Copart - Shreveport

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Steve W
5 months ago
I waited till a bought several cars before I wrote an honest review. So many mixed feelings about this place. I bought several cars that were not listed as running. None were simple fixes, all had destroyed engines. A little heart breaking as you hope one may be an easy fix, not the case so far for me. The one car I bought as a "run and drive" did not drive, and has metal in the transmission requiring replacement. There is no way this car went into gear and moved when they received it. I have no problem with the car needing a transmission but please LIST IT ACCURATELY. The paperwork stuff has all been good, the staff is decent enough inside, no real complaints there, the fork drivers seem pretty good at what they do with no extensive damage from moving the cars around, they seem pretty careful. During loading, its supposed to be time-spaced but remember some people bring 18 wheelers. I've been there as little as 20 mins, and as long as 3 hours to receive ONE car. Its a bit of a clusterF sometimes. Be prepared to wait.

  kelvin watkins
2 months ago
My car was totaled out by my insurance company. My vehicle was taken to coparts . I was suppose to get my belongings out the car. But before i could get my belongings copart auctioned of the vehicle and didnt even give me a chance to get my belongings. No call to give me a chance to come get my belongings. I lost all of my tools and other belongings so they could make there money. I hope i never have to come in contact with this business again. That was very unprofessional in my opinion. But who am i just a person trying to make a honest living. I also blame the insurance company as well. If i hadnt call them i wouldnt even had know where the vehicle was at.

  Amanda Ayala
3 months ago
I have been to a few of these yards never had a pleasant experience till today. These people are nice and helpful

  Debra Short
7 months ago
Purchased a vehicle just this week, it said run and drive, normal wear, however, engine is blown up, false advertisement. Also getting out of hand with new charges, if you send a cashier check you have a $20 processing fee. Tell the truth in your posts about the vehicles you're selling. Buyer number 115949, getting ready to be EX buyer! IAA is much nicer people.

  Tyra Alexis
11 months ago
Called 5 times in a row since 1:40pm and no one ever came to the phone, I was put on hold without anyone even answering the of course only to hang up the phone

  jorge salinas
3 years ago
If I could give zero stars I would! By far the worst customer service I have ever received. Shannon needs more experience in handling customers, her temper is extremely short or she simply needs to be moved somewhere that isn't interacting with customers.

  J
a year ago
The copart app and website Allstate that this location hours for previewing are from 8:00 a.m. to 5:00 p.m. Monday through Friday I drove 3 hours just to be turned away because they said their preview hours are only Wednesdays and Thursdays the lady I spoke with was very rude and disrespectful and told me they set their own hours at their discretion.

  D NICE
3 years ago
Their staff is exceptional especially Mrs Erin. There is great customer service at this location in which all are ok but this location i am always in and out with no incidents and i don t know why but they have decent cars like catersville and tifton and not misleading so far. I am never leaving Copart so i will visit other lots but until i do these are my best 3. Stay safe Copart bc you guys are helping us survive and if it s not a run and drive please don t list it as so bc we depend on you guys. Great job. And you guys do need to put the correct thing on the title bc tht also hurts us. If it s hail just put hail not hail and salvage and correct mileage is also necessary which is correct placement and helps us come back and get even more vehicles unless hail is considered salvage but i don t think so but thanks Copart.

  Jae Mills
3 years ago
Fabricated real information about vehicle took off front grille center star and called it Frontend damage, but was crazy enough to leave the center star emblem in the back seat. Also I have a real mechanic inspecting the car and you will never guess what he found out. This will be my last purchase with Copart. This is my true experience and yes they labeled the car As Is and title clean but when putting the milage on the title correct they put 999999 miles pulling the value off the car, in which the vehicle only has right under 150000 miles. Wow thanks Shreveport.

  Derrick McKinney
a year ago
So far so good and the staff there will help answer all your questions!

  Gary Davdison
3 years ago
As a automotive dealer I've purchased and sold over 100 vehicles at Copart shreveport in the last two years. The staff is professional, knowledgeable, and always willing to assist me

  April Baird-Carlton
5 years ago
Clerk named Shannon was rude. Loader was great! She's experienced and it shows! Great large loading area also!

  Brett Golightly
3 years ago
Efficient, speedy service for notary public of title and so glad to be landing these kinds of places in pockets rather than massively packed DMV offices!!!

  EdDricka McCraney
3 years ago
I found out the hard way how to bid, but i like it now it's easy the people on site are kind and friendly

  Artemus Crow
a year ago
Do u all have all kind if different cars and trucks?

  Richard Tovar
3 years ago
This place was the best, the staff, the yard, the people, everything was just perfect

  christian lambert
6 years ago
Quick in n out

  CM1 Garner
5 years ago
Not really friendly, but they'll take care of your car

  Treasure Tarno
3 years ago
Car was as described in the auction. Call service is okay. In person service was great.

  richardmontoya1960
5 years ago
Won't let you see the cars your interested in until the last 48 hours before the auction.I have quit bidding at this location.

  Jonathan Stoddard
5 years ago
Friendly, knowledgeable staff, easy to locate on US Hwy 80

  Ben Russell
6 years ago
Confusing , ask lots of questions .make sure that you are aware of the extra charges for purchases

  matt brazzel
5 years ago
Wasted my time. Will never do business with this company.

  Gerald Soper
7 months ago
Great Deals

  Bullet's House
3 years ago
Clean place great customer service

  Mischa Kasana Rodion
6 years ago
Receptionist was kinda rude. Easy to find.

  Rell Morgan
11 years ago
5235 Greenwood is your address not the golf course

  Rooster Mason
3 years ago
Excellent service personable staff

  marci throwed
2 years ago
Very quick service.

  Capone Giovanni
4 years ago
Do I need a business license to purchase a car