O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Koa Henderson
3 years ago
Manager wouldn't even let us use the bathroom while we're here maintaining all the Emergency 911 towers for multiple carriers, immediately left instead of getting things needed for the truck

  Hayley Nugent
a year ago
This O Reillys has been one of the best Ferrari I ever had to deal with thank God for them being there with two ball joints, gone in my driver side tire and also needing rear brakes and rotors. Y all have been awesome thank you and keep up your good work, your store is beautiful.

  Nick Arceneaux
6 months ago
Great staff, quick to help you find what you need.

  John Currie
2 years ago
Walked in and was asked within a minute if I needed any help. Showed me where to find what I needed and checked me out as well. All the same person too. Lol, I regress. Very helpful, mdse in stock, made an honest effort to be helpful. I'm grateful for the service. Thanks

  Joey Joe
a year ago
I wish I could give this place 0 stars. I bring in a part and the cashier Rose looks at it as if it came from a UFO and randomly searches her computer for it and says they don t carry that to go to the manufacture. After asking what it was that she searched she can t give me a define answer I realize she doesn t know what she s doing behind a auto parts counter besides making a paycheck at no effort. All while 2 other employees behind her laughing and smirking at what s going on.

  Hunter Solano
a year ago
Karry dude extremely rude and wanted to catch a aditude and dis respect me and other ppl in store orileys really need to let him go put a bad reputation of how that store works

  Carlos Hathcock
2 years ago
I generally do not post reviews. Things have to be really bad or really good for me to take the time to post something. In this case, it is the latter. I dealt with Matt Roper and he was beyond helpful. Not only that, but I witnessed how carefully he handled everyone that came in. Top level knowledge.

  Tessa Garrett
2 years ago
Very disappointed with the customer service of this O'Reillys location. The gentleman that I spoke with was not wearing a name tag. I intended to purchase new batteries for my 2017 diesel F-350. I needed two new batteries. He was not nice or friendly when I walked into the store. I spoke first and politely said good morning then explained I needed to purchase batteries and have them installed as mine were bad. I left my truck running to ensure they would not die again after just having my truck jump started.He hatefully explained that he could change them but the truck would not turn on because they needed to be professionally installed and a scanner would be needed to reset the truck. I asked if he was sure as I had tubed and looked up in the manual about installing new batteries and this was never mentioned. He hatefully then commented that he would change them but my I'd be there all day because my truck wouldn't start.I choose to leave and spend my money at NAPA auto parts. Where the service was definitely more friendly but they do not install batteries. I purchased them and then went on to work. I am a school teacher and missed my morning classes trying to hopefully have batteries installed. I have since talked to mechanics and actually have a gentleman from the school volunteer to install them. They magically work and my truck starts fine without this "magic scanner reset" the gentleman at O'Reilly's spoke of this morning.

  Rob Doremus
3 years ago
Lady working counter had zero experience running trouble code. Didn't even bother trying or attempt to ask a co-worker. Her response was... "I don't know what that is google it" and walked away.Was coughing and stating she was sick but interacting with customers with mask pulled down.Really search for O'Rileys because of their normally good service and experience but this location definitely not the normal.

  ReginaAndJoe Housden
2 years ago
They had the part I needed but one of the guys working there drove a Ford truck probably needed the job to get discounts lol all-around good people

  Jessie Hartstine
5 years ago
Only place I shop. Best parts. Some parts are more expensive but not enough to be concerned with. I'm a loyal customer and will only go somewhere else when I find a dealer part. All employees almost know me by name, are reasonably knowledgeable, and very friendly.

  Paul Fore
4 months ago
Always have what I need!

  Matt Fuller
3 years ago
WARNING!!!! If your wife ever needs automotive help and you can't be there...DO NOT send her to this store!!!! I was stuck at work and unable to help my wife. Her battery was dead so a stranger jumped her battery and I told her to go to oriellys they would take care of it since that is where the battery came from. It was a super start extreme with a 3 year warranty. Well, Billy who needs a serious lesson in customer service told her to turn the car off. Which is fine but when it wouldn't start told her she would need to pull the battery out to charge it. Yeah ok and then told her that she needed to call someone to pull it. Didn't even offer to jump it and went back inside. I was shocked and will never spend another red cent at that store. Learn from my mistake. Dont put your wife in their hands!!!!

  Richard Miller
a year ago
Always helpful, they make sure you find what you need or are looking for. If they dont have it in stock normally have it by the next day

  Nathan
2 years ago
This place has gone down hill in the last couple months. Employees don t know the first thing about parts and also give false information about what s needed to get the job done.

  Elijah Parker
a year ago
The service here was great always helpful and willing to find the part you need no matter what.

  Robert Valdez
2 years ago
Yes they have a everything I needed so far so I got to go back to the end of the day and pick up a idler I hope they have one yeah I got a serpentine belt and it was loose and I hope my air conditioner still works but they had parts for a 1993 Chevrolet and it's surprised me I'm going back there again in about another hour

  Jonathan Grigsby
a year ago
Worst experience ever, always a customer, told my I couldn't open a package for screws for my taillights, employees were rude and un educated

  Eddie Vega
3 years ago
Appreciate the help from Steven ended up going to his store for fittings and hose but didn't have fittings available he called a different store from an hour away to hold as he tried to come up with different solutions!

  Juan Deanda
a year ago
Been going to this specific O'Reillys for 10 years, best customer service at an auto parts store.

  lamonica cooley
2 years ago
This store is great. Always clean, the staff is always nice and helpful I don t go to any other store.

  Lance Fontenot
2 years ago
The cashier was very cashier was very helpful he helped me find the lights I needed for my license plate I'll definitely be going back

  Michael Bertrand
2 years ago
Great service & employees, large selection of parts & products at amazing prices. They are my first choice for auto parts!!

  Randy Hebert
6 years ago
Special order parts delivered to local store overnight. Great price. My parts this visit were less than half price of competitor.

  Peggy Naquin
a year ago
My favorite auto parts store. Thank you for great service!!!

  Mark Hollis
5 years ago
I love it Riley's they offer a 10% military discount their staff is always very knowledgeable they had what I needed at a price that was reasonable

  Guy R Plauche
5 years ago
Pricey, but always has the part or product I need. Knowledgeable staff very helpful when advice needed.

  Z Lori Blue Primeaux Coleman
2 years ago
If I must go to a parts store, it's this store. Albert is amazing and so are the other guys and gals..

  S. K. RICHARDS
3 years ago
The gentleman helped me find the correct windshield wipers and even was kind enough to put them on for me.

  Brandon Ashworth
a year ago
Got the part I needed. The staff are friendly and knowledgeable.