From the business
- Identifies as veteran-owned
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Rachelle Smith
a month ago
I have used this service a couple times recently with AAA roadside assistance. They are absolutely outstanding! Their service providers are knowledgeable. For example, Jason recently came out to jump my battery and pointed out other issues that were causing my car problems. I was blown away! The repair person I hired was impressed that Jason was precisely correct in diagnosing the issues. My car has since been repaired. I am grateful that this business goes above and beyond in helping roadside customers. I HIGHLY recommend them!
Buddha Moon
6 months ago
Excellent service and professionalism. On 09/30/2023 Tim came by promptly to assist me with my flat Hyundai tire and unfortunately we were unable to get it off due to my lock key being stripped. I knew I'd need to try AAA again because without the lock key working I was unable to change to my spare. Tim took it up on himself to contact his boss who has the tool we needed to remove the lock lug nut and advised me to try again today 10/01/2023.I did as he suggested and Tim was even willing to let me text a few times just to make sure I sent him photos for his boss to be able to verify what I needed. The boss and another associate came through today and got the job done. God is great and Macspeed Towing did an outstanding job.Thanks yahll, I appreciate it very much! Now I can get my Sunday to do list complete .Service: Tire change
Abigail Lutz
3 days ago
I ve used Macspeed through AAA twice in the last week when my car broke down in the floods. I can t remember the first man s name but Shawn was the other. Both of them were very helpful and professional. Shawn even fixed my previously broken bumper! Highly recommend!
Donna Sheffield
a month ago
Thank you Paul for changing my flat tire. I was on my way to get my granddaughter from school when I got the dashboard message of tire malfunction. Made it close enough to walk to school. Called AAA, and response time was reasonable. Paul knew exactly how to place my spare on with the spare lug nuts. And made sure the spare had plenty of air. Thanks again Paul.
Rolando Robledo ll
a month ago
JJ and his team are awesome! I own a local shop and they tow on average between two and five vehicles a week for us.Dependable, reliable, professional!We will continue to use them fo all our towing needs!
erika coleman
2 months ago
extremely helpful! JayJ helped us with a battery problem and we barely had to wait ten minutes. definitely would recommend to more people!
Caitlyn Drake
7 months ago
It took Macspeed 1.5 hours to get to us for roadside assistance. The estimate was 60 mins. My tire was completely torn off the rim. A man drove by in a navy Hyundai Santa Fe and called me to say he couldn t change the tire where I was, so I had to drive 1/2 mile on a bare rim for the man to not even greet us, but to automatically open the back doors in my truck to find out where the tools were to change the flat. Mind you, we were in an Enterprise rental so we had no idea where the tools were located. Apparently this company doesn t even keep their own tools on them to change a flat and completely relies on the broken down car? Nonetheless, the man refused to provide us service because WE didn t have the necessary tools in the truck to change the flat. Could he have towed us? No, because he was in a SUV and had the smallest sticker on the back that identified themselves as Macspeed Towing . They eventually came back to tow us 2.5 hours later. I ve never dealt with a business that was so unprofessional and unprepared to change a tire.
Carey Wesley
a year ago
They just randomly pulled up walked in my yard didn't knock on my door or anything. Start touching on vehicle and walked back to his truck. I went outside I asked why was he there he lied and stated he works for the City of Shreveport doing towing. Then he drove off. I called the owner of Macspeed Towing talked to him he said he didn't know why his driver and truck was at my house in my yard trying to steal my vehicles from my home and that they do not work or tow for the city of Shreveport. This is truly sad, ridiculous, and unheard of.Stay Away From My Home.!.
Jose Cordero
3 years ago
Everyone always say support local, well support your local automotive shops and towing service. These guys were prompt and professional at a reasonable rate. I ll definitely be using them again if I have the need for their towing services again. Thanks a lot guys!
Haylee Landrum
a year ago
This company went way out of their way to help us out. I highly recommend this business. 10/10 wouldn t call any other tow service in the area. These guys really make things happen.Services: Special vehicle towing, Car towing, Long distance haulingServices: Special vehicle towing, Car towing, Long distance hauling
Shandrika williams
4 years ago
Man these are great people The driver was there in no time he did an outstanding job I highly recommend these guys for any of your towing needs great pricing Truly some angles
Verlicia Boyd
3 years ago
The service was exceptional, they are professional, on time, and friendly.Service: Car towingService: Car towing
darmarcus Williams
a year ago
Great people