Take 5 Oil Change

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Michelle LaMaster
a month ago
I know this is going to be a long review but I have to say they are amazing! I went there on Saturday and was advised by the tech the wait time was going to be 2 hour s because they are short staffed. I told him I understood and that I would come back another day. He then informed me about how I can make an appointment online. Hands down THE BEST INFORMATION EVER!!! I went home and made one for today and I was amazed how well it worked. I will definitely do it again. I was however sad to see that the tech Sadie was not working there. I wanted to thank her for the care she gave to me and my vehicle at my prior visit. During my last visit she was looking at my tires when coworker asked her what she was doing. I could not hear what was said but I heard him say they were okay but I could see she did not agree. I asked her what her concern was and she told me she thought my tire tread was low. I went home and talked to my husband about it and the next day we took my car in to have my tires checked out and they pointed out that 3 of my tires had very low tread. Thanks to Sadie I was able to avoid any issues with my tires. I truly hope they bring her back because she s definitely is an asset to that location.

  Amanda Schroeder
a month ago
Broke the slow release on my glovebox, it now drops down/falls down fast without the pump release slowly. My ac now also sounds like a race car staring up with a loud vibrating/flapping noise due to something not be installed back properly. Ask before taking apart a car, y all are not mechanics. I didn t want or need any filters replaced! I wanted my oil change and that s it! Instead I was left with two things broken/not put back on properly on something that didn t even get replaced to begin with!

  michelle williams
4 weeks ago
Dylan and Ray were amazing, they were my first stop out the door to work this morning. There good energy, wonderful customer service skills, and teamwork was on point. I had a good day at work because of you guys! Best oil change ever. Thanks so much for everything!

  Christie Pittman
a month ago
Take 5 Oil Change on Gause Blvd is the best! Dylan and Terrence are amazing employees! They work together so well and make it enjoyable during the wait. Dylan's energy is infectious. They were short staffed and busy, but it didn't affect their positive energy. They noticed one of my belts was worn and needed immediate replacement. He advised me to take care of it right away. Probably saved me from breaking down on the road. This is my new oil change location just for the the way they treat their customers! Thanks guys!

  Brandi Glover
a week ago
Dylan and Ray went above and beyond to get my Honda Pilot oil and filters changed. My cabin filter is in a difficult place to get to, Ray worked on it for 40min straight until he got it out and changed. Even running to another part store to get my filter bc they had none. I highly recommend!!!

  Aqeel El-Amin
a month ago
I've taken all my vehicles to Take 5 for about the last 10 plus years, but recently the Take 5 on Gause close to Cross gates has the most professional, friendly and outstanding service. Not to discredit anyone else but Terence the manager was OUTSTANDING! Professional, knowledgeable and if I had a custermer based business I would hire him to run my entire operation.

  Kip Montero
4 days ago
Love the staff at this location! They are ALWAYS friendly and quick. Also as a military veteran you can t beat the 25% off and the entire shop thanking you for your service!

  Jon Reed
a year ago
Very great place to go to get your oil changed. They check out all of, the are very very nice and the they do the work very quickly. I was so surprised at this knowledge of the new cars. We didn't know how to reset the oil, the young lady stepped right in and did it with no problem. We asked if she would happen to know how to also get rid of the tire light, since we just checked the tires, she was able to do that as well!!! Most awesome person. Think her name was Megan.

  Henry Temple
a week ago
Great experience! My technician was short staffed but gave me a great experience. He was very attentive and knowledgeable. Will definitely be back.

  Doris Kirkpatrick
a month ago
Let me start by saying i am not one to record a negative encounter however, this was beyond poor in my opinion.I arrived approx 3 pm, all 3 bays were open with maybe 1 car behind each one in the bay.If I didn t need an oil change I would not have waited 3 hours. Two cars arrived after me and were serviced before me in different bays. There was only 1 technician working all 3 bays.My suggestion, if you only have 1 technician, only have 1 bay open. At least people would be able to gauge how long they may have to wait, and service cars as they arrive. The whole experience was terrible.3 hours later

  Mallory Swinnen
a month ago
I refuse to get my oil change any where else. The team is very knowledgeable and friendly. I truly appreciate the love for service members in the US military. Overall this place is a 10 out of 10.

  No
2 months ago
Everyone was super friendly and efficient about it, I was in and outta there quicker than my trip to the pharmacy! Normally get anxiety with talking to anyone in general but they were super welcoming when I drove up and the vibes were just all out immaculate.

  ALEC BANKS
a week ago
I'm extremely pleased and satisfied with the service I receive from this location. I highly recommend Take 5 Oil Change if you're looking to get in and out quickly.

  Reginald Goins
a week ago
They are quick and reliable. The friendliest people that work there. I ll be back when it s time for my oil change.

  lawrence leidenheimer
2 months ago
I've used Jiffy Lube for more then 22 years to take care of servicing my vehicle before moving to Pearl River, Louisiana and happen to drive by a Take 5 oil change facility. After meeting Joseph who serviced my vehicle I will never go back to another Jiffy Lube ever. Joseph was a true professional in every since of the word from the time I drove in and until the time I drove out. Joseph even reminded me after completing my oil change that my truck was about to hit 100k and ask if I needed to replace the freon and I surely did. I kept forgetting to get that service done. When he learned that I was a 30 year retired Navy veteran he had the entire staff do a shout out and thank me for my service and wow was that really cool!!! No shotty Jiffy Lube I ever went to meet the high standards and professional conduct I experienced at Take 5 Oil! Thanks Joseph, will be back for all my trucks required service!!! Great work ethic!!!

  Eugenia Robertson
a month ago
DYLAN WAS THE BEST SERVICE PROVIDER I HAVE EVER ENCOUNTERED WHILE BEING A LOYAL CUSTOMER TO TAKE 5 OIL CHANGE SHOP! HE IS SO PROFESSIONAL,INFORMATIVE, PATIENT, AND FAST WITH COMPLETING MY CAR SERVICES. I WOULD HIGHLY RECOMMEND SHOP OFF GAUSE BLVD IN SLIDELL, LA

  Kim H
5 months ago
Very professional and honest. Told me I didn't need an oil change yet, topped fluids off, put air in tires, all fee. Verified a coupon i had would still be honored later. Always have a positive experience here.Services: Tires, Oil changeServices: Tires, Oil change

  CD F
3 months ago
I waited about 55 minutes to have my vehicle serviced for an oil change and I was first in my bay line. I m not sure what s happening here (meaning short of staff, supplies, time of year etc.) but something is off. While I was waiting inside the bay for someone to begin working on my vehicle I noticed two of the guys on smoke/vape break. I m a very patient person but this visit seemed especially long. The other patrons in line were aggravated as well so it wasn t just my vehicle. Now when I did start to get service (Terrence) was quick yet efficient. I felt appreciated with him because he did pretty much everything but unfortunately the damage was already done. The other guy (pony tail blonde hair pale looking guy) may have just been having a bad day because he s definitely not too friendly. All the other guys talk ALOT in the shop (pros and con to that as well), again I didn t mind I found it entertaining to listen to their life experiences. But, having said that All in all I will not be returning, I just felt my time was undervalued as a customer and when you have options you explore to see if somewhere else is better. I m not really saving money here so time saved Was the real benefit and since that s nonexistent it s time to move on. If they take criticism and learn from it, they can get better as a business. Time is Money.

  Kenneth Bell
a month ago
Awesome friendly staff. Communicated every step and action taken while having my vehicle serviced. I will no longer go anywhere else foe an oil change.

  Brian Streit
a month ago
I can't remember his name with the ponytail and Slipknot tattoo but he was just a ball of joy bouncing around that place and it was rad to experience. Thank you, to Terrence and his crew for a speedy and very positive experience!Bing bong!

  Mark Rito
a month ago
I thought the people were friendlyThe service was very professional and I liked that they brought a cold water to me while I waited .I am from out of the area but if all your centers are run like this I will definitely try the shop in my area next time I need service.Thanks, Mark Rito

  Taylor Blossom
a month ago
In the wind and cold, the two employees put in a lot of work. They provided all customers their best effort. The service was excellent.

  Phaedra Dannel
3 months ago
I went at a very busy time. I waited a minute but when it was my time the service men were very nice. I really needed to change my cabin filter and air filter which I always though were unnecessary but when explained and after seeing the filters I was very glad they suggested it. Other fluids filled and air in my tires. I was very satisfied with Mt service. Also had a coupon which helped.

  Angelica Legendre
4 months ago
The workers were very thorough and knowledgeable. They informed me of what was being done and my price options. I was even offered a water bottle while my car was being serviced!!!

  Shelby Schultheis
a month ago
Got an oil change and my air filter changed for a great price. Dylan and all the guys do great work and make the whole experience very entertaining!

  Renee Bell
3 months ago
The service technician, Tony. was fine (tipped him for his service). Time management was off, waited more than 1.5 hrs @ Take 5 oil change (ironically).There was a simple computing error. Instead of processing a quick correction, the manager on duty Micheal, gave me a hard time about fixing the company's error, charged my account 3x's seperatly, (major inconvenience). The MOD, Micheal, was really nasty while Tony (Tech) remained apologetic and professional.I remained calm, understood they were busy but still no excuse for poor customer service. FYI, I patronize this business with all 4 of my vehicles, until this time.

  shannon dunn
3 months ago
My service for the 1st time at this take 5 was unexceptable and disrespectful. The service guy who started the service on my car to be tap off did not greet or acknowledge me as a guest. He opened my door scanned the barcode but never spoke or asked me what type of service I was there for. When Saddie was there and the other employees I'm used to seeing there at the East Gause location their customer service was so warm and respectful from the time you arrived thru the completion of my service. I did not get the service attendants name to provide on this survey but I did address him at that point for his poor customer service. I also informed his coworker of his poor customer service to address ( not sure if that was his supervisor). My point is I stay closer to the Take 5 on west Gause but drive for services at the east Gause location bc of the customer service. Now I'm not sure what location to go for my services bc east and west gause locations have bad customer service, and/or not knowledgable of the services.#disappointed customerMs. Dunn

  D D
2 months ago
I drove out of this five minute oil change after waiting over an hour without getting my oil changed. The previous time I bought a vehicle to this five minute oil change I also waited over an hour. I do not know if they have a staffing shortage, lack of management, or both. I then drove my vehicle to Jiffy Lube on the other side of Gause and was in and out in 12 minutes. This 5-minute oil change should at least change their name to 60+ minutes oil change. If you value your time, you should not go to this five minute oil change.

  Shan Brooks
a month ago
Very well respected young man I enjoy getting my oil changed every time. Keep up the good work fellas.

  Katherine Gleason
2 months ago
I absolutely love the energy of the crew tgat w as there this Sat! I will drive out of my way to drive to this location because of the staff. They are very friendly & professional.