O'Reilly Auto Parts
4.6 (121)
8977 Youree Dr, Shreveport, LA 71115
(318) 383-6993
locations.oreillyauto.com
Claimed
Service options
- Curbside pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Shandrea Lyons
a year ago
I visited this location for a second opinion after first going to a different store down the street in regards to my vehicle. Unlike the other business, I was actually given accurate and helpful information. Jay (I believe was his name) was very knowledgeable, patient, and him being willing to explain things so I understood what was happening was appreciated. Matt (I think) assisted at some point as well. The experience overall was great and the customer service was phenomenal.
Betty Hampton
6 months ago
I paid $300 for a battery and they didn't put it in for me, I had ro go to the dealership and pay $88 more dollars to get it put in.
Adam Berhiet
a month ago
O'Reilly has the best selection of auto detailing sprays, chemicals, microfibers, etc. of all of the auto parts stores, at least for the stuff I like to use. Staff is always friendly.
Kristil Crawford
a year ago
Customer Service needs some work. I came into the store to see if they had equipment to test a particular part. The response and tone came off as I, the customer, was bothering or interrupting the conversation amongst coworkers. Another customer in the store gave me recommendations on where I could go to have the part tested.
Wayne Harris
a year ago
They were very helpful. I'm glad we went by for them to check out our car.
Tyler Staley
2 years ago
My check engine light had come on and the young lady named Lindsey came out and checked it for me. She was very nice and professional. I would highly recommend this store.
Niro Sath
3 years ago
Really helpful and friendly employees. They go above and beyond! It was over 100 degrees out and my car battery died, one of the employees Steve tested and replaced it with a new one under 15min! Wow better than any mechanic that's around here...
Levi Howard
a year ago
Great service helped me get what I needed and even what I didn't know I needed. Highly recommend this location!
David Miller
5 years ago
The workers in there were not to friendly when I brought a returned item which I purchased 12 hours from the previous day then when I questioned why the return amount was different from the purchase price by just some change he got all Moody and offended. Learn how to talk to people or don't work a customer engaged job.
Sherie Striplin
5 years ago
Best customer service I've experienced any where it's almost saddening that an employee of and automotive sales store is more willing to help diagnose an issue with a vehicle and an actual mechanic being paid to do the job. Love this place and will always go to my preferred store for any needs.
Jeffrey Williams
a year ago
Even though this location did not have what i needed, the staff was truly knowledgeable and friendly.
Kimberly Anne
4 years ago
Saved the day. Had the parts i needed and helped check the fluids and put the transmission fluid in. Very nice employees. Store was amazing. If ever i have car trouble they are the place to go.
Marty Allen
2 years ago
Out of stock of Purolator air filter for my truck, had to upgrade to K&N for a much higher price. Counter help, did offer to order or I could pick up at another store.
James P Lemley
5 years ago
My automotive go-to place for parts, accessories, tools or advice. Great bunch of employees that are always friendly, professional and ready to help.Tools for "rent" (return them undamaged and nothing missing for full refund), diagnostic scanner to determine what codes are triggering your "Check Engine"/"Service Engine" lights. Another one of those places where you drive by their "competitors" so you can actually get what you need parts/advise wise.Blessings
Shanun Alexander
11 months ago
Hey, it's a parts store. The folks that work there where very patient and helpful
Tony Street
5 years ago
Great staff and well stocked store. They were knowledgeable and helped me out with my headlight and taillight bulb problem. I will continue to shop here.
Antoinette Walker
a year ago
The guy was super nice he even fixed my brake light for me.
Susan SusieQ Brown
2 years ago
Awesome young staff...Willing to help .. Saved my day and installed my battery in a matter of minutes.
Sandra Youngblood
5 months ago
Great customer service
Diana Blount
3 years ago
Very professional, friendly and efficient. Truly amazed. Only 3 minutes away. Great crew. Thanks for helping me. Diana Blount
Jerry Temple
a year ago
Love shopping here. Usually if they don't carry an item, they can order it for you.
Jason
3 years ago
Clean store. Staff were very helpful. Store was busy and I still didn't have to wait to check out.
Rosa Jones
2 years ago
The store was clean and organized, store workers were friendly, courteous, and very helpful. Every safety precaution was taken.
Robin Walker
2 years ago
Great friendly staff that help me find what I needed including a great mechanic!!!
Bryan Foster
5 years ago
Staff is always very friendly and will price match even walmart. Saves me from having to go to walmart to get my oil!
Tessa Allen
a year ago
My only difficulty was not being able to read the address from the street.
Marcus Young
2 years ago
They was pretty helpful when it came down to helping with the problem ost people come there for
Chris Anderson
5 years ago
These guys have been great every time. Very knowledgeable and helpful
David Caldwell
3 years ago
Had all parts I needed and they turned my break rotors.I will absolutely go back.
Wylie Bob
4 years ago
Great quick service & clean store! My fave!