Gerteis Motors

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jazmyne Huber
a year ago
I brought my 2014 Volkswagen Jetta S to Gerteis motors, I paid to have it diagnosed and the only thing they said was wrong with it was pretty much what my code reader said. I paid to get my car engine timing belt replaced & placed it in time, along with a coolant leak, and tensioner pulley & water pump. I got it back about 3 days and it drove great for 2-3 days and it started dying on me and losing power so I brought it back to get it diagnosed again got it back the next day, they said it was the battery needed to be reset and I drove it a few seconds down the road and it died again. I brought it back and they tried to diagnose it again this time it was free. They called VW engineers and couldn t pinpoint an exact cause and told me to bring it to Volkswagen because they thought it was the ECM. The prices were reasonable and my car will start but it won t stay running. Customer service was not the best as he tried to blame us for trying to fix the car ourselves before bringing it in but he couldn t fix it either. Would recommend them for simple issues but nothing too major.Services: Auto engine diagnostic, Auto engine tuning

  Victoria Higgs
3 weeks ago
This is the only place I ll ever take my VW Beetle.

  Kermit Poling
2 years ago
Hans and Rick have worked on two of my vehicles over the course of quite a few years: a VW Eurovan, and a mid-70s Mercedes SL. Not only has their work been exemplary, but I have learned a great deal from them over the years. They know these classic cars well, and they will research anything they don't have an immediate answer for. (They've even provided guidance to me for certain minor repairs I wanted to try to do myself.) The end result has been that my cars run well under their care, and that I trust their work. I also know a number of other people, whose opinions I respect, and they also take their cars to Gerteis. Highly recommended!Services: Steering & suspension repair, General repairs & maintenance, Engine repair, Air conditioning

  Davin Howard
a year ago
Attempted to use this business until I found out they only service European cars. Atleast put that in the title of your business, I can only only imagine how many people have wasted their time assuming car shops work on all cars. I mean I would hate going to a barber just to be told he only cut women's hair lol, what are you here for, who's driving European cars

  Kevan Simms
8 years ago
Hans Gerteis who I've known for over ten years because that's how long he kept my car to restore it is not an honest person. He had to repainted my car THREE times.The last time I asked that he pay for it to repainted again at a reputable body shop, and he refused, lawyers up and won't speak to me anymore. All after I paid him $16,000 to restore.He does a decent job on the mechanicals, but not to be trusted for the body work.Stay away.

  D
3 years ago
Our '88 vw vanagon broke down outside of Shreveport, and Hans and Rick at Gerteis were able to work with us to find a timely solution for our shot wheel bearings and spindle. We were back on the road the next day! We appreciated their expertise and kindness greatly.

  jason bogard
3 years ago
Diagnosed the issues with my wife s Mini Countryman and had it ready to go the next day. Prices are very reasonable considering how high maintenance cost can be on these cars. This is definitely my go-to shop for any vehicles repairs.Services: General repairs & maintenance, Auto engine diagnostic, Oil changeServices: General repairs & maintenance, Auto engine diagnostic, Oil change

  Amber Perry
2 years ago
Amazing! So glad I called these guys. They got me back on the road in 3 days! If you have a Volkswagen these are for sure who you need to know!! Highly recommend

  Philip Kolterman
4 years ago
These guys were great. They took a complex issue with my late model Mercedes and found solutions that were cost effective. I'll definately use them again!

  Carter Sutton
2 years ago
Always had a great experience here. Expert service and fair prices. Best repair shop for European cars in the area.

  Cory Randolph
3 years ago
Absolutely great people. Would suggest them for all your foreign car needs. 10/10.

  Dean Pops Anderson
2 years ago
Hans and Rick are very good at what they do, and will give you options. Thanks for talks help.

  Penny Branch
7 years ago
Honest dependable quality work. They definitely know what they're doing here!

  Marilyn Longino
4 years ago
Best place for VW fans. They know VW

  David Harkey
6 years ago
I work here

  Kevin Rumsey
3 years ago
Have What I need.