and they helped me one step at a time.They re God fearing people, they have a great spirit and they will take care of you. I highly recommend to anyone who needs Tire and Auto work!
Eric Stanley
3 years ago
I want to say thank you to the owner and his helper! We had a blowout coming through Westlake last night and our spare wouldn't hold air so we brought it to Miles and even though they were shutting down for the day they still tried to repair my tire. Couldn't be repaired so they replaced it with a good used one! I appreciate all their hard work to keep us from having to leave our vehicle on the side of the road! Thanks again for everything!
Aron Herbert
9 years ago
My experience with this auto shop was awesome. The staff is friendly and helpful. My vehicle needed a tune-up and four new tires. They worked on it with no problems at all. Then they're local and I don't have to drive to Lake Charles, LA. I will continue to go to Miles Tire and Auto for all my vehicle's needs. LOVE YOU GUYS!!!!
Mary Ward
7 months ago
Miles Tire and Auto is the place to go when you're having car trouble, the people there are very nice and have good quality service.
tina luce
2 years ago
This guy is not reputable. He told my son that his bearings were bad, his rotary needed to be replaced, his brake pads needed to be replaced, and his calipers needed to be replaced. Sent him a text that it would be $2000. When my son asked for a written itemized statement, it was $2500. He told my son that it would be $65 for diagnostics which would be applied to work, but when my son said we were taking it someplace else, it was suddenly $150. Once he knew that my son was taking it elsewhere, he also told him that honestly, he could get away with just changing the bearings. Huh, well honestly, you should have said that in the first place.
Rebecca Harmon
3 years ago
I brought my vehicle in the have a plug put onto one of my tires. He said that there was a hole in my tires that had already been plugged before. Also the other plugs wires weren't shaved off and caused the tire needing the plug refilled. The job was done great and had me back into my car in no time. I will always return to Miles Tire and Auto in the future!
Eli Thomas
3 years ago
Great place and very nice people. Service took a little longer then I'd expect but found out it's because he doesnt house most of his tires at the shop. Not enough room. He gave me a great price on my tires and everyone was very friendly the entire time. Will come back again
Armando Anzaldua
5 years ago
HORRIBLE MECHANIC!!! I went in with a issue of my windows not rolling down. I talked to him and he said it was the motors to the window. I asked how much it would cost and he quoted me a price of around $440 and that he would have it fixed by 5pm, and that he ll get on it right away and if he ran into any problems he would call me. Keep in mind I had left my car there at 1pm, and left work early just to try and get the front driver/passenger side windows fixed. 5 o clock came around and no call figured it would probably be ready tomorrow morning. It s the next day (05/18/2018) and still no call in the morning. I had to wait till my lunch break to call the shop and then that s when he tells me that there was a problem and he would have to charge more. I asked him if he had started on the car and said no, asked when he was going to start and said that he ll get on it right away again. Called the shop a few hours later to check on the car and still was not ready, said they should have it ready by 5pm but can t guarantee anything. I got out of work at 4:30 pm and was calling the shop and no one answered, I called about more than ten times and still they wouldn t pick up. I get to the shop and they were barely finishing up on one side, I asked him how much longer and said it would be another hour. I waited there from 5pm-9pm, FOUR HOURS just so they can finish something that should ve only taken at the most two hours. When he finished he said I was all set, I check the car doors and the panels on both sides weren t put properly they were barely hanging on, and when I pressed the buttons to lower the windows the buttons fell through. They forgot to put the screws back on that hold them in place. He was about to send me off with panels barely holding on. I told him about it and it took him and another person another hour just to put the panels on properly. And to make matters worse while waiting inside he left his computer monitor on and what was open was a YouTube video on how to change a window regulator with motor. WHICH IS THE PROBLEM I HAD AND HE SAID HE KNEW HOW TO FIX!!! Just a horrible mechanic who overcharges, works slowly and has a lack of knowledge in what he is trying to do. I would never recommend anyone to get their car serviced by his shop.
Vanessa Irizarry
5 years ago
The only reason he got one star is because I had to in order to write a review. My husband and I only came to miles because we had a problem with our BMW a while back and broke down right by his shop. He seemed like someone we could trust being a preacher and all. He seems like a honest, godly man. We had an oil and coolant leak in our Audi. We drove our car there. We spoke to them about just diagnosing our car letting us know how much everything would cost to fix it. They told us they would call in a few days and see how much it would cost. Well we never heard anything so we went up there ourselves to find our car in pieces in the bay. He said he found the problem could he have $450 for the work he had done. (Mind you at this point we never agreed to have any work done! He was only supposed to diagnose the car, but we paid anyways). We thought that would pay to fix our car. Considering what needed to be done would have cost a few hundred anywhere else. Well he said he would finish up and call my husband in a couple days. Two days later he calls and says it's going to be $3800 to fix our car!!!!! A new motor for our car is only $1500!! So my husband told him no that's ok. I'll come get the car. When we showed up to get our car on a Friday we brought a mechanic. He wouldn't let us see our car said to come back on Monday. I came back on Monday (my husband was still at work) and our car is still in pieces and now says we owe him another $700 for 8 hours of labor to change a valve cover. When I told him no sir that's not what we discussed he started to yell at me ( I am a woman). He said I have three witnesses that will say you said to fix your car no matter what it cost! I told him he was a liar, that was never said! He told me to remove myself and was extremely rude. I have never been so disrespected in my life. If he was a reputable man and did honest work he would have had no problem with us bringing a mechanic nor would he charge for work to be done when we never asked for it in the first place! He then told his mechanics to put all my car parts in a box on the front seat of my car and don't touch it again and I would not be getting my car back until we pay the $700. I went straight to the police. When police arrived at his shop he then continued to lie saying we told him we wanted all Audi parts put on. Which my husband specifically told him in our initial meeting that if after diagnosing the problem if it needed any parts we would get them ourselves from Oreillys because they stock all our parts and he actually said, "Man, that will cut into my business, that's how I make my money." The police informed us we are not the first to complain of this happening. But no one has been able to do anything about it. Well he finally met his match. We are pressing charges and taking him to court. What he is doing is criminal to people and it is wrong. A man like this should not be in buisness. He is a scam artist. I will gladly spend thousands on a lawyer to finally hold him accountable for his actions before I pay him another dime. PLEASE!! BEWARE!!! Do not bring your car here!!
Shane Nelson
4 years ago
I brought my own oil, oil filter and fuel filters and he tried to charge me $196 labor only to change them. His labor rate is $125 and hes claiming it takes 2 hours and he was gonna cut me a deal at only $98/hr, the dealership doesn't even charge that kinda rates on a simple oil change
Kori Legleu
6 years ago
Had a flat at 3:30 in the afternoon on a fleet vehicle. I called and asked if they could fix it and if I could pay with a fleet card. I was told yes but when I got there they said they didn't know how to run the fleet card and whoever I talked to had just left. Waste of my time. Should have known to just go the few extra miles to the reputable business I normally use.
Jonathan Hebert
2 years ago
Outstanding service here! Did whatever they had to do to get me back on the road again as soon as possible. And they had really good reasonable prices as well. 10/10 would definitely recommend them to anyone I know!
Amanda smith
5 years ago
Terrible experience, he insisted that I got services that I did not want to get and then wouldn't honor the payment plan we agreed to. He kept my car for 5 days longer than he was supposed to when the service should have been done in one day. I had to bring my car back to him twice because it wasn't fixed properly and he even damaged things that weren't damaged before. Repeatedly lied to me and became very rude and disrespectful anytime I challenged him on anything.
Wykisha Williams
7 months ago
Miles Tires is the place to go if you need work done on your car.Services: Transmission, Air & cabin filter replacement, Exhaust, Tires, Steering & suspension repair, Electrical, Auto engine diagnosticServices: Transmission, Air & cabin filter replacement, Exhaust, Tires, Steering & suspension repair, Electrical, Auto engine diagnostic
J.W Green
4 years ago
DO NOT SHOP HERE.DO NOT RECOMMEND ANYONE HERE.THE OWNER DOES NOT COME TO WORK ON TIME.ALL PHONE NUMBERS ALL DISCONNECTEDFOR A TIRESHOP HES GOT A WEIRDLY LOW AMOUBT OF TIRES OF HAND.HAS BEEN CAUGHT LYING ABOUT PRICE AND OFFERED A 10 DOLLAR DISCOUNT.If you are in a rush, lost or have an emergency don t come here. This place only exist because it is the ONLY tire shop in town. But if you can handle overpaying or waiting an hour and a half to be told he doesn t even carry the tire then this my friend is the place for you. If I could give 0 or even negative stars I would.
Raymond Arriola
5 years ago
I paid today 180 dollars for this low budget shop to put my vehicle on a lift....This shop doesn't even have a debit card machine... I wouldn't recommend coming to this shop...Then the owner lies about storage and labor...He couldn't make up his mind to charge labor or storage fees for 2 days...And he did absolutely nothing to my vehicle... THIS SHOP IS VERY MUCH SUSPECT..... 9:29 Houston time update I was just reading other complaints...Wow and you are a man of GOD.... What you did today was definitely not GOD giving... That's between you and the Lord...By the looks of your shop on Google....You need that 180 more than me....May God have mercy on your soul....And i will pray for you tonight
CARMEN DAVID
8 years ago
Went to get a tire they charged me for air take off put on etc it cost 80.00 for a used tire 285/70/17 installed... Well Sam's in DeQuincy charged me 30.00 out the door 285/70/17. RIP OFF FEMALE GUYS
marcy richardson
5 years ago
The owner, Pastor Larry Miles, is a knowledgeable man and a stand out Christian leader in the community. Easiest said, he's just a man you can trust.
Easy E (Easymfe0985)
4 years ago
The new owners are very nice and he was very quick. Had me in and out. So glad I went there.
Felicia Murphy
a year ago
Love the professionalism and quick response! Thank you for your service and reasonable price!!!!!
Eddie Majesky
5 years ago
Wants $382 to swap out an O 2 sensor.That s lift the car and turn a wrench.Kiss my #%*!
SkyGuy123
5 years ago
If you ever want to drive your car again...steer clear of this crook. I walked to school the last month of summer cause he stole my mom and dad's car
Michael Ardoin
4 years ago
Very nice people, very fast quality service, I recommend that over every one
Linda Miles
2 years ago
Great Service, they will go the extra mile