Goodyear Auto Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Justin Whitaker
5 months ago
Popped in to see if I could throw Goodyear a few bucks to air up the tires in my parents' car, which were all quite low on pressure. Joy was in the office and said she'd be happy to put some air in the tires at no charge. I offered to pay, but she wouldn't hear of it. While she aired them up, she gave them a quick little inspection and made some helpful observations and passed along some recommendations given what I told her about their driving frequency and income. Very friendly and professional, never mind super helpful. Joy rocks!

  virginia Serpas
5 months ago
I brought my car in for a tire allignment and paid over $100 noticed my vehicle was still pulling to the right so I brought it back in. I guess the guy that did the allignments was pissed because he had to actually go to work when he got to work that morning because he had the most disgusting attitude when finished and was coming back in he started saying there was nothing wrong with my car and how about keeping my hands on the steering wheel and maybe it wont pull to the guy at the front desk. He didnt realize i was in the lobby and the owner of the vehicle. The desk guy who was super sweet through my entire transaction showed me there was indeed corrections made and apologized for his ignorance, but That was my first and last visit. Maybe if he would've gotten the job done right the first time I wouldn't have had to go back a second and him have to work

  Alex Esquivel
6 months ago
Professional, kind and experienced. Brody and Craig went above and beyond for us during our experience. We had payment issues and even though it was a stressful and embarrassing situation, they were kind, helpful and reserved any judgement. I would 100% go back and use this specific location just for them. I cannot sing their praises enough.

  MFranklin
7 months ago
We were on our way from Texas to Florida and had tire issues. Vincent and Kyle stayed after they closed to repair two tires. They were so nice and SAVED our vacation! BEST SERVICE EVER!

  Karen Muhsin
11 months ago
Over the last few years my family has visited this Goodyear Auto Service for various reasons and with multiple cars. I always feel they are honest and upfront, and today was no exception. It was recommended by a dealership that I urgently needed new rear brakes, so when I brought the car into Goodyear I asked them to check the brakes. They checked the status of the brakes and found they were still in good shape. They also patched a tire that the dealership had said could not be repaired. It is very expensive to maintain cars, so it is important to know you are dealing with repair shops who won't take advantage of you. Customer service is more than a smile as they hand back your credit card and bid you good day. More importantly, it is gaining a customer's trust with accurate and honest assessments. This Goodyear has consistently provided my family a high level of customer service and I want them to know it is very much appreciated.

  Kristina Friedrich
7 months ago
The Goodyear at Fremaux Town Center is my go to place for tires, maintenance and repairs. They are friendly, reliable and provide great service. I had a punctured tire and needed it replaced, along with a check engine light on. The KIA dealership wanted over $300 just to diagnose the problem. The Goodyear crew diagnosed the code for a fraction of the cost. I highly recommend their services. 10/10

  Annah Stracener
11 months ago
This Goodyear saved my family! I called all auto places from Picayune, MS to New Orleans and not one person had the tires in stock! Brody Thomas went above and beyond to make sure we were taken care of!! He even had us out in 23 minutes! Fast service. Very clean and professional store and great staff. They were very friendly and understanding.AND BTW GOOGLE SAYS THEY CLOSE AT 7. THEY REALLY CLOSE AT 6 PM!5 stars

  G E
9 months ago
The plump white man who works at the front desk started screaming at me and slamming things down when I expressed mild displeasure that after I took my car in for a flat the shop inflated but didn't patch my tire (it went flat again within a few days). The guy was cursing at me about "my generation". I called my boyfriend panicking and the guy tried to take my phone out of my hand. (I am a petite woman.) He then followed me to my car and was tapping on my window. Avoid at all costs, especially if you are a woman. There was a nice black man who worked at the front desk I had interacted with before, but I'm never going here again, and this experience was honestly terrifying and mildly traumatic.

  Bill
4 weeks ago
Awesome people. They helped me out big time. Thank you!!

  Amanda Smith
a year ago
We were told by an enterprise rep that we could come here to get air in the tires and windshield wipers for our rental. Turns out they don t work with enterprise anymore but they put air in our tires and let us know enterprise gave us a vehicle with tires that wouldn t last the week and suggested places to call and get our car repaired. Excellent customer service, willing to help where they could. Would recommend this facility.

  Cameron Padgett
2 years ago
Went here yesterday to get my brakes changed on my truck. I can change them myself, I just needed to get caught up on paperwork and didn t have time. The guy at the desk was fine at first, then I realized he was trying to fast talk me. They pulled the truck in and look at the brakes only to tell me I needed rotors too. Gave me an absurd price of $350. I mention that the website has 3 different brake change option. He then says trucks are $350 period.I made time to change them myself today. My rotors weren t worn in the slightest. It took me 30 minutes to change my brakes and cost me $60. I understand luxury of having someone else change them, but $350 is outrageous. Be weary of this place. They ll take advantage of someone without automotive knowledge very quick.

  office
8 months ago
These guys are incredible! There are few that go above and beyond and this business is one of them. Thank you Vince! I would recommend to anyone

  Connie Reeb (HALF-PINT)
11 months ago
Great service! Had my flat tire changed and replaced in less than an hour. Would recommend this quick, great service to anyone in the area

  Victoria Will
3 years ago
This place is absolutely amazing. I stopped at the gas station near by and my car started acting up. The check engine light came on and the car was having a hard time starting. I knew the good year was right around the corner so I decided to stop in and see if they could help me. They were extremely busy but saw that I was a bit stranded so they took the time to help me, while also continuing to serve their other customers. The work ethic here is real, and so is the genuine kindness and compassion. I am so appreciative of their help, I really thought Id have to leave my car in the parking lot and take an Uber the 45min drive home but the amazing people here saved me.

  Wond�r Travel
2 years ago
This crew is one of the best. They always have a smile knowledge and time to do your service or they will make you an appointment. Oil change, tire rotation, brakes, and repairs their waiting so you want have to. Drop off box also. I really appreciate this shop. Thanks ya'll are always looking out for my safety keeping me on the road.A grateful customer.

  [les]
8 months ago
Kyle was an amazing tech, did an amazing job on balancing tires. 10/10 would go again and would recommend anyone to get tires balanced there.

  Brandon Burkett
2 years ago
I'm a former employee, so take this with a grain of salt. I brought my car to Goodyear because I'm familiar with the quality service they provide. They handled my car with care and performed the requested services exceptionally. Having inside knowledge I know the quality they hold themselves to and I recieved that level of service.

  Lin Pha
11 months ago
I went here to replace my front tires and wheel alignment. They were courteous and kind. I will be coming back for other maintenance work in the future.

  Brooke Wade
10 months ago
Our car broke down heading back to Chicago and this place got the job in a timely manner! Highly recommend if you need a quick turnaround

  Adam T.
a year ago
Was really in a bind and they were the only tire shop that could help. Super friendly, they were quick and prices weren't bad at all. Definitely will come back here when needed.

  Frances Difranco
3 years ago
Excellent service...This was my first time replacing all four tires without my husband making the decisions. Honestly I was afraid of being over sold. The team at Goodyear listened to my concerns, made two tire recommendations and offered payment options. I got multiple discounts. My car holds the road better than it ever did. I feel much safer in my vehicle.

  FLINT REDDING
9 months ago
Made an appointment, and when I showed up on time I was told I was in line. What is the point of an appointment if it's first come first serve. I don't have a problem with first come but, don't take appointments then.

  Amanda Tabor
4 years ago
The only auto service shop I will go to. They always do their best to make my visits as quick as possible, the employees are very kind & professional without trying to up sell me on every little thing. Once I had a leaking tire & I went to a tire place close to my house because I was worried about getting a flat, the place was so rude to me, I left there chanced it coming this far & Goodyear fixed it fast & didn t even charge me for the patch. Truly kind & pleasant people to work with! The lobby is always nice & clean too!

  Arez
5 years ago
Called in for a quote on a set of tires Mr. Vince helped me out alot with pricing and service. The staff there is very professional and kind, sent my mother in for tires and had no issues what so ever I WOULD highly recommend this company for any and all future tire purchases. They have earned a life long customer. Very professional and quality prices, also one of the best warranty programs i found while shopping for tires.

  Jennifer Wehr
3 years ago
Excellent customer service & compassion. We were traveling from Florida to Texas & had a flat tire. We put on the spare & realized it wouldn t make remaining 375 miles home. I called multiple places to find a tire that would fit. Many didn t answer the phone & others said they weren t taking any more cars today. I called & Aaron immediately answered the phone, verified they had a tire that would work, then gave me directions on how to get there. Thank you! After a week long vacation, 3 tired kids & 2 even more tired adults, they got a new tire on & we were able to head home. They truly listened & went above & beyond to assist us. Highly recommend!

  Aaron W
3 years ago
Excellent service every time I visit. My go to place for tires. I had a nail in my tire and brought it to Goodyear and they patched it for free. All other places charge a fee for this service. My wife also had a nail in her tire and she brought it over and they told her no charge as well. To me, offering a service like patching tires for free will keep me going there for all future tire purchases and repairs.

  Cheryl Wade
3 years ago
I'm very happy with the service that I received and the prices. I would recommend them to my family, friends and anyone that needs tires or break job done. I plan on having my truck serviced there in the future. Tell them that I recommended them to you.

  Sharon Broussard
5 years ago
They must have new employees. I have had previous good experiences with them. Not sure what happened. Showed up at 6:25 was told too late to get a tire although they don't close till 7pm. He looked up my tire and said he didn't have it in stock. I asked him to please order my tire told him i would be back as soon as i could to get it put on. Returned 2 days later at 4pm. Still no tire for me. I left work early to take care of it. Still in need of a tire. Hope i can make it without a flat on my commute until i have another chance to take care of it.

  Tameria Mosley
5 years ago
Just stopped by here to get my tires looked at and the guy, Vincent, at the front desk was incredibly impatient rude and snappy for no reason. I asked how long it might take to see why my tire pressure light was on and he rudely replied We have to jack it up so who knows. Just get in line and we ll get to it when we get to it. I don t normally have this kind of experience here, but I ve also never encountered him before. I hope he is not always as rude as he was to me and my sister. probably won t be coming back for a while.

  Julia Miller Kreger
3 years ago
some of the best customer service i have ever received. staff was friendly. clean establishment. Aaron went above and beyond to help me with my flat tire and mount. very pleased! highly recommend!!